Just a little background - I had been going to a family chiropractor in Mechanicsville for 10+ years and decided to establish care in Charlottesville after attending college and grad school here. I chose SW because I had a sports medicine background and knew that he had treated a lot of UVA athletes throughout his career. Honestly, Dr. Wagner himself did not give me a good first impression. I emphasized my two degrees in Kinesiology, assuming that I would not be spoken down to, but his overall tone was passively arrogant and abrasive in the majority of interactions I had with him. On most of the days that I have been seen by Dr. W rather than another chiropractor, I have not felt that my visits have been worth the cost in a relative sense, as he seems to only spend 90 seconds in the exam room with me, and his adjustment techniques are quite rough, even for someone who has had chiropractic for most of her life. Dr. Sterling on the other hand, is wonderful. He is polite, patient, and seems to place a great deal of focus on patient-provider relationships and comfort level of the patient, and when he is in the exam room, I generally feel like I am his only patient in that moment (which is how it should be), not on a conveyor belt of other patients waiting. Please note, I am a young adult who receives chiropractic for health maintenance and overall wellness, in addition to optimizing my biomechanics for long-distance running, so for someone who is fighting off an injury or has another clinically significant motive for receiving care, the content of this review might not be relevant, as fulfillment in one's experience may be more based on outcomes of range-of-motion and mobility in those cases. Also, I acknowledge that my care requires less time and intensity of efforts on the provider's end, and that I should not necessarily be prioritized in receiving their attention. I do intend to keep coming to this practice for chiropractic care, but with the expectation that I can be seen by the specific provider I request who meets my needs/preferences the most. read more

you will surprise about the negative Report you will get and I saw my report he reported I can lift over 100 pounds I had 4 surgeries two Fusion,one shoulder Roteter cuff and Descompress low back surgery please be careful don't trust this Doctor read more

This practice is an insurance scam. All I wanted & needed was a basic adjustment. After X-ray, ultrasound, and consult where I was told a neck & knee brace would be recommended, to which I said no thanks. I returned for next apt which they had put a week later, requested I return in 6 hours which I did. Upon my arrival they wanted to fit me for "said braces", and 50 min of physical therapy (that I never knew I needed or was told about), only to stand in a line 3-4 people deep still waiting for a chiropractor. It's an assembly line and meat market sham. Be ware, they will do as much as insurance will cover or what your wallet will allow. read more

worse doctor ever , you better Recorded the report, He's not professional at all doing the report he go against you and do a report is not even close to the true , he reported I can lift over 150 pounds I had 4 surgeries two Fusion if I can lift that amount of pounds I be working my Advise no trust this guy read more

Friendly staff. Very efficient. Lots of movement of people done well. Parking can be a bit challenging. Good approach to physical wellness. Variety of options for treatment. Helping to overcome years of poor posture and repetitive work movements. Expect a variety of personal to work on you. read more

This place does not care about their employees or patients. If I could give zero stars I would. Patients are pushed through like cattle and the employees seem bled dry by their "management". They staff is never the same, their employees talk about other patients loudly at the front desk and often are working sick! They seem to pride themselves on "Responsible Pain Management" but all they want is your money. They talk you into opening "Care Credit" accounts and then max that account saying "you have $XXXX credit still to use". And don't ask for a refund, you will never see that. Even after they say they will send it to you, they don't. read more

I came to Scott Wagner Chiropractic because I was having continuous migraines that were negatively impacting my life both at work and at home. I firmly believe I can credit the exercises and adjustments from SWC as the reason I've been migraine free for the last three and a half months. read more

Scott Wagner Integrated Medicine - Front Lobby - Chiropractors Near Me - Charlottesville, Virginia

I am on my 9th visit at Scott Wagner because of an old military injury - I have a torn ligament and partial fractured tendon due to Strenuous jogging and hiking which also lead to arthritis in my left ankle. I can see great improvement in my condition. the staff and doctors are super friendly and attentive to my needs. Thank you Sott Wagner and the entire staff. Gary Johnson read more

