Run, do not wait, to Edna Tyler at Insure Me Solutions, if you need insurance. Edna wants you to…read morehave insurance and works hard to find the right fit for you. Insurance is a dark world of craziness, Edna navigates that world. I have no idea what horrible insurance I would have ended up with the last several years. Edna knows insurance, healthcare, car, home, dental, any and all insurance.

Edna Tyler is outstanding. She saved me thousands of dollars, finding me the right auto insurance…read moreand homeowners insurance. She is very knowledgeable and efficient. Definitely would recommend her! Donna A

First, let me say that the ONLY saving grace this branch had was Kailyn (I really hope I spelled…read morethat right). She was the only person willing to try and genuinely help me out when things got increasingly worse so I want the record to show that she does not deserve a one star. Let me start with background on me. My dad was a State Farm guy. Had State Farm as long as I can remember and so when I turned 16, that's what I ended up getting. I was born in Alabama and had the same agent until I moved to The Woodlands, TX roughly 11 years later. I was looking around for a solid agent and came across Jared Dolan. When I went in, he immediately took me back to his office and laid out his history with the company and generally how he runs his agency. It was refreshing. My previous agent of 11 years was an old man that I had zero interaction with and so when it came time to choosing my new agent I was in the market for someone who I could call up if there was an issue and he/she would remember me. Knowing I was new to the area, Jared gave me a crash course in the area and made sure I had zero questions before I left. It felt good knowing he cared. A few months later, I missed a payment unknowingly and called him up directly and took care of everything like it was no big deal. Fast forward to nearly two years later. I was getting married. Well, to be proactive, my fiancée and I went in together to see what it would take to put her on my insurance. The reason we went in is because we called three times over the course of weeks, were told all three times that all agents were busy and we'd receive a call back, and then never received a call back. So instead of getting all bent out of shape about a forgotten post it note saying we needed to return a call, we just went in. We were met by Adriana: a very short, bordering on rude, woman who seemed more inconvenienced by our presence than anything else. We explained our situation to which she said we could have just called it in. When we explained that we did but we were never getting called back she said it was because they were busy...so then why tell us we could call it in? Anyway, it wasn't worth the argument. We explained our situation. We weren't married but we would be married shortly and were just trying to get a jump on insurance. It's very crucial to remind you that we both were there. My fiancée and me, the one adding her to my plan. We got her all the information she asked for and made our first payment. Everything seemed fine. Shortly after, I received an email from Kailyn saying she needed my fiancée's information. I remember calling in to figure out why they needed it again since we came in and did all that but somehow they lost the information. I got a call shortly after that from Adriana saying I needed to confirm that I was adding my fiancée to my plan. At this point, it became apparent that us going in together to handle this did absolutely nothing. I couldn't for the life of me figure out why they needed all of this when we went in to the office to handle all of it! I then I received a letter saying that an insurance premium was being dropped. I called in and they said that underwriting was canceling her because we weren't married so there were two different names on the account. If that was going to be an issue, it should have been brought up when we first went in. We finally got that squared away but I received another letter. At this point, I was done. I called after hours and left a voicemail asking to speak directly with Jared because the back and forth was just getting out of hand. The response I got was in email form from Adriana, NOT Jared, saying that nothing was dropped, they just needed a copy of her license (again...). So I sent it in again on Oct 22, 2015. I am running out of characters so let me wrap this up. I was double charged in Dec, Jan, and Feb because they didn't auto debit me correctly in Oct and Nov. Their fault, not mine, but I had to pay for it without any communication that it was about to happen. So, when it came time to buy our first house I shopped around and found cheaper rates on both my home AND auto insurance with better coverage at All State. So, I cancelled State Farm but woke up this morning with an alert saying they charged me the full amount again. When I called it in, Kailyn (who by this point I'm sure is beyond tired of dealing with me...hah) said that the policy was cancelled, however, for an unknown reason that she will research it never made it to billing. So, communication issues, Jared disappearing once he got his check, and billing issues like crazy. I can't justify giving this branch, even though I was with State Farm for 14 years, higher than 1 star. Will I receive any aid from the corporation? No. They've lost a customer and so they've washed their hands of me. I'm just offering my experience in hopes it may help others.

I have been with this company for awhile now. Lauren, Janice, Kaitlyn all provide outstanding,…read morewonderful, client customer service. I feel more like family when I deal with them. I don't know what I would do without Jared and his staff. Amazing group of people definitely recommend them. 5 stars in my book.

Excellent advice and very informative agent she helped me with my health insurance and found the…read morebest deal for me with very affordable prices. Highly recommended

Tara LaGoy and her staff are absolutely amazing. I have had a few challenges and they took the…read moreextra time to find solutions to make things work wonderfully. They are very prompt with communication, always kind and they are consummate professionals. My favorite part about working with LaGoy Insurance Agency is definitely their kindness!

We have had Tara as our insurance agent for over 20 years. She is by far the best insurance agent…read morewe have ever had (we are 65). She has extremely high product knowledge, she takes a genuine interest in her clients well being, she is available 24/7 and is always there for you. As a minister I cannot haphazardly recommend people in the service industry but do so without reservation when it comes to Tara. She has been a real blessing from God.

This office prides itself on providing quality service for those in the Montgomery County…read morecommunity. The DTSF team is on a mission to ensure that policy holders truly understand their coverages and needs. Tonya and Robin are exceptional and are always willing to help. Both positive and negative feedback is taken very seriously. The agent is present and invested in the success of the team and always willing to listen! A blessing to our community!

He goes over and above what is expected! He even came and changed my tire when I was stranded and…read moremy husband was out of town. Very likable and very kind. You won't regret making this your agency for all your insurance needs.

This Agency is one of the best I have worked with. They have lots of carrier so you don't have to…read moreshop around for yourself. They have a full staff of helpful people.

PBIS. Presentation was awesome because you know she truly…read morecare about making sure you get the plan that fit your needs.

We came to Allen needing to save money on home and auto after a huge rate hike with our previous…read morecoverage. Allen provided a range of options that were significantly better and explained everything with honesty and the knowledge to help us make an informed decision. Highly recommended.

I highly recommend Allen for all your insurance needs! He really did save me over $800 a year on…read morecar insurance. Allen always answers my phone calls and is there to help with any questions I have.