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    Scott Porter, CPA

    4.6 (7 reviews)

    Services - Scott Porter, CPA

    Accountants

    Audit and conflict resolution support

    Current year tax preparation and filing

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    Ask the Community - Scott Porter, CPA

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    Your Taxlady

    Your Taxlady

    (40 reviews)

    For starters YourTaxLady is very thorough. They keep us up to date on changes and strategies. Best…read moreof all we feel assured that we'll receive the maximum for our returns and that has been consistent over the last three years that we've been clients of YourTaxLady. They're very prompt in returning calls and/or emails. Fantastic guidance. Their portal is user friendly in order to track progress and upload documentation. We love em.

    The consensus among many dissatisfied clients is that this office provides an unprofessional and…read morestressful environment. These reports are echoed across platforms like Google, LinkedIn, Facebook, where reviewers consistently highlight poor communication, dismissive attitudes, and a failure to stand by their work when errors occur. Customers frequently warn others to "avoid this place like the plague," citing a significant lack of tax knowledge and a pattern of combative behavior from the staff. Between the BBB warnings and the negative community feedback, the office is described as an unreliable choice for serious tax preparation. Rochelle Strauss 8 reviews 8 months ago We will never use them again. They made some big errors on our 2023 tax return and then wanted to argue when we questioned them. The lady actually started yelling at us. We finally went to a CPA for a review and we were correct. These people claim that everything is rechecked for accuracy which is not exactly true. Save your money and go to a competent CPA John Brandt Local Guide·27 reviews - a year ago I scrambled to get everything ready. I understand that, as tax filing businesses like this are swamped that time of year, a late filing is still a possibility. But after hearing nothing for a very long time, I called on JUNE 19th. My taxes had still not been filed. The lady on the phone found my documents, and said, I quote, "I'm not sure why nobody was working on this." As luck would have it , we owed this year, and my late fee was substantially increased by this incompetence. If you're thinking about using this business, run, don't walk, RUN away.

    USAA Financial Center - Takes over 20 minutes to have a 2 min phone call with USAA

    USAA Financial Center

    (88 reviews)

    I've been a USAA member for 50 years and before me, my father -- a military officer who served in…read moreWWII, Korea and Vietnam -- was among its first customers. It's clearly apparent, from recent experience, as well as these reviews, that the company has not only gone corporate, but has also jumped the shark. My one and only homeowner's claim was after Hurricane Milton in 2024 and I wound up paying $30,000 out of pocket, after USAA depreciated my damaged carport, then applied the $10,000 hurricane deductible. They rushed my claim through to avoid any additional damages I might have discovered. In fact, they wanted a total damage estimate in a week, including bids from potential contractors. I got that extended to a few weeks, but later found that I had missed some of the damages to my home. Filing a new claim on those would have triggered another deductible, so why bother? To add insult to injury, I pleaded with them for years to lower the liability-only coverage on my 20-year-old truck, to which they said it just couldn't be done. Imagine my surprise when a rival insurance company got me the same policy for $200 A MONTH LESS than I was paying! My yearly premium with USAA for a 20-year-old truck was only $1,000 less, annually, than my HOMEOWNERS COVERAGE. (No tickets, no accidents, minimum coverage.) To make matters worse, you no longer can get a human on the phone in less than 30 minutes of voice mail hell. I guess the company is spending all our hard-earned money on those folksy ads that stand on their former sterling reputation. My most recent encounter, to make a long story short, involved a neighbor with a huge, dangerous tree that should have been taken down four years ago, when it shed giant limbs on my fence and property. I was told then to document the incident with Code Enforcement, USAA and on paper, so if the tree created future havoc the neighbors would be responsible for the damages. It came down and took out my entire fence and USAA now tells me, I will have to pay out-of-pocket to replace it. If I'm lucky, but probably not, they say they might be able to get the money returned via subrogation. As a senior citizen, I'm not wasting my energy on that project. I'm also not sure the competitors are all that great either, but they aren't as money-grubbing as USAA has become. Sadly, I will be departing the company ASAP.

    Horrible company that placates you with "Thank you for your service". Price increase on Home Owners…read moreInsurance 350% over 4 years. Mysterious responses about "under writing". Not explainable to the changes. Issued agreed upon changes, then changed the rates after the fact. (I'm sure after underwriting of course, which was a thinly disguised net retention play). Previously bundled everything. Took me about 20 hours but shopped and moved to a top tier competitor and saved $1500 a month. USAA is full of 'false flag waiving' doublespeak while they think you're too stupid to know that they're picking your pocket. Some people were nice but unable to discuss any of the changes. The folks that were escalated to on their retention team, are petty and self serving. Now you know. If you stay and have an issue, that's on you. Not a single person would own the behavior of USAA. ("Wasn't me" - Shaggy would be proud) That tells you something.

    Scott Porter, CPA - accountants - Updated September 2026

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