This place seems to be pushing the latest and greatest which may appeal to the desperate who are in such pain they'll try anything. But please beware.They offer injections ranging from vitamins to stem cells in an unsterile environment which concerned me. I did not see any sanitation gel in any of the rooms I was in but a few clients wore masks. I went to 3 scheduled appointments, waiting 45 minutes each time. The first visit was an evaluation, the second a disguised sales pitch, 2 hours long, and the third visit I began my program.The 10 week plan they came up with was unreasonable for my lifestyle: 3x a week with trigger point injections every time (12 at one time!) followed by Chiro therapy every time, then exercises. All this in an hour, they said, but I never got out of there under 2.5 hours. I was shocked as I observed on two visits that no-one wiped down the mats or exercise equipment behind each client. I asked and they said they do the best they can with their busy schedule. The gym was like a scene from MASH, timed chaos, with some innovative equipment that reminded me of old carnival rides (remember, the Hammer?). There were Chiro adjusting tables there as well. With so many distractions, I preferred to have my adjustments in a private room as I did not want the doctor to make any mistakes. The adjustments were very aggressive, FYI. After the first injections of 12 trigger points (on my second visit), I told them 'no more' so they left me in a room alone and sent in someone to try to break me down for 15 minutes. Big turn-off. They were adamant I come 3x a week, not the 2x that could fit my schedule I never got the same chiropractor or NP twice. The staff is very smiley, but the phony kind. They insist on escorting you everywhere, even to the bathroom. The vibe is cultish like a time-share lock-down, not like a professional medical clinic. And my pain got worse with all of these aggressive treatments. I couldn't bear to go back read more

Updating this given my diagnosis, Dr Wagner shouldn't be advertising "sports medicine" after my experience. I went to the UVA Runner's clinic and was diagnosed with a stress fracture after an x-ray. They suspected right away what I was experiencing, with an ankle x-ray to confirm. Dr. Wagner's x-rayed my spine, and hardly looked at my calf, signing me up for a program of spine correction. Am very disappointed, and it's fairly irresponsible for Dr. Wagner's office to advertise themselves as "Sports Medicine" if they really are focused on chiropracty ======= Everyone was very nice and courteous. I was impressed by how 'systematized' the process was. But I also felt a bit uneasy, like I was trapped in the 'Chiropractic factory'. The trains mostly run on time, but it feels a bit impersonal and like you can't escape. The good part of this is I'm not left waiting in one spot for too long before I transition to something else, which is good. But the overall experience was 2 hours, which really ate up a good chunk of the day. I would suggest giving patients more of a map of all the stops along the way they'll have that day so they can anticipate their progress through things. And checking in with them more to see if they're comfortable moving forward, explicitly ask them if they want to continue with what's next, don't just assume. The 'factory' nature means they seem to always be willing to accept an appointment, and it's not too catastrophic for everyone. Every waiting room seat was taken on my first appointment (15-20 minutes). But I was nervous coming in the door, alarm bells were going off that I was going to be sold a timeshare, or I was going to be there forever. On the medical front, they seem perfectly capable. And they have a lot of fancy equipment to help out. I appreciate how they seem to have a 'proven process'. I was glad they identified a problem in my spine, though unrelated to the one I came in for. Certainly I'm grateful for identifying that and trying to put in place a program to adjust it. However, it's a different problem than what I came in for, and seemed to sort of be them fishing for business a bit. One thing that put me off most was there was always a focus to get to sign up for the next thing, a long chiropractic program, multiple times a week. It's not feasible to come in 1-2 hrs 2 or 3 times a week. This certainly seems like a volume business, and I can see how people can begin to feel like there's 'pushy sales tactics' Another thing was I did not feel there was a lot of explanation for why certain things were being done, or checking with me to see how comfortable I was proceeding. It was assumed I would do the next step along the process. I felt somewhat trapped on the factory conveyor belt, eager to get spit out the other side... read more

You should definitely go here if you want to be treated like a number, and not a human. They're unwilling to compromise on different financial situations, don't give at home exercise recommendations, and try to sell you incredibly expensive treatments that they claim you need. Every encounter with a staff member seemed totally scripted and fake. Don't waste your time read more

