With over a decade in this business I can say without a doubt that Phil and his team are doing…read morethings the right way. They use only the best products and have a level of integrity that is hard to find anymore. Highly recommend for issues with water, mold, or cracks in your basement or crawlspace.

My house was built in 1950. For 20+ years, whenever it continuously rained hard, or we'd get a…read moretorrential thunderstorm, we knew exactly which areas water would hydrostatically seep in as the water table rose. We would go through dozens of towels and often run 5-gallon shopvacs to try to keep streams of water from flowing across the floor and pooling into the finished part of our basement. Finally, I had enough. I called a few basement repair companies to come in, survey the problem, and give us estimates. The Basement Expert, with their simple approach, no-nonsense guarantee, and not trying to oversell us or suggest unnecessary steps, won the job. I couldn't be happier with their work! The job was done by a group of hardworking but affable guys. During the day, the foreman consulted with us and explained things every step of the way. The owner even showed up to check on the work and ask me how things were going. The job was completed and cleaned up in one day without too much disruption to our household. Since then we've had several storms that would've saturated scores of towels and repeatedly filled up the shopvac, including TS Debbie when it inundated our area with over 6 inches of rain in less than 24 hours. My basement now? Not a drop. It's true that one point early on, I saw a patch wetness in the concrete close to the edge of the new drainage line, but not real concerned about it. However, they had told me, "If you see any water at all, call us." So I did. They came right away and in about 2 hours tied that spot into the line, free of charge. The system has worked flawlessly ever since. Now, thanks to The Basement Expert, I can enjoy watching storms from my porch or living room instead of being confined to the basement and the drudgery of struggling against leaks coming in. I highly recommend these guys. Craig H

Very professional, on time, great communication. Our sidewalk was lifted without having to redo…read moreconcrete. Amazing results. Aaron and Corbin did a fantastic job!

Clarification: the work was done by the Philadelphia-area division of the company…read more Quote was fair. But then the crew rushed the job and broke my backdoor window during their excavation. Promised to replace it and never did despite multiple follow-up calls. They also never alerted the municipality about an inspection of the final installation, so I had to contact an inspector myself. He classified the work as second-rate and "among the worst he's seen" in his 30 years on the job. I highly recommend other options for anyone considering a waterproofing job of magnitude.

Jimmy is fantastic. Was able to come the very next day and diagnose our basement beam questions and…read moreissues. He has also performed a moisture barrier for us and it looked amazing. Professional, knowledgeable and fast!

Crawlspace Services of NEPA did a wonderful job encapsulating my crawlspace! It is exactly as…read morenegotiated, in the timeframe promised, and using reasonably priced! Thank you to Jimmy and his crew!

Just had Michael Hoon (Mike the mason) back to parge the basement wall in the back of our home and…read moreit looks wonderful. We are also going to have him come back to fix our chimney which needs some repair work done. It is so nice to finally find a contractor that not only knows what he is doing but gets the job done right, reasonably priced and in a timely manner. We couldn't be happier - thank you Mike!

After trying for weeks to get someone to repair our front sidewalk, we called Mike and he saved the…read moreday. He was very courteous and gave us different options for repair. We hired him on the spot and were so very pleased with his work. If you want to hire a professional mason who explains everything in detail and quotes reasonable prices, then Michael Hoon Masonry is the best. We highly recommend his company! Sincerely, A Truly Satisfied Customer

Chris and John were out from Keystone Foundation Repair to take care of a 25' slab that had sunk…read moreabout 2" on the one end. I got a heads up with an arrival time , they did an outstanding job leveling the slab. I would use their services again. Kip A

If you allow KFR dig on your property just beware they do not follow OSHA rules for trenching any…read morething over 4ft must be benched back 2ft no one shall enter a trench straight up and down I've worked in trenches 20+ years they follow no guidelines of OSHA some one will die one day just hope it's not your house BEWARE

