Super great, honest people! Very kind and friendly and super professional. I had to get a last…read moreminute appointment and they were very open and honest with me and talked me through all the thoughts they had.

My original review (not on Yelp) was extremely positive and favorable. My opinion of the level of…read morecompetence and expertise of Dr. Cantwell and assistants has not changed. This follow up review is being written after receiving the bill for the work that was performed. During my initial visit when x-rays were taken and future procedures were discussed, the lady that spoke to me about the billing said that she had determined that my insurance would cover all of the dental work to be done and that "good news", I wouldn't have to spend a dime out of my pocket. After receiving a bill for $650.00 I called the dental office and that's when the back pedaling started. I was not told about the possibility of charges that might not be covered but that I was responsible for investigating the coverage (valid point if I hadn't been told that my coverage had already been investigated) and that I should have read some policies that are on their wall somewhere. In conclusion, if subsequent charges are of no concern to you after billing discussions, then by all means visit Copper Ridge. If you are like me and don't like surprise bills after being assured that you will have no money due at the end of services, then Caveat Emptor.

not a good dentist, front desk isn't helpful either. i was told I only had to pay one price and…read moreended up paying $300 more than the original plan. When I called to get it situated they just kept telling me I'd get a call back. only way to get ahold of them is in person ‍

So many concerns, one, they don't list their cancellation fees for appointments or services online,…read morethis is a huuuge red flag. They will say you have to have an appointment or be seen first to be told cancellation specifics. Two, they will try and quote you different reasons for charging you different prices and three, their prices for services will change based on if you call over the phone or if you're in office. ASK ALL the questions you have because they will leave out details until you've specifically asked. So disappointed.

Less than impressed with this office. Had three older kids go in for check up and cleanings. All…read morewere told they had cavities. Got a second opinion as our kids take good care of their dental hygiene. Only one kid, really needs fillings. Had Holt Dental do the work and they over charged by three hundred dollars. After I got the insurance payment information, I called their office and was told they charge separately if you want to be numb for any dental work. I hated to tell their office help, when you contract with an insurance company you don't get to bill or charge for such nonsense. Lidocaine is part of the services of dental work (at least in decent and honest offices it is). After some resistance, they did agree to refund the over charged amount, but I was warned next time they will charge for the Lidocaine. This is pathetic, please don't go to this office, they are happy to diagnose issues that aren't honest and their business practices are the exact definition of fraud.

What kind of doctor could tell a patent calling in emergency pain…read moreTo come in for a cleaning and then may be able to help him????? Because otherwise they are booked. This one is officially Dr. Bad Have you forgotten what does Hippocrates oath means??????

Dr. Chappell did an amazing job! He strikes the perfect balance between professionalism and a warm,…read morepersonal touch. His was very helpful, always ready to answer questions with honesty and transparency. The care I received at Jordan Landing Dental was exceptional. I've never been a fan of going to the dentist, but this experience has completely changed my perspective!

Terrible place, don't use this dental office for anything. They charge an incredible amount of…read moremoney for services that later other doctors have to fix, office manager extremely rude. The worse clinic I ever been.

Jordan Valley Dental would be a dentist. I would never recommend my family or friends. I had…read morefeelings done that fell out within a couple days. I still paid for them. I told them about the feelings falling out he didn't want to fix them Unless I paid again. I had brand new parcels for me done after wearing them for 2 days they broke,he sent them back in. I got them back the same thing within one day of wearing them. This is the worst dentist to go to they only care about money and not there patience I have never had such a bad experience at a dentist. This would be the number one worst dentist.

Fantastic service! Dr Colton is absolutely the best and most experienced dentist in the state…read more Office staff and very professional and don't keep you waiting.

I had such an amazing experience here. After dealing with ongoing pain from a previous dentist's…read morework, I was repeatedly told "it will settle" and kept being asked to come back at a later date without any real solution. It was incredibly frustrating. This office took me seriously right away. They listened to my concerns, identified the issue, and fixed it quickly. The relief was almost immediate, and I am finally starting to feel norma again after over a month of migraines. On top of that, everyone in the office was so nice and welcoming--it made the whole experience even better. I'm so grateful I found them and would highly recommend them to anyone, especially if you feel like you haven't been heard elsewhere.

Just moved to UT like 3years ago, had no idea of a Dentist to go too out here. I work for…read moreSouthwest Airlines and I mentioned about needing to go see a dentist for my tooth that was in pain, one of my cohearts mentioned Jordan Landing Smiles. I live in Downtown SLC so this drive is kind of out the way for me, BUT honestly I can say Dr. Powell was one of the best. Very professional, very efficient. Makes you feel comfy when your getting the procedure done. His dental assistants are also very nice as well.