I started seeing Wagner following a bad car accident. I chose him, because of his reputation. He was horrible to work with.. Insensitive to pain - especially due to his rough adjustment techniques, he was arrogant, refused to listen, constantly talked over me when I tried to explain anything to him, etc... I finally started seeing Dr. Sisek, but for some reason I had to see Scott, that day. I had mentioned to him (being a sports medicine doctor,) that I had twisted and collapsed on my knee and it really hurt. He LITERALLY didn't look up from his paper and dismissively waived his hand and said "Just ice it." I was so disgusted that when I was checking out, I asked to speak with the office manager and they had qme talk to Rikki. I explained my feelings and everything to that point and concluded with "And if you really want to make me happy, you can tell Dr. Wagner to go 'eff' himself." (Lol, not the smartest thing in hindsight, but I was so fed up with him and the knee thing was the straw that broke the camel's back). I was later notified Wagner had (maliciously) cleared me from injuries from the wreck. My sacrum was so bad, he'd said that's why he hadn't really started working on it (???) And now I'm Cleared? Dr. Sisek said it was so painful and tricky to adjust because it was rotated AND twisted. I wasn't even down to being able to see him 1X a week.. And I'm CLEARED? She then said Wagner thought I wasn't doing my exercises. I wasn't not doing my exercises - I was OVER doing my exercises, because of misinformation Ben gave me. I asked if I could do 1 rep of 30 instead of 3 reps of ten and he said "yes." Also, keep in mind, these weren't slow, gentle exercises... I had four weight plates for resistance. My muscles burned at the end. I thought it was good... That's how I'm used to exercising. But I wasn't sure. He said it was fine. Two other doctors said it wasn't. I had three of his $20 ice packs cause I lived on them all day long and had to switch them out, I was in so much pain.. Had the band, had the ball.. I was doing my exercises. Went to see another chiropractor who has NASA imaging technology, and she didn't even feel qualified to treat me. Oh, the knee? Thank God I went to a REAL doctor... I ended up in a $700+ knee brace because of a torn LCL, courtesy UVA Orthapaedics. He compromised my case, I was never able to get the treatment I needed, and I'm still in pain. #Thanksscott Edit: 1.2.19 After my review the staff felt imputnged to call my *mother* (I'm 41) and threaten that they were calling an attorney, if I didn't pull my FB and Google reviews. After assuring her not to worry and everything was factual, I attempted to reach out to the office. Mainly, to tell them not to harass my mother. After being on hold, the office manager promptly hung up on me. I called back. Kristen hung up on me as soon as I said my name. Both calls were recorded. I'll be reporting this behavior. I also told mom to give them my number, but, to instruct them no one from that office is to call me, and it's STRICLY for the "attorney's" use. If telling the truth in a review makes you feel like you have to call an attorney - you're DEFINTELY doing something wrong. Edit: third hang up, by Rikki. Was trying to give her my number to give to the "attorney." (Also recorded). read more

Listen guys, I don't usually leave bad reviews so you can take this as honest. These guys are not nice, they don't want to work with you. The front desk ladies are honestly really pushy and I can tell their boss is running them ragged based on how desperate the girls were to get me a second appointment. I saw a grumpy, rather rude doctor who couldn't be bothered to look up from the sheet and listen to what issues I was having. Also and I am quoting almost exactly here "Theres nothing we can really do to improve your back, I can adjust it but your knee is something we can do" he was not open for discussion about my treatment plan, it seemed like he wanted to get me out of there as fast as possible. I just honestly wouldn't go here again and suggest you don't either. Side note: the xray tech was awesome and kind that was a cool experience To the office Please consider: Your patients are people, not a cheeseburger you're trying to push down the line as fast as possible I also heard a rumor that you guys try to charge people 50$ for their medical records- THAT IS ILLEGAL. Please reevaluate the way you guys do business. read more

This office had my dad pay $11,000.00 out of pocket...and that is after both of his insurance companies were billed! Had him coming in 3 days a week for months....then to find out he needed a hip replacement. This is sick to take advantage of the elderly like this...I don't know how they sleep at night! Thankfully with his insurance he paid very little for the surgery...wish we had never heard of Dr. Wagner. I have heard many people that were charged this much out of pocket as well. Be very careful of the pressure to spend a lot of money for injections etc. Plus each visit has separate bills...one for the chiropractor and one for additional services! read more

Very impressed with Scott & his team! I made an appointment for my boyfriend and Scott had same day availability... I couldn't believe it! The office is wonderfully decorated and you feel at ease soon as you walk in. Highly recommend! read more

