Lack of price transparency, harassment from billing. Forcing an app to do business that is shady…read moreand lacks data privacy and price gouging. Bad operation

Never a good experience…read more Had not been here in a few years because the last time (after waiting 45 minutes to be seen) the doctor was hurried and dismissive. She also told me a healthy way to gain weight is to eat more meat. Does that mean a healthy way to lose weight is to do meth? Today, I finally decided attempted to make a new appointment (of course with a different doctor). Made three attempts: 1. The doctor I need won't accept new patients. Yet there are no other specialists. 2. Called general Carle #. Got hung up on because staff members don't know how to transfer calls. 3. Called back. New person. Spent 14 minutes on hold waiting to be transferred to make an appointment. Hung up out of frustration. Shouldn't have to waste so much life just to make an appointment, where I will wait even longer, only to be dismissed because central IL doctors don't know how to deal with unique situations.

Outstanding family practitioner, and has a sunny disposition. Takes the time to listen to what you…read morehave to say and acts like your her only patient of the day. She's in her late thirties, if that, but has been practicing as a full attending for about ten years. The staff and nurses are terrific too.

If you have any prescriptions that need to be filled on a monthly basis, this is not your doctor…read more My mother has to beg and plead every 30 days over the course of several days in order to get her prescriptions approved and filled. She may be 5 stars with the pharmaceutical companies... But she is certainly not 5 stars with her patients.

THE best family practice physician hands down! He is open-minded and always ready to listen to…read moreyour thoughts and feelings. Being at the Carle at Windsor and Philo now makes parking very easy!

Dr. Scully is a very competent internist, and since he's an older guy (he'd probably hit me for…read moresaying so) he's seen it all. You can hardly argue with the second sense that comes with experience, he prescribes agressive care when needed but watchful waiting otherwise. See him or his nurse practitioner, and be confident that he'll take excellent care of you. His good personality makes him all the better to see.

Dr Reese came highly recommended from some coworkers of mine, I checked her reviews and after…read moremeeting her she exceeding my expectations. I can tell she is very knowledgable and in high demand! I had a very complicated pregnancy and she held my hand every step of the way. The practice has 5 doctors and they want you to meet them all so you know them very well but towards the end if you have a specific request when you do your birth plan they try to have that doctor deliver you. These doctors work very hard delivering babies, doing surgeries, some nights they don't sleep so I know it must be hard for them..but THEY ALL were caring and compassionate so in the end I didn't have a preference. Dr Reese delivered my little girl, ensured my family was there and even helped me take really cute pictures, she didn't cut me and I didn't tear!! It was such a beautiful experience!! I'll have these memories for a life time...going through the pregnancy was rough and hormonal and scary and I was afraid to do it again...but now I'm back to see them ;) I would encourage you Lillibeth to give them another try it sounds like a lot of miscommunication ...I have been in Coral Springs for 15yrs, your not going to find another practice like them and get all the attention and care you need unless you probably go to see a doctor that is solo ... And even a doctor that is solo may not deliver you because it's impossible for them to be oncall 365 nights a year...these other practices have other doctors covering for them so when it's time for you to deliver...a complete stranger is delivering your baby...Good luck!!

While I haven't been a patient of Dr Hsu's for almost two years, now, and ohhhh how deeply I miss…read moreher!, I felt that I needed to come here and write a review for her for the following reasons: 1) She deserves it! And I'm shocked to see that I'm the first person to review her! Good gracious, Dr Hsu is like... she's like the kind of doctor you pray you'll find. Warm, compassionate, understanding. She listens like no other. She spends time with her patients, doesn't rush them, takes thorough notes, thorough histories, and sets comprehensive plans! If you're not seeing Dr. Hsu, the only question you need to ask yourself (besides, "Did I fall on my head?") is, "Why not??!" 2) Having moved to Texas, I am deeply pained by how difficult it is to find an excellent GP. These doctors have more mood swings than all the cast for the entirety of the TV show Dallas! And that's saying... A LOT! What I wouldn't give for a doctor like Dr Hsu. What I wouldn't give for half a doctor like Dr. Hsu! Whether it's the bottom or the top, she's still running circles around these fools. =P 3) I don't know if I expressed it clearly enough, how much I appreciated her as my primary, before we moved away. For months after we left, she continued to prescribe a certain medication for me, a med that was difficult to find the right doctors for. Even though I'm sure it put her in a bit of a spot, she did it without hesitation or complaint. She did it because she wanted me to be okay. Because, as her patient, I came first. It's more than just an oath with Dr Hsu... which isn't to say that that's not enough or important to her, but it's just...she's more giving than she probably should be. That's no weakness, trust me. It's just that she's such an amazing person, it's really hard to put it all into words. If I had two hands full of sparklers, a line of fan dancers, an acoustic amphitheatre filled with rockin' classical, and a blimp overhead with a sign that read, "Dr. Jennie Hsu-Lumetta is the bestest doctor EVER," I still don't think I could do her justice. Sending her all my love from Austin!

