BEWARE of this bank. They have tried to tell me to commit fraud, they lie to their customers,…read moreforced an old woman to nearly lose her house, taunt previous customers, do not train their employees properly, the list goes on. PLEASE BANK ANYWHERE ELSE. I do not want others to go through the same issues...

I have used the Greenwich branch and it has been terrible. I would never reccomend this bank to…read moreanyone. I will do CASH deposits and not have access to it for 24-48 hrs. I have been charged service charges because of it, that they refuse to remove. Final straw... I may not have any other close convient banks but now I will travel to a bank that can provide an HONEST service. And even clear receipts showing deposits won't make them change their minds about stealing your $32 in a NSF fee. Their excuse is if it was deposited by ATM... It is processed the next day... Didn't matter what time you put it in there. STEER CLEAR of this bank!!!

I love doing my banking here... I'm always greeted with a warm friendly welcome! They are kind…read morepeople and answer any questions I have.

Joined back when they were CapCom. Since they've merged, they basically suck. I went into a branch…read moreand closed one of my accounts. They never closed it left it open, and received over $500 in fees because they kept bouncing auto deductions. When confronted, they wouldn't stop the madness until I paid the fees horribly.

I joined SEFCU 40 years ago and they provided superb service for 30 of those years. In the last 10…read moreyears they have transformed into a shambolic mess known as Broadview. Twice I have paid a loan down to zero using monthly electronic payments through my bank, as I assume most people do in the 21st century. Both times they rejected the payment and advised my bank that no such account exists. Although nothing in any law or the loan documents authorized such idiocy, they explained that their "system can't handle it" because I didn't mail a paper check or make the final payment in person. Take my advice and take your business elsewhere.

Shalyn Scribner, the Asst Branch Mgr, was a pleasure to work with on a safe deposit box. Very…read moreresponsive and easy to reach. Thank you!

I applied for a car loan here a number of years ago. I have an 800 credit score and had enough…read moremoney in my bank to pay for the car outright but wanted a loan because interest rates at the time were good and it made sense to get a loan vs spending my whole balance cash on the car. Adk trust told me they wouldn't lend to me because I lived in a trailer park. Sorry I leave below my means? I felt very looked down upon and chose to bank elsewhere. That loan was since paid off. Never missed a payment. Adk trust will never have my business.

I have always considered The Adirondack Trust Company to be a great bank with which to do business…read more Their Church Street office is now one of their older branches, and it has been the most convenient one for me and my family. The staff here are very personable, helpful, and friendly. Their convenience has continued to increase as they've added more drive-through lanes and ATMs. And have you seen that neat race horse statue in the front? (Note to self: take and post picture.)

As far as banks go, this BoA branch is a clear five stars based on location, access and the amazing…read morestaff. They were just outstanding. I was travelling and needed to send out a couple of checks... The only problem was that I did not bring a checkbook, envelopes or stamps. The lovely, incredible Dina took care of us. I explained what I needed and in just minutes she created the two checks that we needed and even put them in envelopes, all with a smile on her face. When she saw that it was going to Kiwanisk she proceeded to tell me the story of how one of our Kiwanis clubs helped her family May not seem like a big deal but her ability to meet, greet and speak with customers was wonderful. I let the bank manager know our wonderful experience here and just how impressed we were with her branch. It was a short walk to he post office were we finished our task. KUDOs to the team at BoA in Saratoga Springs!!!

They were very helpful in dealing with a charge. I challenged listen to my complaint. They helped…read moreme deal with the company and we got it resolved in my favor.

This is yet another satellite office for Adirondack Trust complete with friendly tellers. Compared,…read morefor example, to the one on Church Street, this one opens and closes earlier. Be a little careful pulling in here from the side streets (Brainard and Charof). There are quite a few cars pulling in and out, especially complicated by the heavy traffic at the intersection and folks going to Target, for example.

My experience working with the Marion Ave office of Charles Schwab in Saratoga Springs NY was…read morestellar. They went way beyond the call of duty helping me set up a brokers account and figuring out the best way of funding it. I had zero experience doing this online and they were super patient with my naive questions. It all worked out great. I am thankful I found this outfit. They are pros!! Kass

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value