That Jennifer sat on my return and just waited until she had to file for an extension, you talk…read moreabout procrastination! Not honest, look elsewhere. Poor service. The woman in the office when I went in was very pleasant and helpful. Poor management!

As a general customer, it was disappointing to find out that there's a limit to the size of a check…read morethat they would cash for somebody who does not have an account with them, seems a bit elitist, especially for a normal working class person who relies on being able to get funds Sooner rather than later

From the owner: At Windsor Federal, we put community first. "Neighbors Helping Neighbors" is much more than a…read moretagline for us; it speaks to our culture, and values, as an organization. We're here for you - our customers, neighbors, and communities.

As long as a live in the area I will always use Windsor Federal. The Granby staff is always so…read morekind, helpful, and understanding. There have been many times that staff has helped me when i have been confused on policy or online statements. If you want a banks that cares about YOU, then choose Granby Windsor Federal.

I would give this bank zero stars if I could. The staff is so rude, unfriendly, and definitely…read moreunhelpful. Filed a complaint with this bank for an error they made, and the manager called not to apologize, but to tell me it wasn't their error and they weren't wrong. Argued with me for DAYS and when I asked why they charged me for a bounced check fee which should have been issued to the check writer ( I was the check receiver), answered with "we are a nonprofit organization and that's just a policy we have." lies, lies, and more lies. Please do yourself a favor and bank elsewhere. There's a wonderful bank across the street, pay them a visit.