I brought in a car to get a pre-buy inspection on it done. They got me in quickly and checked…read moreeverything that I asked for. They even brought me out to the shop and showed me everything, which that was the first time any auto shop had allowed me to do that. Had a good experience overall.

Lloyd is GREAT! Trust this guy! I have a daughter at SMU--she had car issues. I live 1800 miles…read morefrom Dallas. Yet, Lloyd stepped in and handled EVERYTHING! Trust, Quality, a true gentleman. And more than a fair price!

I was last-minute needing a brake pad change for my 2011 Honda fit before going on a mini vacation…read moreand Habibi was able to fit me in and ease my worries!! They provided quality service and communication! My car is up and running ready to go for Sunday . I'm very pleased and will use their services again.

jasmine is so rude. lost a customer. She literally didnt let me talk to give her the informationread more

Review for 2015 Chevy Tahoe Transmission Service (Terrell & Dallas Locations)…read moreI've been dealing with transmission issues on my 2015 Chevy Tahoe since 2021, when I first had the transmission replaced. Over the past 4 years, my truck has been in and out of the shop more than 20 times, each visit lasting 2 to 4 weeks. Despite all this, the transmission continued to slip while stopped and shift hard from 3rd to 2nd gear. I was repeatedly told: The torque converter was bad--it's been replaced over 10 times. The issue was due to bad mechanics, but I was assured a new tech would resolve it. I dealt with 4 different individuals and multiple techs across both locations. Three weeks ago, I dropped my truck off again and spoke with the person I've been working with for the past two years. After a week, I was told my vehicle had not been serviced properly under warranty. I was shocked--how could that be after so many visits and torque converter replacements? I was told it didn't matter. After a 30-minute discussion, he agreed to fix the issue but said he wouldn't make money from the repair and asked me to help pay. I refused, and he finally agreed to fix it--but said my warranty would be void. I picked up my truck this past Saturday. I was told a mechanic would ride with me to confirm the fix--that didn't happen. Then I was hit with a $510 charge for the TCM, which apparently wasn't covered by the warranty. I asked to speak to the owner multiple times and was refused. I was told, "Don't contact us again." To top it off, every time I picked up my truck, it was returned with an empty gas tank--even this last time. When I asked about it, I was told, "How did you think cars drive? They need gas." Unbelievable. I have messages and written statements backing up everything I've said, including one that reads: "Wow, you've been very patient with us. I would probably handle things differently if I were in your shoes." I've tried to be respectful and patient. All I ever wanted was a properly functioning transmission--not 4 years of frustration and financial burden. I wonder if the owner will reach out to discuss, if not.. oh well.. lesson learned from me. Even though I was treated like trash, I won't lower my standards and mention all names that were involved.

I was a hotshot business owner with a fleet of 3 ford f-250 7.3 diesels. i took 2 of them to tx…read moretransmission repair. I main reason i selected these guys was there advertised lifetime warranty. Fast forward a year later after the 5,000 i paid in cash for a "quality service" was anything but that. i kept calling and texting to schedule a service when the vehicles were under the 25k warranty they have in contract. the employees kept blowing me of saying they were "swamped" and it would be about 2 weeks before they could get to it. this went on for months until the trucks would not even move. Now im a business owner with 2 trucks that are in operatable and "out of warranty because this business doesn't kept there word PLEASE CHOOSE ANYPLACE ELSE.

I needed help with no AC in EV and Tesla couldn't see me for over 2 weeks.JK saw me asap. They…read morewere very clear and informative with issues. Patrick called with updates several times. Would trust them again.

Such honest and hardworking people! I always go to JK One Auto Repair for all my car needs because…read moreI know I'll get my car fixed with a fair price and complete transparency. Highly recommend!!

Great service, handled things very efficiently and in a timely manner. I am thankful to be able to…read moreutilize this companies service for my vehicles. I had a completely opposite experience to the person who claims this business caused additional problems to there vehicle. My vehicle seems to be running better since I brought it here for service.

Horrible place! Do not go here. They are unprofessional and scammers. Went in for an oil change,…read moreand now my car has all these problems. I have to take it somewhere else now.

Do not go here - Dishonest. They said my spark plug threads were no good. Would've charged me $1000…read more-- my dad and I changed them in less than an hour. The threads are fine!!!!! Liars

Will NEVER come here again! The owner was rude and yelling . Caring more about him profiting from…read morehis business versus actually trying to help the customer. Don't waste your time..

The go to spot for transmission parts, very knowledgeable and friendly staff, some of them have…read morebeen there a very long time - several bilingual employee's The building is old, floors are a mess, everything you would expect from an old school commercial parts supplier - as you can see from the picture i posted they are some creative people, they built an R2D2 like robot out of old transmission parts - pretty cool - OH, and my builder loves the "Thought of the Day" You get some inspirational quotes and such with every parts order!

Buyer Beware! If you do, be darn sure to get the "Gold" warranty, chances are you will need it…read morewithin a year. I had to force their hand to upgrade my warranty. The transmission I received was complete crap - half the transmission pan bolts missing, then the bell housing bolts came out and destroyed the torque converter, all within two months of installation. Cost me over a grand, plus $800 car rental to get home, then a week later had to go get the vehicle back. They have zero quality control - as a nuclear maintenance expert, I know what quality looks like and WIT is not it.

This shop is amazing ! These guy know BWM and they shot you straight with your cars issues . Honest…read moreGuys work and run this shop .. Ask for Brent .

Went there for the first time for my 2016 X3. No high pressure upsells and went above and beyond…read morefor the service. It's a drive for me, but worth it for sure.