Michael showed compassion…read more I called Michael after I was a victim of a scam. A fraudulent waterproofing company that I unfortunately hired. They started the escavation and then half way through started trying to extort more money out of me. It was at that point that I made a decision to rid them from my property and accept the loss and damages. With my house now exposed to the elements and in imminent danger of collasping. I needed to find a reputable company fast. I called Structional Engineering and Design and spoke with Michael. He came out the same day to survey the area that had been partially dug out by the scammers. Due to the urgency, Michael got me on his schedule and started the work the following week. When you are going through a devastating and life-changing time. You need a compassionate and meticulous group of individuals working for you to restore your home. You can rely on Michael for prompt assistance. Michael and his team worked from early morning into the nighttime hours completing the escavation and underpinning. It was a big job and a lot of hard work. All of the guys were professional, hardworking and did a wonderful job restoring my deck after the escavation. Michael kept me informed and explained each step to me. From begin to end the Michael and his guys were simply top notch. From the start with Michael's honesty, fairness and transparency was a level above everyone else I'll had dealt with. The only thing better than the quality of his work is Michael's character. They even hauled the tons of dirt and rock with no extra charge! I'm very happy I found this company to do business with. It's been almost 4 months and I have not had a drop of water in the basement and it feels great not having to worry about it. What began as a nightmare was soon met with sit back and relax, WE GOT THIS!!!!!!

Never messaged back so I called them and got a robot. They nor the robot got back to me.read more

Our realtor scheduled an appointment for a free quote today for a house my fiancé and I are under…read morecontract on. I am away in FL for a work trip and my fiancé made plans to leave work to get to this appointment for a very important matter to address the water and existing system that is in the basement. We got the approval from the seller to setup this appointment and both my dad and my fiancé's dad also traveled to be there as well with our realtor. I cannot believe no one showed up and no one even had the decency to call. To be a No Call No Show is just ridiculous. Lowest of low for a business in my opinion. Wouldn't recommend at all as this is just a baseline and common courtesy for any business, but to put us in this position for a house under contract is just insane.

Edited after "owner" comments on Google: after a personal attack on my character by this owner it…read moreshould just prove to all potential customers to drop this company. To be personally attacked after stating facts of the job which you stated several times in your reply is disappointing. For a customer to be disappointed in your work and express that to you and your workers should be accepted but, obviously it is not ok for you. I would never recommend this company and now changing my review to 1 star. This is also done after consideration from my fiance on your ugly comments written back. You should be ashamed of yourself to call yourself a owner. A "owner" would pick up the phone and call a disappointed customer (which you have not done through this process) rather then making an attack online. Original comments: I would have to say use a different company. The salesman Chris was very friendly. He took time going over the job and explained everything well. This was the end of everything nice. First day of job company arrived around 10A and only worked until 3pm. It was supposed to be a 1 day job. The first thing the worker informed me was he never cut a hole in a wall which was supposed to be cut for better access into my crawl space. After 45 minutes he informed me he didn't have the right attachment but, they would finish the rest of the work. The workmanship was terrible. They never put down anything to protect my hardwood floors. The tape job of the layment had holes in it. It was not level and looked just thrown up. They left around 3pm and never cleaned anything. We had to clean up our hallway. I had to contact the owner who told me they would be out the next day and take care of it. They did arrive the next day and did fix all the poor workmanship but, why was it done poorly to begin with? They did not want to dig up the yard so they tied the pipe into my downspout. The salesman told me they don't do that but worker told me salesman doesn't know anything. We saved money there so that wasn't bad. Company then wanted a review to be done after they fixed everything and forced made my fiancé uncomfortable and she felt obligated to write it while they were standing there. Talk about a poor way to do business. You want an honest review here it is. So end of day 2 still no hole cut in wall had to wait again for a 3rd day. Poor communication with company and they couldn't get me scheduled. In the meantime they had no problem sending me the bill. Which we refused to pay until the work was complete. Finally after a week and a half company arrived to finish cutting hole. I was told by the sales guy they would cut down 16 inch. Guy cutting hole said they couldn't do it that far in his professional opinion due to integrity and water coming in. We agreed on smaller hole. He again told me sales guys just sell stuff they don't know. They did take $100 off again which was good. Very frustrating getting work done by a company that promises things then does them poor.. fixes and then complains about the sales people. Like I said in beginning find another company and save the headache.

Polite, on time, caring and went above what was expected. This contractor not only did a two day…read moreroof repair job, in one day for my elderly mother, but his price was fair and the work was excellent. AND he did the unbelievable: when my elderly mother discovered a plumbing issue in a bathroom, he left the job site, bought a plunger, came back and was happy to help to fix it. Here's a team that treats you like family.

From the owner: Union County Contracting is a general contractor specializing in home remodeling and renovations,…read moretransforming existing spaces and exceeding expectations through meticulously crafted projects, proactive communication, and a commitment to finding effective solutions. We envision every remodel as an opportunity to build lasting value and create spaces that inspire.