Used Upside here for .08 gallon. Then shows did not honor it. So the are not honest!!read more

Came here to grab some snacks on my road trip. This place is way better than if I went to the gas…read morestation across the street. This location has tons of gas pumps, warm food, ample amount of parking too! Staff is friendly. Lines can get pretty long too. Overall good place.

The 1545 Cockrell Hill location has terrible customer service. I went there this morning and I…read moreaccidentally told her the wrong pump. She watched me come in the door from the location where I was and she watched me return to the same door after she took my money for the gas and then I went right back in and she already telling me that someone else had pumped my gas on the other side of the store. And yes, I take accountability that I told her the wrong number to the pump but don't yell at me and lie to me saying someone else pumped my gas already when it was only less than 30 seconds before I returned to the store plus the other customer had NOT pumped their gas yet. Second, the cashier did not even try to go and stop the person from pumping the gas. She just literally yelled at me and told me I would have to go and do it myself because it was nothing they could do about it because it was already pumped by someone else, which was a total lie..,,., The lady hadn't even started pumping her gas yet, but was polite enough to come back in the store and pay for my gas....when I returned in the store, I let the cashier know that this person has not even pump my gas yet but I still got yelled at; cashier telling me that's not my problem It's your fault. SMH; all I can say is times have changed because when I was growing up and getting my first jobs as cashiers, we were told that the customer is always right, especially if it's something that we can fix and it could've easily been fixed by her going out telling that customer not to pump their gas since they had not already started pumping, and she lied and said that they had pumped it already. To top it off, she lied on me quickly, and said that I was being rude and yelling at her when I was NOT. There was other customers in the store telling me to please report the cashier for being rude and disrespectful to their customers regularly because they are always like that at that location, so I hope this reaches the right person..... #Cashiers need to be trained with better customer skills#

The Old lady cashier Was been rude and try to finesse me for my money . Don't recommend going…read morehere took about 10 min just to pump gas .

Nice gas station outside of Dallas just when you get out of the traffic and it starts easing up…read morethis will be a good stop to get a drink with outdoor seating. Plenty of parking spots plenty of gas pumps. Seems to be a good place to sit down and decompress after fighting the horde of cars and the bad drivers.

Within easy access to both the freeway and the parking lot for Joe Willies, this is a perfectly…read moresituated gas station to hit up before heading home from work, or after dinner. It was surprisingly clean inside, and well staffed. Plenty of pumps are available and they have more drink options than you can shake a stick at. The price of gas was in line with nearby competitors as well so there is no need to go shopping around for a better deal.

I'm doing what I can to get to all the Buc-ee's in the Dallas Fort Worth area on this trip and so…read morewe're out here in Royse City for a quick stop. Most of the EV chargers were open this weekday afternoon and that made for a helpful stop. Inside the store, it was pretty quick. I'm very familiar with Buc-ee's and how it works. So it was nothing more than a quick pass to the men's room, a Buc-ee's "ROYSE CITY" fridge magnet and a bag of the caramel-drizzled Beaver Nuggets. Easy and quick. Yes, this location has all the goodies. Fudge. Jerky. Candy. Sodas and Icees and coffee. Kolaches. Sausage. Brisket. Candied nuts. And a third of the store is decor, clothing and more. The only thing Buc-ee's doesn't have is seating. None of them do. So get your brisket sandwich, your large soda, and enjoy it in your car. That's what we did. [Review 409 of 2026 - 718 in Texas - 25592 overall]

