Sadly I'm unable to give a good recommendation for this business. A neighbor suggested this…read morebusiness and I reached out. Communication was good initially and we discussed the potential issue(s) and an estimate to have repairs done. I informed him he could stop by to take a look and provided my location. After that, nothing. I gave it more than a day as I understand people get busy but there was no other communication. No contact. No I'm busy, no rescheduling, no apology. Nothing. Bad for business and an awful way to treat a potential customer

Quality work and affordable service he is definitely willing to go the extra mike to satisfy the…read morecustomer

I've brought several (5) of my vehicles here and generally I don't have any issues and have…read morecontinued to bring my vehicles back, but now I have two complaints. First, this is the second time I've brought my vehicle to them and it has popped up on carfax that they serviced the vehicle with an oil change when they didn't. I had spark plugs changed and it included an oil change that never occurred. This messes up the carfax with bad information and it's not easy to fix. When I mentioned it the first time they asked me to email them about it and acted like they had no idea how it could have happened, but the issue hasn't been fixed and continues to happen. Secondly, I paid these guys nearly $800 to diagnose and fix a cylinder misfire, but less than a week after leaving the shop and the issue is still there. Which tells me that they didn't truly diagnose what was causing it, but instead threw parts at it hoping that it would fix the issue. After I called to let them know that the check engine light came back on and was throwing the same code the answer I received was "it's probably a good idea to sell your vehicle". Are you kidding me? Them taking some responsibility for not fixing my vehicle after I gave them nearly a grand to do so seems like a more appropriate response.

We were driving on I-35 and ran over something and heard and felt it hit under our car two or three…read moretimes. We were alarmed, especially as we were traveling to Houston. Fortunately for us when we pulled off of I-35 This Car Shop was right there. They were so kind as to put our car up on the lift immediately and two mechanics looked up under our car. You could see where something had impacted our undercarriage in several spots and luckily for us, the impacts were not on any soft or moving parts, but only on hard metal. I was so thrilled and was happy to pay a bill. They would not take any money from me. Now who does that! I am most grateful for the peace of mind that we could continue on our travels without concern. If I lived in the area, I would be happy to take our cars there for service.

They are professional, don't try to say there's more that needs done just because I'm a woman, and…read moreaffordable. I went to them just before moving from the state via road trip. My partner has never worked on a car at all, and they were kind enough to explain everything to him as he asked questions about how they diagnosed things, etc. It's been a couple years since they did the work, and everything is still going great.

Nothing but thumbs up for me. would do business with them again. Lloyd was a big help and worked…read morewithin my budget. They stand by their work!

Just got my 2019 Mazda CX5 back from Silver Lining Collision located at 8904 South Freeway, here in…read moreFort Worth. I've supplied the address because if you go anywhere else, you might regret it. I was on my way to the Emergency Vet as one of my dogs, Sam, was dying. It was a terrible night. I'd just entered the freeway when some idiot roared past me and cut back in front just as I saw the tire right front of me. No way to avoid. Smashed the front fender, back passenger door and back fender. Heartbroken to say that Sam died, but when I took my Mazda to Silver Lining, honestly, the name is 100% accurate, I was greeted by Lyn; friendly, caring and very professional. The advisor, Rob Gonzalez, also one of the nicest blokes I've ever met, inspected my car and assured me they'd handle everything with my insurance. Which he did. Hannah, the regional manager, couldn't have been nicer or more helpful. Over the years, I've had other cars worked on, but none were as friendly, professional and expert as these folks. And my CX5? Incredible! Looks brand new. The standard of workmanship is topnotch. Despite it being such a hard time emotionally, Silver Lining Collision truly helped me get through it.

I had the best experience with Silver Lining Collision. Not only was the team professional,…read moreextremely helpful and kind (even staying open a few minutes late for me to get there due to traffic) but they were able to quickly fix a cracked fog light bezel and several horrible gouges for much lower than I had been quoted elsewhere. They did such an amazing job, you would never know the vehicle had been damaged. I cannot recommend them enough.

all I have to say is, for a woman, and I speak only for myself, the 2 hardest things to find when…read moreyou move to a new area is a hairstylist and a mechanic. I like gault's because, the few times I had car problems, I brought it to a dealer, an auto shop, and gault's. the dealer is the priciest. the other auto shop was pricey and always seemed like they found more problems with my car than the dealer or gault's. first time, I went to the dealer. mostly, because that's where I bought my car and assumed they would know my car best. not so. when I take my car back from the shop, it feels like they did nothing to it. I bring it back to the dealer to complain and have them fix it. I bring it back home and it was the same. either the mechanics at the dealer do not know what they're doing or they're just lazy. then I tried the other auto mechanic. I ended up not getting my car fixed there, but did ask for an analysis and estimate of cost. again, they were higher than the dealer, so I decided to try out gault's auto shop. the owners of gault's were friendly. I asked them to check my car and give me analysis and estimates. wanted to see what they have to say first, to see if their analysis was similar to what the dealer and the other auto shop said. what they told me seemed so much simpler than what the dealer and other shop said and had better pricing. most important was that my car was fixed. they seemed honest and never tried to add more than what the problem was. they give me advice on how to keep my car in good shape. sometimes I tell them what the dealer and other shop suggest for my car or what their assessments were and gault's would just chuckle and let me know that it's BS. so as far as I know, and I don't know too much about cars, I always leave with a car that's fixed. I never leave feeling ripped off.

Great auto shop. Top notch mechanics and will fix your car without adding things that are not…read moreneeded.