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    Scott Urban, DMD, MD

    3.3 (7 reviews)
    Open 7:00 am - 4:30 pm

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    4 months ago

    Very professional and they provide high quality care! They are very clear from the first appointment on what to expect.

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    1 year ago

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    6 years ago

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    7 years ago

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    Copper Ridge Dental - Dentist West Jordan

    Copper Ridge Dental

    4.3(12 reviews)
    0.4 mi

    Super great, honest people! Very kind and friendly and super professional. I had to get a last…read moreminute appointment and they were very open and honest with me and talked me through all the thoughts they had.

    My original review (not on Yelp) was extremely positive and favorable. My opinion of the level of…read morecompetence and expertise of Dr. Cantwell and assistants has not changed. This follow up review is being written after receiving the bill for the work that was performed. During my initial visit when x-rays were taken and future procedures were discussed, the lady that spoke to me about the billing said that she had determined that my insurance would cover all of the dental work to be done and that "good news", I wouldn't have to spend a dime out of my pocket. After receiving a bill for $650.00 I called the dental office and that's when the back pedaling started. I was not told about the possibility of charges that might not be covered but that I was responsible for investigating the coverage (valid point if I hadn't been told that my coverage had already been investigated) and that I should have read some policies that are on their wall somewhere. In conclusion, if subsequent charges are of no concern to you after billing discussions, then by all means visit Copper Ridge. If you are like me and don't like surprise bills after being assured that you will have no money due at the end of services, then Caveat Emptor.

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    Copper Ridge Dental - Copper Ridge Dental -West Jordan

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    Utah Facial Surgical Arts

    Utah Facial Surgical Arts

    3.0(4 reviews)
    0.0 mi

    Don't come here! They surprise bill and it isn't cheap! Consultation are not always covered in…read moreinsurance you need to check your plan. They will not tell you this and they will charge for it. Let me give my honest review first I made an appointment and was told we were in network with my insurance and I called my insurance to be sure and they were not in network. So I informed the office staff who contacted AETNA who said they didn't have the correct forms and this provider was removed from there preferred list. Well I waited til all the paperwork was done and then I made my daughter's appointment. I asked up front what my total cost would be cause this place requires you pay up front and they charge a fee if you miss payment or it's late. So at her appointment I paid for everything up front and we were done, I paid for everything! Then the doctor office sends me a bill for $398 and said my insurance wouldn't cover the whole thing. So I asked for what code was not covered and even asked the manager call me so I can take the info to my insurance and see what went wrong. Well the manager never called me and when I would call she wasn't in office. Well today I get another bill and the amount is now $405.68 when I called to pay today I informed the gal how shady this is and I will leave a review outlining how horrible and shady the billing is and it isn't right! You work hard to pay for things then they slap you with a fat bill and no one wants to explain it and instead of taking my card so I can pay she put me on hold for 10 min. I hung up and called back and then they took my card. They make you sign a contract prior to having anything done and they charge you when it isn't paid. Keep in mind I paid for everything up front and they had all the prior authorization done so I knew what my final bill was going to be. DO NOT COME HERE IF YOU HAVE AETNA! I took my son here for the same procedure four years ago and the price tripled. You should always be honest in your dealings. Also if there was a mistake made they could have called me and said hey we messed up! I should have know they would screw up the billing since they couldn't file the paperwork to stay enrolled with Aetna.

    I had an appointment today at 1:30PM with Dr. Scott Urban. I arrived early at 1:15PM and filled out…read morepaperwork. By 2:00PM, I had still not been seen. I went up to the front counter and asked how long the wait was, and they said that they had 3 emergencies walk in and that they needed to be helped first, but that I should be seated in a room within 5 minutes but that the doctor probably wouldn't be able to see me for another 30 minutes! I asked if I could be seen sooner, and they asked if I needed to pick my kids up from school or something, and I said no, but that I am on my lunch break from work and was hoping to be out by 2:30PM at the latest. They said they'll just cut my time short with the doctor then, by giving me 20 minutes instead of the usual 30-35. I stood there, and they said they'd let him know to see me next. I was taken to the back room and continued to wait. At 2:30PM, the doctor finally walks in and said "so you're here for jaw surgery?" and it caught me off guard (I was there for TMJ related jaw pain), and I said no, and he said "well they gave you the wrong paperwork, you'll have to fill out the correct TMJ paperwork before I can see you". The girl brought in the correct paperwork, and I asked if I'll be able to see him as soon as I'm done, she said I should be able to. I finished and gave the paperwork to them. Another 30 mins goes by, and I was ready to walk out, as I kept hearing new patients go into the rooms next to me and he saw them right away. At 3:00PM, I got up, opened the door, and started walking out to leave. The doctor sees me in the hall and he said "I'll be with you soon". I said "I've already been here for almost 2 hours!". He stopped what he was doing and came in my room. He very quickly looked over the paperwork and said that there really wasn't much he could do and that he only does jaw surgery (I was referred to this doctor because he's listed as specializing in TMJD). I was out and in my car by 3:11PM. Complete waste of time and money. There was another review similar to this on Google Reviews, I just wish I would have followed that person's advice and not gone, as I had the same experience.

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    Scott Urban, DMD, MD - oralsurgeons - Updated June 2026

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