The folks there a friendly,courteous and helpful,when looking for a specific item! What really " WOW" me was the Bakery display....Fantastic!! Also I briefly talked to Lori,she was behind the counter ( Cakes Display) I told her the display was beautiful and that I would be coming back to order a Birthday Cake! Lori was with a big smile and very courteous! Schnucks Management? You have.a Winner,and Lori is her name! Keep smiling,Lori.....you made my day today!I would recommend Schnucks to anyone,friends and family! read more

I called the Floral Department at Schnucks this morning and spoke to a very enthusiastic young lady named Trish...she described in great detail the arrangement that she could design for my daughter and her family. Trish added some Candy Canes to the arrangement and even went over to the bakery department and picked out a dozen donuts to go along with the flowers. Trish arranged for an appropriate delivery time as well. Flowers and donuts arrived on time and were exactly what I had envisioned. Telephone shopping at Schnucks with Trish turned into a very enjoyable experience. Thank you, Trish from a CANADIAN customer who looks forward to more shopping experiences with you and your employer, Schnucks. read more

10-15 years or so ago, this used to be an OK place to shop. But the quality of the employees AND the customers has declined noticeably over the years. Instead of being a premium grocery store, it is now just a dump patronized and staffed by dumpy people. Why did I go back? A friend gave me a $200 gift card. This thing is an absolute nightmare. I've used it about 6 times. With one exception, checking out with it has been a nightmare. One cashier figured out how to use laser scanner to scan the barcode on it. Every other time, I've had to type in about a 25 digit number. Since the number has a ton of consecutive zeroes in it, it's difficult to type correctly. Why the F should I have to type in this number? Train your f-ing cashiers properly BEFORE selling gift cards. Today, I got a snippy 20 something female cashier who told me I should get a real card instead of a paper printout. OK, sure, how exactly am I going to do that? Instead, why don't you learn your f-ing job and do it properly. Once this gift card is depleted, I will never set foot in this place again. They could have used it as an opportunity to get me to start patronizing the store regularly again. Instead of recruiting me as a new regular customer, they've reminded me what an awful place they have. read more

The bakery went above and beyond for a birthday cookie cake! Very pleasant staff enthusiastic about their job! read more

Schnucks Urbana - Cookie cake - Grocery Near Me - Urbana, Illinois

Cashiers are the rudest. Nonsense system of channeling customers to registers. When I didn't understand the system, Cashier yelled at me she was not finished even though she didn't have a customer in her lane. The treat people who use bus as lower class. read more

This store has gone downhill in so many ways, I have decided to shop elsewhere after many years. For months now, I leave regretting that I shopped there. The quality of meat and deli items has deteriorated and their meat and deli employees are unfriendly and act like it's a bother to interrupt them to wait on customers. Their produce is not fresh and much of it on sale because it's old. The floors are dirty. There are minimal employees and NEVER a manager visible. What few check-out employees are there, are unfriendly, unmotivated, apathetic or on their phones. They bag the fruit with the bread or chips. Is there no training or is this just apathy? Many stores have employee challenges since the pandemic. However, there are stores whose employees are friendly, helpful, and act like they want to be there. I enjoy grocery shopping, despite these ridiculous prices. I'm going to shop where it is a pleasant experience, clean, good quality products, and employees that act like they're proud to be part of the organization and thankful to be employed. read more

This is a full service grocery store. The store was clean, well organized. The checker was efficient and friendly.

I've tried to look the other way but I'm not doing it anymore. Countless times I have bought pork from this particular location with a good expiration date that ended up being spoiled. I won't ever buy pork from this store again and I'm honestly rethinking any fresh meat. It's happened too many times so there's something fishy in the meat department. read more

I'm surprised by the mixed reviews of Schnucks on here. I can't say enough how glad I have Schnucks nearby. They have a wide variety of just about any kind of grocery item and they are also fairly priced. They're always offering all sorts of deals and if you download their app, you can clip digital coupons and rack up points for rewards. I've already been able to save a few dollars from rewards points. Their produce is fresh and I really appreciate how you can find fruit that are on sale. No need to pay a lot of money for healthy foods. I also like their bakery section... especially their ciabatta bread. So good! It's cheap and you won't be disappointed. One last thing.. they're open for 24 hours! I've been here at odd hours and it's really nice to have a place to shop all throughout the day. Parking is plenty and it's in a quiet spot in Urbana. Not sure how Schnucks was in the past, but I know I'll be doing my grocery shopping there. read more