So they have this upgrade you can purchase for the numbing agent. It's supposed to be much more…read moreeffective than traditional numbing agent. I would suggest going with the upgrade. I purchased it, and I only needed one shot and got numbed up much faster than any other time I've been to the dentist. It saved me probably 15 minutes. I would highly recommend.

If I could give negative stars, I would. They nickle and dime you to death. Be wary of this place…read more You could end up with charges that should be included with the primary procedure. Standard numbing shots (local anesthesia like Lidocaine or Articaine) are universally included in the cost of your dental procedure (such as fillings, extractions, or root canals) and do not incur a separate, additional fee. This place will charge you for this!!! I would recommend you run far way from this place. We are canceling all future appointments. Beware!!!!

Dr. Allan is amazing! He really cares about is patients. Staff is really friendly and helpful…read more Couldn't recommend him more highly

I've been coming to Jackson Allan since 2004! He is such an…read moreamazing dentist. I was scared of the dentist when I was younger and he always made it feel so comfortable. He would let me squeeze his hand if anything hurt & he would stop. Which was much appreciated, coming from a scared little kid at the dentist. The office is clean, well-kept, affordable. His hygienists are top of the line, kind people. I don't hate going to the dentist when I come to Jackson's office. Jodi, the receptionist, is one of the coolest people. I will always drive to West Jordan for this dentist! Thanks for the great experience over 20 years!

Don't come here! They surprise bill and it isn't cheap! Consultation are not always covered in…read moreinsurance you need to check your plan. They will not tell you this and they will charge for it. Let me give my honest review first I made an appointment and was told we were in network with my insurance and I called my insurance to be sure and they were not in network. So I informed the office staff who contacted AETNA who said they didn't have the correct forms and this provider was removed from there preferred list. Well I waited til all the paperwork was done and then I made my daughter's appointment. I asked up front what my total cost would be cause this place requires you pay up front and they charge a fee if you miss payment or it's late. So at her appointment I paid for everything up front and we were done, I paid for everything! Then the doctor office sends me a bill for $398 and said my insurance wouldn't cover the whole thing. So I asked for what code was not covered and even asked the manager call me so I can take the info to my insurance and see what went wrong. Well the manager never called me and when I would call she wasn't in office. Well today I get another bill and the amount is now $405.68 when I called to pay today I informed the gal how shady this is and I will leave a review outlining how horrible and shady the billing is and it isn't right! You work hard to pay for things then they slap you with a fat bill and no one wants to explain it and instead of taking my card so I can pay she put me on hold for 10 min. I hung up and called back and then they took my card. They make you sign a contract prior to having anything done and they charge you when it isn't paid. Keep in mind I paid for everything up front and they had all the prior authorization done so I knew what my final bill was going to be. DO NOT COME HERE IF YOU HAVE AETNA! I took my son here for the same procedure four years ago and the price tripled. You should always be honest in your dealings. Also if there was a mistake made they could have called me and said hey we messed up! I should have know they would screw up the billing since they couldn't file the paperwork to stay enrolled with Aetna.

I had an appointment today at 1:30PM with Dr. Scott Urban. I arrived early at 1:15PM and filled out…read morepaperwork. By 2:00PM, I had still not been seen. I went up to the front counter and asked how long the wait was, and they said that they had 3 emergencies walk in and that they needed to be helped first, but that I should be seated in a room within 5 minutes but that the doctor probably wouldn't be able to see me for another 30 minutes! I asked if I could be seen sooner, and they asked if I needed to pick my kids up from school or something, and I said no, but that I am on my lunch break from work and was hoping to be out by 2:30PM at the latest. They said they'll just cut my time short with the doctor then, by giving me 20 minutes instead of the usual 30-35. I stood there, and they said they'd let him know to see me next. I was taken to the back room and continued to wait. At 2:30PM, the doctor finally walks in and said "so you're here for jaw surgery?" and it caught me off guard (I was there for TMJ related jaw pain), and I said no, and he said "well they gave you the wrong paperwork, you'll have to fill out the correct TMJ paperwork before I can see you". The girl brought in the correct paperwork, and I asked if I'll be able to see him as soon as I'm done, she said I should be able to. I finished and gave the paperwork to them. Another 30 mins goes by, and I was ready to walk out, as I kept hearing new patients go into the rooms next to me and he saw them right away. At 3:00PM, I got up, opened the door, and started walking out to leave. The doctor sees me in the hall and he said "I'll be with you soon". I said "I've already been here for almost 2 hours!". He stopped what he was doing and came in my room. He very quickly looked over the paperwork and said that there really wasn't much he could do and that he only does jaw surgery (I was referred to this doctor because he's listed as specializing in TMJD). I was out and in my car by 3:11PM. Complete waste of time and money. There was another review similar to this on Google Reviews, I just wish I would have followed that person's advice and not gone, as I had the same experience.