I was personally impressed with Tom's professionalism. He…read moreaddressed all our questions and provided a system to meet our needs. Installation was done on the date we scheduled. Installation was quick and clean when they left. Installation was completed professionally. (Note I am not easy to please) Tom explained the system and addressed everything before they left. Honest and fair to deal with. The price he quoted is what we paid. No add on or extras. We did purchase a furnace and air conditioning units. Very happy,so much so we purchased a second additional complete system from them. Eric Loeb

We were extremely pleased with Tom Giardina and his company, American Heating and Cooling in…read moreGravois Mills, MO. We moved into our home at the Lake of the Ozarks two years ago. We knew, at that time, that our Heating and Cooling system was 17 years old and would need to be replaced even though the home inspector and the company maintaining it assured us that it was good for years. We started having trouble with it and looked for a Trane Dealer in this area. Because of Tom's and Trane's reputations, we chose American Heating and Cooling. Tom was extremely helpful in guiding us to a heat pump, air handler and smart thermostat, as well as, a filtration system with UV light that would fit our home and be extremely efficient but, at the same time, was not overkill and overpriced. Between the time we ordered the system and its delivery from the factory in the United States, we started having more trouble with our old system. Tom came out the day we called him, fixed the system and kept us cool in the extreme heat we were having at the time. Tom and his crew did an excellent job installing the new system. They were timely, efficient and very considerate of us and our home. During the install they had to tie into our old duct work. In the process Tom discovered some things that were done incorrectly in the original build of the house which he fixed. Tom and American Heating and cooling are highly recommended. Please visit them at: https://www.allamericanheat2cool.com/ and call at 573-374-6046. American Heating and Cooling service the Lake of the Ozarks area including: Gravois Mills, Lake of Ozark, Osage Beach, Lauri, Linn Creek, Camdenton and many more. * Heating and Air Conditioning Roger and Diane Smith

Do not trust this business! Ted Janes is a scammer and a liar. They did work on my vacation home,…read moretook my money and didn't fix anything. I had to get another company to come out to repair the repair. When I asked for a refund, they ghosted me.

We had a very highly regarded and recommended competitor to this company come out and troubleshoot…read moreour hvac system. It took several days to get an appointment for a tech and cost $90. We weee told we would have an estimate next day, a week later I called to check on it, and in the end we never received any further contact! I called Always Kool and Ethan came out that same day (Friday). By Monday afternoon I had an estimate. Ethan and his business partner went out of their way to get the installation done as soon as possible and my wife and I couldn't be more pleased with Ethan or our new system. I will continue to use and recommend Always Kool for any hvac needs.

Han's at Creative Vision did a superb job for me installing a new water heater on a 3rd floor condo…read moreat the lake. Honest, reliable and reasonable rates.

Best plumber ever! Reasonable, efficient, and a gentleman. Had to replace a toilet that had been…read moreinstalled incorrectly. Spent way more time than he planned (had to leave to purchase additional parts) and wouldn't charge me extra. (I did pay extra, because I am a good customer to whomever I hire.) Advised me on another issue in my laundry room, which, when implemented by me, kept me from finding a flood in the mornings. Thank you, Hans!

4/2026 Just had Tom's service our air conditioning unit before the upcoming summer heat wave hits…read more Alec did an amazing job explaining how our heat pump works and answering a plethora of questions, as we've never had a heat pump before. Alec was very knowledgeable about our unit and we appreciate his patience. Highly recommend using Tom's and ask for Alec for great customer service. This recommendation was not solicited, and I'm not one to normally leave reviews. However I could not pass up the chance to leave KUDOS to Alec!!!!!

Terrible customer service! High prices and techs do not return calls! Been waiting for a part for 4…read moredays and I had to keep calling and they can't even track the shipment from their office!

Shelley was excellent in handling the quote and ensuring the right size was fitted. The…read moreinstallation was carried out by Devon and Luke, who did a fantastic job and provided thorough explanations throughout the process.

I highly recommend Comfort Care Heating and Air Conditioning. The dryer ducts in my condo, I…read morelearned, were 50 years old, clogged with lint and disintegrating. When I called Comfort Care, they sent a technician out the same day. After recommending a drywall specialist to cut openings in my laundry room, Comfort Care returned promptly to install rigid dryer ducts. Can't thank them enough for prompt professional service at a reasonable cost ($300).

A neighbor recommended Sundown Home Solutions. We had a subpar experience with Laclede Plumbing…read more We've had Sundown out twice for different projects. They're incredible. No quick fixes that break in a year, very professional, on time, they clean up & do it right.

Our furnace went out yesterday and they had a technician out pretty quick for being 9:30 at night…read more Blake showed up, located the problem. Turns out the installer from another company didn't do the wiring right. He had our heat back on and was very helpful and honest. He got a new part ordered for our heat pump and answered all our questions. The price for the late night service call was reasonable and so worth it to keep our kids warm on such a cold night. They saved our Christmas! I would recommend this company to anybody needing HVAC help.

Called about water heater problem at our condo in Osage Beach, Mo. They said it was probably the…read moreheating element. When they came didn't even bring an element and had to go get it. Didn't have items they needed to do the job. Had to use something I had. They were gone longer than it took to the job. Said they wouldn't charge for time away but they did. Found out later most companies replace both thermostat and heating element when doing this type of work. They only did the element. Had to clean up area around the heater after they left. Not very professional. $200 later learned my lesson.

Came home from church on Sunday afternoon and basement had water and utility room. I called at…read moreleast 15 companies most didn't answer in the few that did refuse to work on Sunday. Then I found Dave he came right out within an hour and found the problem. I have used him multiple times since and just needed him today on Memorial weekend again on a Sunday so what compelled to write the review excellent service excellent pricing and very prompt couldn't be happier

I am happy to have called this business to repair my heating unit. They are prompt, reliable, with…read morereasonable rates. Very nice owner Bob and his employees.