Well I have been a shopper at Schnucks in Urbana for years and will not be going back very sad! The last few times I have been in it has been getting worse and worse. From not having items they have carried for years and name brand ones at that. To have nasty filthy the store has become. It isn't just a few weeks of cleaning that has went by it is very dirty from months and months. Hate to see this. read more

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Wonderful store, terrible sushi. I love Schnuck's. I am from a small town and you can't get things like kimchee or good sourdough bread at our local grocery. I also have always looked forward to their sushi. Well, I had some today and it was terrible. They must have changed suppliers. It had no flavor at all and the outside of the rolls tasted like wax and was hard to chew. Instead of wasabi and pickled ginger it now comes with sweet chili sauce which was very bland and basically tasted like a packet of corn syrup. Big waste of ten bucks. I'm calling the manager to complain. Other than that, Schnuck's is great- good store brands, beautiful produce, olive bar and the meat is superb. I shop for good deals and usually come out even or sometimes cheaper than at my local store. read more

I used to find this location very overpriced, and while it has been getting better in that respect, it is still almost always worth the extra distance to go to Meijer (assuming you have a car). However, the location is great for people in Urbana near the university, and for some reason I really like the ambiance of this grocery store. It is a very nice size store for stopping in and grabbing a few things, and there is something very calming and warm feeling when I go there late at night. It is always the same person working the register, and a very pleasant security guard in the store. I don't know why I like it, but I do. read more

Great place to stop for groceries or to pick up a couple items. It's close to where I work so it's incredibly convenient to stop in really quick and be on my way. I really like the fact that the employees are friendly and always ask if you need any help finding a particular item. They also added extra self-checkouts recently which is nice. The main checkouts can sometimes get a little backed up so the extra self-checkouts are especially convenient. Overall, this is a really great place with competitive prices. It's a nice grocery shopping option that I'll keep coming back to. read more

Perfectly acceptable large moderately high-end supermarket. I disagree with the other posters that this store has a good selection of unique and specialty foods. Yes, they do have an olive bar and they often have produce you wont find at Wal-Mart or County Market, however, this selection is really not that great. If you have a specific need, I suggest calling around to Sunsinger, World Harvest, the Co-op, Art-Mart, or even Urbana Meijer before checking this Schnucks. Their cheese selection is no better than County Market. One thing I give them props for is their sushi. It is still crappy grocery store sushi, but for grocery store sushi it is as good as it gets. I suggest getting it around noon, and forget about the brown rice sushi- its terrible. The prices are consistently higher here than County Market, Meijer, and Wal-Mart and IGA. The comparison to Dominicks of Chicago is apt in this regard, however I think that this store is not quite that high-end in overall quality. I peg Schnucks' around the neighborhood of most Jewel stores. Liquor/beer/wine selection is darn good for a grocery store, but they have a ridiculous booze policy: they card everybody you are with, so if somebody accompanying you doesn't bring their ID with them, they wont sell you alcohol. WTF? read more

If you're a celiac on your way to wedding reception featuring pasta, then it makes sense to stop for gluten-free food to take with you. The deli at Schnucks Urbana had roasted chicken and potato skins for the non-wheat-eater in the family. Surprise, surprise, inside there was even a Kaldi's Coffee shop, 175 miles from St. Louis. read more

This is probably more so a confessional rather than a review but what the heck. This is a typical run of the mill grocery store with slightly above average pricing. It is walking distance from my house so it often ends up being the default place for groceries. However where it differs from most chain grocery stores is that they keep their daily baked donuts and cookies out all night. They don't throw them away after such and such time. They don't package them up in a discounted bunch in an attempt to sell them all. No they keep them out all night, available for anyone with a late night sweet tooth. Granted the pickins are pretty slim after 10pm and on a couple of occasions they have even run out (shudder) but most every night (not that I go every night) they have a decent selection to satisfy the sweetest tooth. And if you are more of the daytime sweet tooth type they have donuts 3/$1 at the adjacent schnucks gas station after 2pm although selection is minimal. My only complaint in regards to the donuts would be that they rarely have any bavarian cream donuts available. So if the bakery manager is reading this, Please make more of those! read more