This Buc-ee's was by far the worst experience I've ever had at a Buc-ee's. So sad and completely…read moredisappointing!! Our family lovvvvves Buc-ee's. My hubs and I drove an hour and a half just for it tonight! It's sad to see a location that does not even try to care to live up to the wonderful, high standard, highly sought after experience of the Buc-ee's legacy. We wanted to get some chicken and fries and ofc the sliced brisket sandwiches. We just wanted to ask if there were more boxes (of the chicken and fries) or a fresh box in the back or coming out. There was a young white boy and older Latina right there. Just staring at us and then each other- trying to avoid eye contact with us. And looking at each other- like you help them. We even said excuse me, and tried smiling and waving at them to ask for help. My husband even said- it's just a quick question. It'd be much faster and easier if you just help us. Lol I walked to the center and asked another lady. Younger Latina- if there was someone who could help us and she walked over right away to get the same people's attention. Then she pointed to an older white lady who was coming through a door from the back and said she'll help you. As I went to thank her the other, older Latina woman came up to act like she was going to help us. I turned and thanked the younger Latina for her help and said "it's ok I'll wait for her (looking towards the white older woman coming out), because they were trying to avoid helping or even looking at us." Then the older Latina woman walks up to the older white woman and says can you help them please with a look as if we didn't want to be bothered with her. The audacity! I am a Latina myself which is why I'm even writing this review. 1. You can't give horrible service and then try to pretend to help when the boss comes out. 2. You can't play the race card on yourself simply because you don't want to do your job. 3. And with this Latina- you sure can't play the victim when you and your young coworker choose to be unapproachable employees in a high value customer service establishment. Maybe you shouldn't work at Buc-ee's if you don't want to uphold their quality standards for excellent customer service- or in your case the bare minimum to acknowledge another human being while on clock. One positive I will say for this location was that your cashier Shirley (an older white woman- and I only reference her ethnicity to ensure that if word gets back to anyone who cares about this review- the right Shirley gets the recognition!) at the door- was pleasant the moment we walked in till the moment we finished paying and left. Nonetheless, it's safe to say- we'll never be visiting this location again. Btw- the sliced brisket sandwiches were garbage. So disappointing, but I guess fitting to match the service.

Been waiting here for more then an hour and thirty minutes for a shower there is 3 people who left…read morethe shower and they still not cleaning them very bad experience

great station! got gas for my rv and Kristi helped me learn for the first time how to dump my rv…read moretanks! what a blessing to meet her and how special she is!

Yay! Kroger Fuel Center! Sooooooo glad Kroger decided to erect a fuel station at their Rockwall…read morestore. Before this, I either had to go to the Kroger in Mesquite to redeem my fuel points or go to a participating Shell station which is already more expensive than most gas stations. As much as I hate having to fill up my car, I love it when I can save on gas, even when it's 10 cents a gallon cheaper! (More money to spend at Chick-fil-a down the street!).

The fuel rewards are similar to Brookshire's but not as friendly in some cases. The station is…read moreclean but stays busy a lot. Better than Costco because they have diesel here.

Owners are great people and work staff are awesome. The tacos will just be icing on the cake once…read moreopen. The people, gas is better so switch from 7/11 or wherever

Super clean building, my husband and I love the Western theme they have going on. I really enjoy…read moreall of the and knickknacks and doodads they have for sale there. The staff seems to be respectful and care for their store. Only thing I have to ask is that the store buys more of the Bia Cherry flavored water. I come in the location at least twice a week looking to see if they get any. The only thing I will say I don't like here is that some of the drivers seem to have no common sense when trying to pull out of the parking places.

Very rude female employees when the owners arent there. Disrespectful women working at the…read moreregister. Its always like that when they are there working alone. I live close by and wont be going back. Its a shame because the older man that works there is really nice

Cheap, food and drink you can get if on a long trip, highly recommend this place. There's even…read morecoffees and instant noodles

Picture this!! Your tire blows out on the freeway, luckily…read morethere's a auto shop on the off ramp. You walk inside and ask for assistance to change a spare tire, "I needed a jack". The counter workers look at you bewildered!! They start saying they have little jacks inside their cars. I drive a ¾ ton pickup!!! America is doomed We don't lift a finger to help one another even if we have the means to do so.

If i could give it 0 stars I would. I just sat here for over 2 hours waiting for an oil change on…read moremy truck and they tell me to drop the trailer and pull it up to bay 2 then they come and tell me they can't do oil changes on my diesel truck. When? I've had this done all over the country but my home TA refuse my services. Just crazy. Don't waste your time like I did.

After today i'm never returning here again. Not even being dramatic, I've been completely stalked…read morearound the store by the employees here. AS IF i were stealing something...i've never been rude or out of turn with anyone and have never thought of myself looking "sus" per say so i'd definitely say it's just a race thing with them. If you can, go up the road to the other gas station near by. i'm really not understanding why i'd be watched so closely and uncomfortably at a store i've spent money at lots of times. not to be THAT person, but i pull up in either Tesla or Tahoe, both recent models. and again, i've spent MY money...ridiculous and so belittling.

they are always great! i have The biggest Girl Crush on this women that works here hair is shoulder…read morelength blonde and the most beautiful smile. i always get cigarillos but im to shy