Great doctors and staff. The phone system is awful to get through to change appointments. Had a few…read morethey cancelled. Took forever to reschedule because I was on wait so long.

I moved to the area last year and was referred to one of the audiologists here by my former…read moreaudiologist. I called the office, and the receptionist was really short with me and told me I'd have to get a referral and hung up. My insurance doesn't require referrals, but she wouldn't talk to me long enough to understand that. She offered zero help, not even an email or preferred fax number to receive the referral. So, my former audiologist sent a referral and my records over to the fax number they provide on their voice mail recording. Two weeks later, I call to set up an appointment, and the receptionist, who is a different person than the first one I spoke with, tells me they don't have any info for me after looking me up by birth date. I told them the referral and records were sent, and she says, "Well we don't have it. Tell them to resend." Click. Again, no additional research, no additional questions, no confirmation of fax number, nothing. The audiologists there may be good, but I'm certainly not going to pay to be treated like this every time I need to make an appointment. I found someone else in the area. I honestly don't know how this practice has any business at all with such a profound lack of patient care and service.

Superb experience. The staff is amazing, the caring and professionalism are exceptional. And,…read moreafter ordering the tests I needed, they followed up and called me with results in one da6.

I have been seeing Hassen Borhot NP for the past year and a half to loose weight. I have lost a…read moretotal of 135 pounds and appreciate everything Hassen has done for me. When I arrive at the office I never have to wait more than a few minutes, the office staff is always polite, knowledgeable, and returns my calls or my messages promptly. I appreciate them guiding me through this battle.