More about having to use instacart than Schnucks. Beware of using instacart--first time I used it, it did not recognize my on-line coupons. On Thursday, went to pick up order, it was not ready. Nor could I get through to the shopper. I shopped myself. The instacart order charged me $5.04 for cookies. When I went to the shelf, they were regularly $4.79, now on sale for 4.29. That's 75 cents, folks. There was a deal on 4x pepsi. Instacart did not give me that deal. BEWARE OF USING INSTACART AT SCHNUCKS. read more

The best supermarket here, but I miss a couple of east-coast chains. The meat and seafood departments are very good. I don't like the way the deli insists on pre-slicing things, but that seems to be a regional way of doing things. Plus, the deli meat and cheese selection is only about half of what I'd like to see. read more

Great selection of standard and unusual groceries, wonderfully fresh produce, and has the best salad bar and deli. If you're putting on a special dinner, this is the place. Also offers housewares, books and flowers, etc. Similar to Dominicks' stores around Chicago. Will cost more than the competition, but at times it's well worth it for the specialty items. read more

Visiting friends in the area and tagged along with them to do little shopping. Nice selection of items. Nice clean store. Urbana is not Chicago so it does not have the selection but found this store comparable to most supermarkets I have visited around the country. read more

Double coupons! Open 24 hours! Family owned super-regional chain! (as opposed to the monster tha is Walmart) The prices are fair. Lots of specials & promos. The store is clean. Great produce. Awesome deli & salad bar. Helpful employees. Quality is above and beyond most of the area's grocery stores. read more

Have always liked Schnucks Urbana for selection and fresh produce. My one gripe is how they handle curbside pickup through Instacart. 3 out of 4 times they meet expectations, but the 1 out of 4 is ridiculous. My latest order was initially delayed an hour, but four hours later was still not done. Called Instacart and Samuel K informed me there were no Instacart reps in store but some were appearing and he would expedite the order at no additional charge. The order wasn't completed until the following day, at the original delayed time and I followed the steps on their app for pickup. The app quickly gave a 3 minute ETA. Almost 30 minutes later, I called the store number and they brought out my order 5 minutes later. While I understand help is hard to find right now, in this store at least they seem to have a lower priority for Instacart Curbside Orders. In the future we will try one of the other locations across town. Sorry for the poor review, but they don't measure up to the competition. read more

I have gone to this grocery store for years. I have generally had positive experiences. There was one rather unfortunate incident. I brought my service dog into the store one morning. An employee who was obviously ignorant of Illinois law involving service dogs and of this store's policies harassed me. She actually removed the two grocery items from my cart and screamed at me. It was embarrassing. I still gave this store a five star rating despite that nasty woman. The reason the store gets a five star rating is because the store manager. He handled it very professionally. And when I came back in and talked to him about her actions he apologizes. An apology goes a long way with me. He met my service dog and so did several other employees. And told me my service dog and i were always and still are welcome to shop there. Plus this store gives thousands of dollars of food to local food pantries a month! What an asset to our community! read more

While I do most of my eating away from the house, when I do eat at the house, most of my food is purchased from here. Stopped in on Saturday night after a long evening of working at the brewery then doing some downtown walking, to pick up a few items. I knew I needed pit stick and shampoo, and I wanted to get some stuff to eat as well. A friend online had recommended a keto diet, and i'm like ... hmmm, bacon, meat, butter, no carbs... sounds like fun. So I walked around the store and got all kinds of low to no carb things. There's a really nice butter selection, with some amish butter, and I also picked up some pepper butter, because it's there! A variety of meats were available, so I got a lot of meat. I also picked up some seafood things as well. For snacks, got some mixed nuts, as well as a big old tub of almonds, pork rinds, and beef sticks. With my lifestyle, the no carb thing is going to be tough, especially cutting back on beer. So, most of my carbs each day are going to be coming from liquid varieties. I've been told whiskey is 0 carb, so... whiskey it is. I definitely prefer bourbon, but am willing to drink some jameson, and maybe a scotch or two, but mostly it'll be bourbon. The late night lady, Sue, is awesome. She has gotten to know me a little bit over the past couple of years. She always asks if it was a busy night, or where I worked and have been. Their sushi is pretty good. When the salad bar is up, it's a really nice one. It's not up at late night. Once, I went in and had to get some other essential items, and forgot the most important reason for stopping in on the check out lane. As I'm getting into my car, my new co-worker at Barrelhouse comes running out "VIRGIL, YOU FORGOT THIS!!!" Frantically waving the extra large package of toilet paper. The guys at my house poop a lot. A LOT! read more

