We've had a great experience with our teacher and the school in general. Very helpful and very kind.read more

This place is an absolute disgrace. The teachers are unprofessional, the lessons were a joke, and…read morethe whole experience was awful. We tried to terminate because we were moving, and they demanded a termination form -- but never sent us the form! Instead, they kept charging us for TWO more months, and then had the audacity to blame us, saying it was our job to keep chasing them down for paperwork they deliberately withheld. That is beyond shady -- it's straight-up theft. They agreed to cancel, yet still took our money and refused to refund us. Creative Soul Music School operates with zero integrity, zero professionalism, and zero respect for their customers. Don't waste your time, don't waste your money, and don't fall for their scam.

The owner Jiyoung Johnston has no true care for the education/welfare of your children. Jiyoung…read moreJohnston will charge for a recital that does not have the equipment/instruments your child requires for their performance, making an extremely embarrassing and awkward situation for young performers, then she will attempt to bribe and intimidate your child. My 9 year old daughter has been studying electric guitar at Lone Star Music Academy since August. This has consisted of weekly in person sessions at the North Dallas location. On 11/2 she had her very first recital and was extremely nervous and excited, both sets of grandparents and aunts/uncles were in attendance. Upon arriving I checked in with Wendy who is the director of the Flower Mound location, I asked her if everything was set up for my daughter and Wendy assured me that a guitar and amp was in the next room and would be used. Once my daughter was called to the stage there was no guitar, there was no amp. After grabbing our guitar that we happened to have in the car and setting her up we were told there was no amp. Wendy made no move to assist, her helper attempted to move a microphone close to my daughter's electric guitar so the audience could hear her. I ended up having to hold the microphone close while my daughter played. No one could hear her ELECTRIC GUITAR and it was extremely awkward, my daughter was extremely embarrassed, the setup was horrible, and her instructor was not present (all other instructors were there with their students). Afterwards Wendy avoided me as I requested to speak with the owner Jiyoung Johnston. Jiyoung Johnston stated she was unaware of what instruments the students played and had assumed my daughter was playing piano. She became aggressive saying we should wait along with our entire family and have my daughter perform at the next recital scheduled for one hour later. This was a worthless suggestion because there was NO AMP at the MUSIC ACADEMY that my daughter could use. Jiyoung Johnston then asked to speak with my daughter and walked her down the hall to be out of earshot. I then saw Jiyoung Johnston pull my daughter into a room and stand with her back to the door blocking my daughter from walking out. before my wife made it to the room to get our daughter Jiyoung Johnston told my daughter "Your father is upset, perform again so he won't be mad" then made promises of "feeding her" which is disturbing in itself. Jiyoung Johnston only made excuses and has not apologized or reached out. I was charged $25.00 for a recital fee and have demanded to be reimbursed but have received no correspondence. My daughter is nine years old, this was her first public performance and it went so badly due to no fault of her own, she practiced every day for months and she was failed completely by Lone Star Academy. Right now my daughter has no desire to perform again, I am sure that will change in the future, and it is fine if it does not but the fact that she was excited and was let down so badly by the adults who were in charge of making sure the recital went well is unbelievable and disgusting. Kids remember and traumatic events can really stay with them for the rest of their lives.

We have been with Lone Star for several years now, and are very happy with the quality and…read moreprofessionalism of the teachers. My daughters' teachers know what they are doing and are excellent musicians! They actually go through music theory books and are learning so much. The owners and staff are really nice as well. I highly recommend Lone Star.

The heart and concept behind Zera Music Co. is really something special!…read moreBeing able to have a trained music teacher come to your house and teach is so great! No need to drive anywhere, they do the work so you or your child can focus on learning. Everyone should learn whatever instrument through Zera Music!

We have had an amazing experience with Zera Music! The teacher (we have Teresa) is very…read moreknowledgeable and works great with all 3 of my kids. They actually enjoy their lessons! They reply quickly and always answer any questions we have. I would 100% recommend Zera music to anyone looking to get piano lessons!

Started piano lessons for my 8-year-old here during the summer. The teachers seem to be very…read morepatient with my little drama queen. And my child has been making excellent progress (as long as I enforce daily practice). My child actually whined about missing a lesson because of a National holiday! I also like how the staff is large enough that the Conservatory was able to find last minute substitutions when the normal teacher couldn't attend my child's lesson. My only negative experience has been lackluster communication. I was able to straighten things out by initiating conversations directly myself but there were several times when emails or the 1-2 minutes before or after a lesson simply couldn't clear things up.

No makeup class whatsoever, not even one makeup class is allowed during a whole school year! If you…read morehave kids who can get sick sometimes, definitely expect throwing your money away and never a single makeup class is possible....

I love this school!!! All 4 of my kids are Primrose kids. My older three are absolutely thriving in…read moregrade school now. My youngest is currently attending Primrose of NE Flower Mound. He loves it there! Every single teacher he has had has been so sweet and loving. They really know how to make you and your child feel special.

