One thing I found out from this COVID-19 pandemic and social distancing measures is that cash is…read morenot dead. Many businesses have instituted cashless payment but having access to the old fashion poly currency is still in demand. I'm just in need of a Green Machine now and this TD Canada trust was convenient.

How does the bank always forget to Sign money orders. This is not the first time they have made the…read moresame mistake. Wake up people have your morning coffee or whatever you need to do to start doing your jobs correctly!

That was a rather disappointing visit…read more I had a US check that I wanted to deposit into my US account. I get checks like this regularly and it's been a long time since they had to put one hold. I've been a customer of the bank for 8+ years and any teller can see my history. Well, as luck would have it, the teller that worked with me today wasn't having a good day. Or maybe she felt it was more important for her to be right than helpful. Out dialogue was like a sparring match. And the game was rigged from the very beginning. She was determined to win and today was my day to lose. First, she declared that since it's a US check, the money had to be on hold for 15 business days. 3 weeks! Really? I said that I deposit checks from this company every month and at different branches and they never go on hold. She said she couldn't verify the history since the account was new. Well, that particular account was three months old and some history was there. But if she wanted to see more, she'd just have to look at my other account. It was still not good enough for her. So much ado about a few hundred dollars? Like there was any risk for the bank. Even if the check bounced (which it wouldn't, because it was from a large and reputable company), the bank would get every penny back from me plus the NSF fee! Anyway, will take this check to another branch on Monday. And I've noticed banking fees have gone up significantly over the last year. Maybe it's time to look around. I was somewhat okay paying a bit more to have a bank that didn't treat me with suspicion and distrust. But if they are like every other bank then I can just go with the cheapest. Why pay more?

Came here to get my debit card replaced, not at all crowded. Knowledgeable teller, great service…read more Overall satisfied.

they have stated no cash deposits to other members acc. while in branch with reverent information,…read morethis in it's self is a violation of Canadian rights to use cash, and goes against bank of Canada rules regarding deposits. the branch in question has allowed cash deposits before and is the only bank branch that i am aware of that is refusing this service, when checking Kingston locations all allowed deposits to private accounts as long as reverent information was provided even without a personal account there. SHAME ON Yonge & Mulock (branch)