In general, Schnucks is a good go to spot for a great selection of produce and general groceries at a good price however, I am very disappointed with my propane exchange experience. First of all, when you purchase your first tank, they call the initial fee a deposit. This fee is NOT a deposit. A deposit is something you eventually get back or can be put towards a purchase if you decide to stop buying the product that requires the use of the container you've purchased. This is not so with propane at Schnucks. In fact, you are paying extra for a container that has no value and that you can't get your money back for and the employees have no idea how to help you get your deposit from the company based out of Danville called Amerigas. The woman on the phone wasn't even trying to help me get an answer and even told me the wrong name of the company! Then she said that propane is like redbox, an outside vendor - not true! You don't interact with Schnucks employees when renting a dvd from redbox! Terrible customer service when I needed it the most! I am very disappointed! read more

Just Ok. They have a decent selection of gluten-free products and some good produce. And it's not too crazy, like Meijer can by. However, I think most of the products are really overpriced. Also, some of the cashiers have a bit of an attitude. "the friendliest store in town"? I don't think so! read more

Schnucks in Urbana has been my grocery store of choice for a very long time. Since the start of the pandemic my husband and I have used online ordering with curbside pickup. It has been for the most part a positive experience. Recently we ordered on a Wednesday and had a Saturday pickup. On Saturday it was changed to a Sunday pickup. On Sunday it was changed to a late Tuesday pickup. On Monday I called Instacart concerned that I would not get groceries. They were very helpful and were able to get my pickup changed to earlier in the day on Tuesday. On Tuesday about two hours before my designated pickup time I received a notice that my order was being canceled. I again called Instacart.Because Schnucks in Urbana canceled my order Instacart was not able to process that order for another location. I totally understand if there are personnel issues, but there was never any explanation. We are senior citizens. We are choosing to continue to shelter. Customer service is really lacking at this site at the present time. read more

I went on a busy day. The aisles are too small. The bakery was extremely small for it being a schnucks. I did like their selection of yogurts. Everyone was over there when I was trying to look for some yogurt. Prices are a bit high to my dismay, but their parking lot is always full. read more

I don't know if this is supposed to be a site for serious reviews or not. Schnucks is near my home so I shop there a lot. The selection is pretty good and house brands are better than average. However, the signage leaves a lot to be desired. They often leave up sale tags that have expired with expiration date in small letters and reduced price in huge letters. Or a price tag that refers to only a few items in the display. Then when I get to the check-out, I'm charged a larger price than expected. Customer service is unresponsive. For this reason, I often go to stores that might not have as much variety because it saves me the hassle of having to leave items behind due to poor signage. read more

I like Schnucks quite a bit. With very few exceptions, the staff in all the departments are friendly, knowledgeable, and accommodating. They have a better fish/seafood selection than other shops in town. Regarding the meat counter, we've ordered special cuts and the butchers are very accommodating. Same with the fish counter. And same with the frozen-foods department -- I ordered several dozen mini-ice-creams for a workshop, and they were easy to work with. My favorite Schnuck's-made items are: fried chicken -- much better tasting and juicier and crispier than either Meijer or County Market; tiramisu -- on sale for $1.99 it's as tasty as a restaurant version costing $4-6; limoncello -- a new dessert, also on sale sometimes for $1.99. The Kaldi's coffeeshop makes one of the best lattes in town. (Bevande on campus is notorious for their lukewarm coffee drinks. Byt the time you walk back to your office in winter, it's literally tepid.) Meijer does have some more unusual Asian veggies. But the comment that Meijer is cheaper is not always the case. Meijer 4oz goat cheese is $5.49, on sale for $4.99, the normal Schnuck's price. Meijer bananas are often 57 cents per pound, and Schnuck's are often 54 cents per pound. Meijer packaged raw meat (steaks, chops, etc.) is often cheaper per pound, but it comes in giant packages -- you have to want 10 steaks, for example. So you have to compare prices on nearly every item, if you want to save your pennies. I also find it easier to maneuver around the Schnuck's -- thank goodness they don't sell clothing and automotive tires and fish tanks, etc. read more