Scott Wagner Integrated Medicine - Physical therapy area - Chiropractors Near Me - Charlottesville, Virginia

The worst chiropractor. Horrific. He routinely doesn't wear a mask in the height of Covid. I am immunocompromised and he came into my appointment without a mask. He only put one on after I asked him to. After confronting him about his superspreader-choices he said that he doesn't wear them around his staff or in his practice because he has antibodies that protect him.... Either he knows nothing about Covid or he just doesn't care. Either way, he is endangering the lives of hundreds of patients, his staff, and all the people they interact with. Dr. Wagner attempted to severely gaslight me when I confronted him about not wearing a mask, touting his medical degree, and apparent year of no Covid cases. He apparently doesn't care that he could still infect people, costing them their lives. read more

I started coming to this practice due to trauma on an old back injury. I've already seen improvement in less than 10 visits. Since then my re-occurring knee issue Flared up and they've taken on therapy for that as well as a now fractured left foot. The careful attention and positive attitude of the staff goes a long way. They may be busy at certain hours but you can flexible due the PT portion of your therapy while waiting for the chiropractor. I love the combination after years of both separately. In addition everyone working here has such a positive attitude- it's easy to see they love working here and that speaks volumes. And who doesn't love nitrogen coffee read more

I started seeing Scott Wagner Intergrated medicine because of back pain and migraines. They found that my knee that I've had 4 knee surgeries on it is starting to become a problem again. I have been feeling so much better since I started coming here. Thank you to everyone at this office. You guys are so amazing and a great team. read more

I went in for lower back pain on my right side. I left 3 month later with neck pain, numbness in arm, worse back pain and in a larger area, and a wallet $1,000 lighter (I dig get to save $50 by prepaying up front though and get a free ice pack!) I saw the doctor the most during the initial sell phase, of my hour long appointments I would see the doctor for at most 5 minutes. Don't go here expecting anything close to the full body adjustment you see on Youtube. Every time I mentioned more and more stuff hurting I was always adjusted the same way told give us time and it will get better. read more

This place is awesome! I'm so glad I found a great chiropractor in Charlottesville. Super friendly staff and state of the art facility. I love that I'm given exercises and stretches that I can do at home. Thank you!!! read more

I'm sure all the staff is capable & competent, and very nice, but if you don't like a factory atmosphere or feeling herded through mazes with people reading a script and checking off a box while rushing to meet a quota, I would recommend trying another office. If I had to choose one word description, it would be: factory. They forgot one very important aspect in this business venture - patient experience & satisfaction. read more

I am a retired nurse. I have experienced chronic pain for years. After several treatments such as narcotics, cortisone injections, and physical therapy for years with minimal outcomes, I decided to try integrative medicine. On my first visit, my husband and I were put in a room with Dr.Wagner, Dr.C, and other staff members. There was a lengthy discussion about what treatments would benefit my medical situation. It was obvious that Dr. Wagner had some negative opinions about treating nurses. After the meeting ended, my husband and I were somewhat confused. I decided to try the treatment anyway. The first day I was encouaged to have the "Cellular" tests. I did understand the reasoning for the tests. I was also given an IV Vitamin C. I never received the Ozone IV Therapy. Well, while checking out and paying the bill, I requested that I receive the Ozone Thrapy at my next appoimtment. Kirsten, at the front desk scheduled me for the next day. She reassured me that I would get my Ozone that day. I actually called the morning before my appointment and was told that I would be able to get the Ozone. Well while waiting for my appointment in the waiting room, Lyndsey, a staff member came out and said that nobody could get Ozone today because there was nobody to adminster it. I was very dissapointed. I was taken back to a room and waited about 15 minutes until Dr. C came in to give my four injections in my lower back. Then I was sent back appaently to have an IV placed in my arm for another Vitamin C treatment. The nurse was extremely busy. She was unable to insert an IV in either arm. Later that day I noticed a very large hematoma on my left arm. Well again, before making my appointment at the front desk, I was reassured that I would be able to get my Ozone on my next appointment. I sent an email to Lyndsey to discuss my concerns about not being able to get any Ozone IV Therapy. This was in December before Christmas. She told me that had a "German"Ozone generator and they had to wait for the parts to get to them. She asured me that the clinic would be available to provide the Ozone afer the first of the year. She said that she would send me an email. Well, I neer received any contact from anyone at the clinic and it is almost Febuary. I sent several emails bit no responce. I did not understand what was going on in the clinic but I know any good business does not treat their customers this way. Also after several attempts to get my cellular tests emailed to me (which I paid $600.00 for) I was totally fed up with this clinic. It was obvious to me that the clinic's prirorities was not the patients but with financial gains. read more