Nice man but very misinformed about Celiac Disease. Although he was correct in his diagnosis (he…read morewas also the one who performed the endoscopy), he told me that I could cheat every once and awhile and have some regular bread, or cake, etc. BAD advice! You are NEVER supposed to cheat while on the gluten free diet, unless you are on it for non-medical reasons (some people are doing this diet right now because it's "trendy"). I also heard that he wouldn't perform an endoscopy for another patient with Celiac Disease because she was "too old" to have Celiac Disease. She was in her mid fifties. That is another common misconception about CD: that you will grow out of it. Anyway, he did do a decent job with the endoscopy and has a pleasant demeanor, so I owe that to him.

I had a colonoscopy performed on me in 1999, and he seemed nice. However, he was not the one that…read moreinformed me that I had ulcerative colitis. He told my mother that had accompanied to the the procedure. I had to figure out what ulceritive colitis was on my own. Thanks? A couple of months later, I was informed that my insurance decided not to cover the bill. Great! So his office contacted me demanding full payment soon after. A couple grand all at once? Yeah right! I made about 200 bucks a week, and had a baby to raise at the time. I offered to make payments of 100 a month, they refused that offer. That's when the daily calls started. Wheres our money? Wheres our money? I offered all I could afford at the time. Not good enough!! They threatened to take me to court, I said "please do". Months later and credit ruined (Thanks), we settled on 50 bucks a month through court. Smh! Now it's over a decade later, it still comes back to haunt me. My dermatologist calls his office to ask about my colitis. She comes back and ask me "what did you do to him?" I say "what do you mean"? She said "the people at his office got really rude as soon as I mentioned your name. Really? You've been paid off for a very long time. Then I was referred to a gastrologist in Decatur a few years back. I told him that Dr. Patel had diagnosed, but he doesn't care for me much I guess. He asked why I told him about the whole thing. Before I even finished my story, he got super defensive. He said "Dr, Patel was a good friend of his, and would never do such thing.". Ok pal! He then started being so rude that I left, (mid visit) in tears. So I would really love it if he could move on, and stop ruining any chance I have at finding any decent care here in Central IL. That would be great! You've been paid, get on with your life, and let me get on with mine! Thanks

Might be a great OB. But I can not recommend as a GYN from my personal experience…read more I left his office in tears because he wouldn't accept that at nearly 40 I knew that I didn't want to have children, I didn't want an IUD, I wanted to talk about surgical options to reduce my gynecological pain. A nurse saw me crying and got me a shot of toredol and a referral to a different gynecologist.

This man is amazing. He delivered my granddaughter, and I was so impressed and grateful for his…read moreskill. Obstetrics is more than the mechanics of childbirth. It is truly an art, of which Doctor. Shepherd is truly masterful.

First priority my child was undoubtedly. What's so great about the Carle foundation Hospital…read morethere's multitudes of specializations within the foundation and top notch specialists that Is very well knowledgeable and adversed within their line of work is phenomenal. And I say that to say this, this type of compassion and commitment is not everywhere especially for Pediatric patients. My child and I were recently transported from Riverside Hospital to Carle Pediatric Intensive Care Unit due to no pediatric intensive care department within the facility of Riverside hospital. Transferred was an hour and a half way and it was a MUST and urgent care! . Due to weather changes and the winter's season, inevitable the viruses and FLU has knocked at our door once more. In the best care of Doctor Rosado and Doctor Tseng and their Amazing Staff. While my child had the best combinations of Pediatric care and Respiratory Therapy Medicine they both tackled the issue rather quickly and practically. Everyone single one of the staffing had compassion, kindness, supportiveness, tenderness and very thorough and knowledgeable of Asthmatic patients. They were understanding and treated my little one like their own. So much love was given to my little one. Carle Foundation even have a department called Child Life, which helped my child out emotionally by still being able to be in control of her situation and still being able to be a kid. She was able to still color, draw, legos, play room for the kids, puzzles, board games, play doh, books for reading just just to make a few things. Anything to keep her mind off of things and positive reinforcements. The ChildLife department was amazing shout out to Anna and Nikki!. We were definitely in the right place and right care! My family and I could not have done this without the loving family of Carle Foundation Hospital and we will forever be grateful. We stayed a long 5 days. With amazing Angels. Great service great people WELL DONE!

I was seen in the ED for abdominal pain on 7/24/2026, after having CC refer me. After getting…read morethrough the triage, I had blood work done per EMT. I then was given a bed against the wall in front of a busy Central Staffing area. Not only was this terrifying, but what about HIPPA laws? A FNP came and said "We are waiting for CT to come get you". I was not informed that this test had been ordered. I have PTSD, and the noise was "triggering me". I stopped a RN and told him that and he said, "I wish I could do something", but did nothing, and I continued to lay there without any help. (I was in the ED alone). Then when I was put into a room with two other patients, I was left with NO CALL BUTTON, No way to get assistance! The ONLY reason I came to the ED, was that I needed something for my severe nausea, and CC would not prescribe anything. I was finally given Zofran for my nausea after a while in the ED. I have been a long standing patient of Carle's and was extremely disheartened by the poor level of care all around me! This was not an isolated experience! Return to CARLE ED, only if absolutely left with no other options! I hope this review helps other to demand for proper care when seen in the ED.