Floral Department AMAZING, flower arrangment was beautiful,designers extremely helpful and pleasant. The only place in the Urbana/Champaign area that I will ever get flowers. 1st time customer, definetely not the last. read more

Schnuck's store brands are mostly inferior to the major brands. One would think they would have an Aldi mentality and demand the best from their manufacturers. They don't watch the expiration dates on many products, so always check. I have purchased rancid bagged nuts (peanuts in shell and walnuts), and even ones in a can. They have a good selection of packaged specialty sliced meats such as hard salami and mortadella, but the prices are outrageous, as are their packaged specialty cheeses. read more

very fresh food. and the self checkout is good since the machine is sensitive. the strawberry I bought is very good and cheap.

It's a great place for grocery shopping, specially when it comes to packaged food. There are enough options to choose and there're chances that you fine some stuff on sale. So far it's one of the best places I've gone for groceries in Urbana. 1st time customer too, definetely not the last. read more

Not a mega-market filled with exotic items, but a decent, everyday shopping center. The deli section is a bit short on variety and one wonders how long the sliced meats have been hanging around. The salads are okay and the olive bar fairly good. The meat and seafood sections are very good and the bakery adequate but not exceptional. I question where items are stocked, as there is often no rhyme or reason to it. Things that should logically be together are in different rows. The flavored creamer selection is wanting (I have an addicition to the stuff). Staff is usually friendly and helpful. My biggest complaint about the place is that items disappear from the shelves. Things I bought for weeks or months on end suddenly are no longer stocked. Frustrating. This goes for items in the deli, olive bar, and any other goods. I realize that things not in demand need to be culled to make room for things people want, but it seems that I must have a taste for things no one else wants. Curious. In the end, it's a decent place to do reguler grocery shopping. read more

Food and produce are on the pricey side. But the produce is fresh and the sushi bar is superb for supermarket standard.

I like the store very much. Unfortunately I will not go back because of the general manager, Julie Brandt. I have communicated with her many times, and still if I smile at her and say hello, she ignores me or gives me a weird look. Customer service should be the first priority in a position like hers, and she has given anything but. Not a smile, not a return, "hello," nothing. In fact, even in public she is an unpleasant person. I saw her at Boltini on New Years, and she was sloppy drunk, and again... rude. I will shop at the other Schnucks stores, but not this one. read more

I like Schnucks because the prices are good, but yesterday I was there at around 9 p.m. and i was looking for something. Since there was no worker near by, not even behind the meat counter, I walked through the entire store and still could not find anyone to ask for help. At other times, I remember there were so many workers. If you offer a 24 hour service, you should be serious about that. Other than that the quality of the products is always good and the workers are always very nice and helpful, when they are there. read more

If anyone has shopped at this store prior to the most recent date posted, you might think again. While the produce is still great, they are being competitive in pricing in many areas, often times the prices scan wrong, are not clear and leave you confused. And if that isn't frustrating, try waiting in a long line with only 3-4 cashiers open besides self check out and you are bagging your own groceries because they sent the baggers out to get carts, or they are off at 6:00pm. When the store is the busiest none the less. Schnucks once upon a time had the market on customer service and a good shopping experience. No one else in town had baggers for groceries or would assist you out if you needed it. They've lost their edge as far as I'm concerned and I'm an employee. I shouldn't have to apologize to my customer for waiting, shouldn't have to thank them for bagging their own groceries, or thank them for being patient. Once upon a time I loved go to that job and called it my fun job. Now, not so much. Just telling it like it is from an inside view and I won't go into how they are treating us as employees now. Schmuck employee soon to be ex..... read more