Don't do it. Go somewhere else. My appointment was 3 hours long! And you don't get adjusted! Every chiropractor worth their weight will adjust you that day. And make appointments appropriate for your pain. This is a scheduling scam. They just want to get people through their doors and use their expensive machines. I just needed an average normal adjustment, they wanted full body x rays. Its not normal! And my time is more valuable than theirs. read more

I have to start by saying that all of the "back of house" staff is very friendly and nice, especially Dr. Sisak and the X Ray tech which is why they got 2 stars. However I totally agree with the previous reviews about a factory atmosphere and pushy front desk staff. I went in for my first appointment and had to watch a 5 minute video on "Why I should be there" before seeing anyone - that to me was a first red flag. Then during my first appt they took x rays and gave me heat and electro stimulation after a short visit with the chiropractor to talk to me. I had to come back the next day for him to go over my x rays and actually really start helping me - with how much pain I was in I didn't understand why I had to wait another 24 hours for him to look at the X-rays and do anything....honestly think it was so they could charge for another appointment? I come in for the second appointment, and have to watch ANOTHER video in a private room while I wait to see anyone. He did do a few adjustments and gave me some exercises and was very nice and helpful. The biggest turn off was when I went to check out and they give you a "deal" on your copays if you prepay, trying to get me to pay for 21 appointments ahead of time, and the whole thing was just very impersonal and rehearsed and felt like a scam. How did they know I needed exactly that many appointments (and at very specific schedule) - there was no way for them to know how my body might respond compared to someone else's. WORST PART: When I called to try to delay and/or cancel my follow up appointments so I could go see a spine specialist (referred by my doctor who said I should be careful about adjustments while in the middle of a severe muscle spasm), they were VERY pushy, stating doctors don't like chiropractors and on and on about why I shouldn't delay or cancel, to the point my husband took the phone and lectured them about predatory practices...that was obviously the last of it and I will be seeking another practice for chiropractic care! read more

It wasn't what I expected!!! Very chaotic and noisy. My appointment was at 2:30 pm, but when I went in I had to fill out paperwork which I feel I should have been told to come a little earlier to allow for that. I'm not sure what time I went back to be examined, but it was awhile after I got there. I was told to change into basketball shorts. I was a little worried about the cleanliness of the shorts because they were taken out of a box. (Maybe have people bring their own baseball shorts.). The steps following the exam was not explained very well. I was kind of confused being lead from room to room. In the room that they show you how to do the exercises was chaotic and none of the staff came over to check on me after showing me the exercises. I couldn't understand why I had to pay what I paid with having insurance and twice in the same sitting. Overall, the experience was not what I expected!!! Just not a good experience! -5 stars! Dr. Payton was very gentle and explained everything very well that he did. read more

After just one visit, I started noticing a difference in my back. The morning after, I had mo difficulty getting out of bed and I could climb stairs without pain. Every member of the Wagner Team is a cheerful, positive professional that goes out of their way to make your visit a successful one. Thanks Dr. Wagner and staff!! read more

From my 1st appointment, everyone has been very informative. I have learned so much about my injury and what steps to take to help my body heal! read more

Awful!!! I had a pinched nerve in my neck and a very painful lower back. They sat me on a bed, not a chair, a bed... to hunch over to watch some (marketing for chiropractic care) movie. Sitting upright without a back support was unbearable at the time - a symptom I explained to them which they clearly did not care about. So I agreed to several sessions for an uninsured patient price. Every time I went, I was put on their 'conveyor belt of patients'. I explained to them my lower back issue, and my limitations, and they did nothing. It is as though they are mindlessly programmed to do certain "treatments" regardless of what the patient says. For instance, I said to them, it is very painful for me to lay on my stomach, so they had me lay on my stomach for over 30 minutes (during which time they had obviously forgotten, or perhaps were chatting about their weekend plans). I went for about 4 weeks....after 2 weeks of not going, the pain went away. And, no, their treatment did not just miraculously kick in. In addition, after I stopped going, I called a number of times to request my remaining/unused money back. They have never sent it, nor called me back to discuss it. Unprofessional to say the least, and in serious need to learn how to respect their patients. As I said..AWFUL!!! read more

