I went to the Tanning Shop on Notting Hill Gate for a spray tan. I opted for dark with an…read moreaccelerator. I showered about 6 hours after having it done (recommended minimum with accelerator is 4 hours) I had absolutely no tan at all apart from a little on my arms and chest. I called the next day and asked for the manager. She told me that they don't do refunds and to call customer services. I asked for the number which she said she didn't have!!! I emailed as I couldn't find a number online. They have been emailing back and forth about what shower gel I must have used for the tan not to take. I have done this tanning system (mystic tan) many many times at Heidi Klein and it works great on me. Either something is wrong with their machine or someone didn't put the colour cartridge in correctly. Again they said they don't do refunds and offered me another tan. I don't live in London so I don't want another tan and I don't want to waste time going there anyway. I'm now on holiday and ghostly white! and they won't even give me my £15 back. What a crap place! Give it a miss.

From the owner: The Tanning Shop is the UK’s leading provider of professional UV and Spray tanning solutions since…read more1990. While The Tanning Shop has developed and grown over the years, our core philosophy has remained the same; to provide responsible tanning solutions in a professional and friendly environment. That’s The Tanning Shop difference. Clients choose The Tanning Shop not only because it is the UK’s largest tanning chain with over 100 stores nationwide, but for the accessibility of stores open 7 days a week, ease of our registration process, cleanliness of our stores and our staff who are fully trained to assist with every aspect of the tanning process.

Here in Chiswick for a few weeks and heading back to the desert again afterwards so wanted to keep…read moreup the tan to prevent deep frying when I'm out and about. Staff are very helpful especially the Irish lass, the place is clean and bright, and the units are also clean, and effective. 5 stars.

Great staff and facilities when maintained, stand up tanning beds are in poor repair.read more

Hello new favorite. They let me watch "Friends" on a flat screen in the room while getting my…read morebusiness done. Seriously, it's cheaper than most places I've been in the area. The girls are incredibly lovely - happiest people I've encountered in London to date. They put you in these gorgeous rooms at womb-like temperatures and everything smells good and feels great. A pretty setting for you to get pretty.

Not sure why others claim the waxing at Strip is 'painless'. It is true that strip wax is…read moremarginally less painful than normal waxing but, let's face it, waxing is- and will never be- pain free. That said, if I must put myself through torture there is no better place to do so (although Ministry of Waxing on South Molton St is comparable). The rooms are all individually decorated and the place has nice, thoughtful touches like sanitary products in the loo and baby wipes in the rooms. I've been using Strip since it opened over three years ago and I've almost never had the same therapist (admittedly, I've never asked for the same girl as I'm not good with names!) The skills and attention to 'wax detail' varies a lot so if you find a therapist who does a good job, I'd ask for her by name the next time you book and appointment. It's not very cheap. I'm on a second set of a courses (from memory, buy six, pay for five) but once the course I'm on is done I won't be getting another one. The thing I liked (note past tense) was that one could use the course at any of the branches. Since Strip has expanded into the City and West End, however, they've stopped allowing courses to be used across branches which makes it much less convenient for me as I liked to have the choice of going to a branch near home or near work. I believe this is because the branches are franchised out. But, honestly, should that be the customer's problem??

I have been coming here for over a year and I am gutted I'm moving from the area…read more They are quick, cheap and great quality. I often book a bikini wax fairly last minute and they try to accommodate where possible. I'm in and out within 5mins hardly noticing a thing. Also friendly service and chatty staff. That's how it should be done!

From the owner: Nails, waxing and beauty treatmentsread more

The only place I would go for my waxing, the rooms are so relaxing, the wax itself as pain free as…read morecan be and I therapists are the best I've ever had. The wax they use smells great and the rooms are decorated at match the smell, I was in the chocolate room and had chocolate wax used on me. Luxury isn't a word usually associated with waxing but they have managed it.

Odd behaviour from the waxer, inappropriate touching when I had a bikini wax done. Unfortunately it…read morewas my first wax so i was unaware that it was irregular. Since then i have been to other places, although it took a while since the first was such an unpleasant experience. Additional to this the staff seemed unaware that their voices carried in the halls leaving rude comments in the air. Wax was decently fast, but as i say highly unprofessional behaviour from the staff. May be due to the location? But still unwanted, unconsentual touching!

Dirty and questionable eye lash business. This is run out of a woman's basement. Everything is…read moredirty, table for eye lash extensions literally under the staircase of what appeared to be a multi family residence. Asked for payment in cash upfront, flatly refused to show my friend and I the glue or lashes she would be using on our eyes. Do not come here, this is a suspect business with no sanitation or assurance of actual skill set in applying lashes. It's too important to take a chance with a woman who operates a business like this; ive had lashes many times in many cities and would never proceed without a clear explanation of process, product choice and customer service. Stear clear.

Astonished by the poor reviews here. I have had my lashes done for 9 years now and this is one of…read morethe best places I have ever been. Yes it's in a person's home, but I have never found it unhygienic. I have always been treated with utmost respect and care. She is quick and efficient and the lashes last longer than anywhere else I have been. I recommend her to everyone!

The opening times for this branch compared to most are EXTREMLY useful for those who work late…read more Not everyone starts at 9am and finishes at 5pm. If only the banks understood that!!! They close at 9pm Monday to Friday which compared to the Hammersmith branch which closes at 8pm I used to use is miles better. Also the staff are extremely helpful and on one occasion let me in even though it was 10 mins from closing time which I was grateful for as that day I had finished work a lot later than normal.

A tucked away little tanning salon with the most amazing beds…read more The Sun Angel is their latest state of the art tanning bed and boy do you notice a difference after one session. Be warned - you can turn up on a Sunday and find the place closed. Unreliable staff member who looks she need a good wash and some training in customer service. If you want to smell KFC when that receptionist is noshing into her lunch while you are waiting for a sunbed - GREAT !! if not then go to another Tanning Shop.