We had our kids at the Primrose of NE Flower Mound for roughly five years, and in all rooms from…read moreinfant to Explorers. The longtime owner recently sold the business and there have been a lot of changes. I'm sure that will settle and then it just comes down to your personal preferences and what you want out of a child care. Most of the teachers are wonderful and you can tell they really care about the kids. Where I think there needs to be significant improvement is in addressing the needs of kids with food allergies, keeping a better handle on the Explorer age kids, and communication to parents in general. If you have a child with food allergies, I would highly recommend you look elsewhere. We had issues with our child being fed foods he was allergic to, reports coming home saying he had been feds he was allergic to that we were subsequently told were typos, and not always being provided menus with allergy information in a timely manner (so that we could bring substitute food in). Another mom told me she had recently witnessed my child eating another child's snack (he was allergic to) when the teacher wasn't looking. She intervened and the teacher thanked her but I was never notified about it. It probably explains why he randomly vomited in our car, though. It was just a string of reoccuring issues over a long period of time that I felt was glossed over and never adequately addressed. It was a hassle. If you have an older child ("Explorers age"), I would also recommend looking elsewhere. When my child was put into Explorers, all of a sudden I started having behavior issues (language, attitude, etc.) and I know I wasn't the only parent who felt that way. Again, my complaints fell on deaf ears. My sense is that it is a lot of younger people (college age?) who don't have the experience to know when they need to correct behavior and/or communicate to parents. I spent my summer trying to deprogram my child and still got a note back from his fall teacher (at a regular school) saying he was ornery.

So I am a spontaneous person and found this place Friday and decided to go see their production of…read more"Anything Goes". Did not do much research on the place I went because I played in this production when I was in High School. Imagine my surprise when we arrived and found out it was high school students. Well let me tell you the production was first rate. We laughed and were very impressed with the performance. The dance scene at the end of Act I was FANTASTIC!. I encourage you to go support these kids and what they are doing there. We were probably the only ones that were not family and friends of the cast and that is too bad this place should be packed out every night. Go support the arts and these amazing kids and enjoy the show.

Ohlook is incredible! I grew up doing musicals here. Ohlook gave me so many tools to excel in…read moremusic, theater, on-camera work, and so much more. Highly recommended.

My son also came home with bite marks every week. Along with scratches and bruises from the other…read morekids. He was constantly sick too, yet the daycare never denied his attendance. Even as I've always notified them of bacterial and viral infections (as all parents should do), and furnishing them with copies of his lab test results! They say that they post notice up inside of the building (in the hallway windows/doors of the classrooms) whenever an infection/disease is reported, but I have NEVER seen one anywhere. The education is a joke. My child experienced serious regression in his learning once he began attending there. There is little to no education being taught there for young children. They don't have the time for it! They are always at or exceeding max capacity while always being understaffed. It's all 1 person can do to keep diapers clean, and even that is a struggle because my son always came home with either diaper rash or irritation under his diaper. Also, hats off to grandparent that commented on the behaviors and attitudes of the staff! The front office staff are indecent, two-faced, unscrupulous/unprincipled and FULL of bad attitude. They're all fake and play favorites. If you're not a favorite then you're served with constant disrespect, repeated accounts of infringement on your civil rights as a parent/parental rights, fed full of lies, and disregarded just like a piece of trash. They also act like they have more authority over your own child than you do. I know for a fact that they have pissed off A LOT of parents there. I wish more parents would come forward and bring awareness on what it's really like having a child enrolled there. At least a young child.

I wasn't going to post a review because I really didn't have anything nice to say BUT they ended up…read morehaving the last word. So I guess I will. My granddaughter has learned how to defend herself going to this daycare. She comes home almost daily, not everyday but at least 3 to 4 days a week with bites all over her. I sign the incident report. They say it's not big deal this is what kids do. I don't make a big deal out of it I understand. I mean it's not really a big deal to them either so.... Well last week one of the teachers was disciplining her. Then sat next to her and turned her back towards her to show her she was mad at my granddaughter. My 32 pound 2 year old granddaughter then kicked her in the back. This teacher now walks around with a limp and is blaming the child. My granddaughter got kicked out of school that day and we had to pick her up. Now mind you the day before I had a very upset teacher explain to me how my granddaughter bit her and ran from her at the playground. She was very upset this was very bad. I hope this teacher 's OK... So the point of the story is it's OK for my granddaughter to come home with bites all over her and that's no big deal but if a teacher/adult experiences the same thing then that's not okay. Now let's talk about the communication. They will not respond to your emails they will not listen to you or your concerns. The other review stating the policy as far as a week free and contact them two weeks in advance is correct. We did this we emailed we communicated in person they told us yes they got the notice. And then they overdrafted my daughters account because they didn't make the adjustment. My daughter asked for a refund for the NSF fee that she received. They agree to this. I feel that's great customer service and didn't have any negative thoughts until the next week. After this all we've had is attitude and lack of communication. If we ask a question the answer "okay have a nice day" with straight up attitude. No they do not listen. Her last day was Friday. Her father picked her up. The last thing they said to us was "GOOD LUCK WITH ALL THAT." My response is

We've had a wonderful experience - always a friendly greeting when you walk in and Crystal the…read moredirector is simply amazing at knowing all the kids' names and staying on top of all the paperwork, etc. I absolutely LOVE Ms. Carol for my son's pre-K class - she has great lessons and really does so much to engage all the kids and posts tons of pictures in addition to the live feed. Shout out to Ms. Lauren and Ms. Victoria also!

This daycare is great! Both of our kids have gone there. The teachers are awesome, and the access…read moreto watch the kids on video is a real plus. It's is conveniently located on a corner lot which makes it easy to access it from wherever you come from. The classrooms are spacious and the staff does a great job at keeping everything nice and clean. We highly recommend it.