The only reason that I'm giving it two stars instead of one is because of the rest of the staff. They were incredibly friendly and greeted me by name. I hated my time with Dr. Wagner and only kept going because I had pre-paid. I'm not totally turned off to chiropractic care after this experience, but I'll certainly find one who isn't as rude or unprofessional. read more

Dr. Wagner is AMazing! I have had chronic neck and back problems for a LONG time. I wasn't sure if he would be able to help me or not. I was actually worried going would make it worse. I was wrong! He does a great job and has helped me many times when I can't take the pain anymore. He's a lifesaver. I would highly recommend his services! A+++ They also have a new machine I'm going to try next time that does zero gravity. Looking forward to it! Thanks again Dr. Wagner! read more

Very family friendly! My kids LOVE getting adjusted regularly, keeps them healthy, and the staff here is great with them!

Love this office! Front staff are so friendly. Dr. Evans is the best! Exercise area is always clean and staff will get you up and going fast! read more

Beware of this place. Terribly confrontational!! I posted a review and the response was very passive aggressive, talking about things I never said in person or even mentioned in my review comments. Kristine proceeded to call my phone apparently on two different numbers nine times!! That's nine times so far folks. Again, very confrontational and extremely unprofessional. Such a shame. Obviously steering clear and making sure everyone I know does as well. SMH! I agree with the other review about the potentially unclean gym shorts. Its interesting they thought my review was so horrible compared to the others that they actually injured in the process and they never responded to them either. Hmmmmm read more

i heard racist remarks and i saw a doctor for maybe 5 minutes.. i was there for 2 hours! very disappointed.

When I first got to Scott Wagner in September 2019, I was in bad shape, with chronic neck and back pain. In a few months of intense treatment and therapy they got me where I needed to be, pain free and fixed! I'm committed to staying that way and I have Dr. Evans and the staff here to thank for that! read more

Today was my first time coming here, but my parents have been coming for years and love it. I had met Dr Sterling and Dr Wagner 5 years ago but was too chicken to come in, but finally did it and I'm so glad I did! Ben took me back and he was super funny. We laughed a lot during my consultation. Then Dr Sterling came in and we talked about all my issues, and there's a lot! Jeremy then took me back for X-rays! He is so nice and personable! It was so great! After Dr Sterling went over my xrays with me in detail he adjusted me and was so nice and gentle about it cause I was so nervous. Dr Sterling made sure I understood what was wrong with my spine and how we could fix it together. With my exercises he would give me and his adjustments and how it would help my chronic illnesses. He is so sincere and generally cares about your health! Everyone in the exercise room was so nice! I wish I lived closer so I could go more often. Definitely check them out! read more

Amazing experience! My husband is starting to feel so much better! Friendly staff and I have to say the coffee is a great touch as well

My personal experience with Scott Wagner Chiropractic and Sports Medicine has been fantastic and pain free. I have been to 2 other Chiropractors in Charlottesville and have found Dr. Wagner to be the best! I am totally pain free, mobile and doing activities that I have not been able to do for a very long time. Dr. Wagner makes sure you understand your treatment and exercises. I understand the lifetime benefits!! I have referred many people to this office and they all have the same experience! Best in town read more

For years I suffered from neck pain which led to headaches almost everyday. I would have about 4 migraines a month maybe even more. I contributed the pain to the five car accidents I had been in through the years, I learned to deal with the pain, by masking it with pain relievers. Until my mother who is a patient of Dr.Wagner and has seen how well chiropractic has worked for her, suggested me to come in. Best decision I could of made! I now live pain free, neck pain, headaches and migraines are no longer a problem. I highly recommend Scott Wagner Chiropractic to any and everyone! read more

I'm super impressed on the customer service at SWC. Everyone here is super nice and helpful. Thank you for helping me and my daughter.