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    Scott Fox Digital Services

    5.0 (2 reviews)
    Open 9:00 am - 9:00 pm

    Services - Scott Fox Digital Services

    Web design

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    11 years ago

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    CC&A Strategic Media - A marketing company specializing in marketing psychology and digital marketing techniques.

    CC&A Strategic Media

    (2 reviews)

    First let me say I have worked with about 5 web design companies and each seemed great initially…read more They seemed knowledgeable about web design, Search Engine Optimization (SEO), and had "proven" ways to increase sales due to increased customer engagement. Well none of those web design people came through. I paid a tremendous amount of money and sales didn't increase, my web presence didn't increase, and they failed on their plan to increase my ROI for the site. CC&A has delivered on every promise. They come to you with questions to understand what you are trying to achieve, prepare a comprehensive, written strategic plan and then follow up to track the progress regularly. This is where the other companies fall apart. They are done with the site and they feel they've done their job. CC&A create metrics that are important to you, initiate their strategy then monitor the progress. They are hands down, the most professional, thorough and professional web design company I have dealt with or interviewed to do work for me. I can give my most sincere recommendation to use CC&A for any of your web needs.

    We originally contracted CC&A to build our business a website on 5/27/15. At that time we were…read moregiven a projected time frame that would have a website launched within 3 months. Hank Chaudron (owner of Chaudron Glass) became very busy and the website was put on hold until the Fall. Steve sent us several emails asking for content, but we were just too busy doing glass work. Finally, in April of 2016 we contacted Steve and Jack and said we were ready to get back on the website project. We were reassigned to Justin Cohen. Justin sent us an outline to complete. The first time our responses were sent was 5/23/16, and we were asked for three dates to have a call with a writer. After hearing nothing until 6/13 I emailed asking for confirmation of conference call. I heard nothing and while we waited at each of the three times, we were stood up. I called Jack and was told that Justin was out, he got married. Why would he schedule appointments during a time we wouldn't be in the office? Finally, after re-sending the outline and being clear with Justin that we were now anxious to complete the site, another call was scheduled for 6/24. Before this meeting, I provided C&A with a business project my college student did which was full of content, photographs and quotes. When the "writer" called us she had never seen ANY of the information provided to C&A. It was the fourth appointment (3 others they never called) and a total waste if our time. We rec'd the first draft on July 1, it was a mess. There were factual inconsistencies, too much repetition and grammatical errors. My high school Senior paper was better written. It was horrible. We rejected it immediately. We still had not heard from them on 7/19. I made a call, received a 2nd draft on 7/20 and this time they plagiarized my 21 year old, had the company name and officer's names listed incorrectly and the content was no more accurate. After thinking about it for a week, we rejected this draft as well. Finally, we were turned back over to Steve. He called me. We had about a 40 minute conversation in which he called me a liar, and was completely unprofessional. I told him that they were incompetent, were fired and believed that we should be released from our contract and given a refund. (I believe that he was aware of the repeated issues and immediately cancelled our contract, but refused a refund) I filed a complaint with BBB, but they have been vague and untruthful with their responses.

    Scott Fox Digital Services - web_design - Updated May 2026

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