To be a great business you must have great people in the business that do great work! I have been a…read moreloyal customer of of Will Washington - State Farm Insurance Agency for a decade. In that decade two people warrant a special acknowledgement because they simply come to work to do a great job! These two exceptional people are Any Bedel and Charissa Cooks. I struggled with a home claim from hurricane Beryl until last week. I had almost given up, because I had given out from the sheer exhaustive dealings with the corporate office. These two ladies simply took the reigns and blazed a trail that could only be compared to "Secretariat" at the Belmont, because they have the heart and the desire to get the job done for the customer. If you ever need people that mean what they say and back it up by actually doing it, get over to Will Washington's Agency. I promise you won't be disappointed!

To be a great business you must have great people in the business that do great work! I have been a…read moreloyal customer of of Will Washington - State Farm Insurance Agency for a decade. In that decade two people warrant a special acknowledgement because they simply come to work to do a great job! These two exceptional people are Any Bedel and Charissa Cooks. I struggled with a home claim from hurricane Beryl until last week. I had almost given up, because I had given out from the sheer exhaustive dealings with the corporate office. These two ladies simply took the reigns and blazed a trail that could only be compared to "Secretariat" at the Belmont, because they have the heart and the desire to get the job done for the customer. If you ever need people that mean what they say and back it up by actually doing it, get over to Will Washington's Agency. I promise you won't be disappointed!

I don't have a policy with this company and I'm glad that I don't. Last week my elderly mother and…read moreshe went there to get insurance without me. So when she brought the paper work home I reviewed it and had some questions regarding the coverage. When we spoke with Melissa, I could've slapped her. She was very argumentative and was over talking me the entire time. Every question I asked she had a attitude. I'm so glad that I recorded the phone call and I will be filing a complaint with the BBB. I will be calling all insurance companies she does business.

Melissa is very professional and prompt! She was quick to spot a gap in my coverage and make…read morerecommendations to help me get covered quick! Thanks Melissa!

I'm writing this for Ms Maria she was extremely patient kind down to earth and professional with…read moreme. I enjoyed her professionalism, and Maria displayed a lot of patience. I ask same question like 50x and she remained kind n assertive. I'll definitely call freeway back and look for Maria help. thank you freeway and thank you Maria.

This company called me about auto insurance. They gave me a quote and I completed the payment: 15…read moreminutes later the guy is sending me a text telling me that he will uprate the insurance policy because I am unable to furnish my previous insurance ID cards to him. I told him to cancel the policy for a full refund because it is less than an hour he sent me the address to his office in Conroe. When I responded telling him I did the transition over the phone he the. Sent me a toll free number for me to call which I did and a guy processed the cancelation and refund. They did not issue me my full refund. I need this freeway insurance in Conroe to issue me my full refund of $650 because I called within the specified period of time which is 24 hours . I hope ppl will notice what tactics instance use to give discounts then take them back because I do not have is cards

If I could give this establishment zero stars, I would. I went in to cancel my policy, I found a…read morepolicy for drastically lower premiums...they told me I had to pay a $50.00 cancellation fee!!! You have to remember, they work on commissions which you pay, bottom line. Never again! They better refund me what was left on my policy coming back to me!

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I was looking for insurance while I was out of town. I searched on-line and called my local agency…read morethey were so high due to my at fault accidents. I had the car pick out and dealership was just waiting for me to pick it up and to insured the vehicle. On the weekend was out of town and wasn't going to be back till Monday evening right before they close dealership. My husband happen to have his car insured with Amaax and told me they have great car insurance prices, our lovely agent Frances was able to find us a great priced insurance, and send insurance info to the dealership. She is the best and highly recommend her. Will help you find insurance around your budget.

My 2024 home insurance policy renewal rose 33% without any changes to my policy or any claims. I…read morecalled Derrek Anduiza's office to understand what's causing the large rate hike. I was having trouble hearing the Allstate rep, she offered to call me back and see if the connection was better. She never called. I called the office several times - only to have it ring forever and then roll over to voice mail. Crazy high prices and poor service - not a good combination. Disappointed.

I just asked for an auto policy quote and ended up with insurance. I have home insurance with…read moreanother agent. I told them to remove from the Allstate system and haven't done so. I haven't signed anything. It's hilarious to cancel something that doesn't need cancelling.

We are so happy to have our insurance with Tom Stewart State Farm. Ann takes great care of us and…read morealways goes above and beyond to help us with our insurance needs. I highly recommend Ann and Tom Stewart State Farm!

I came across Ann Husbands working for State Farms agent Tom Stewart. I have known her since we…read morewere kids and I had asked her about rates shopping for my vehicles and house. She was magic with her findings. Not only was she able to get lower rates, I was able to increase coverages and benefits. After doing this with my vehicles, Ann ran my house through and once again, outstanding coverages and $1000 each year cheaper. She is obviously extremely knowledgeable in the insurance field and from that point on, she gets all my business. You cant go wrong trusting her with your needs!!