Excellent customer service all the way. Maggie, leasing…read moreconsultant, is awesome! She was super helpful and friendly in answering my questions and concerns about the Madison. The maintenance team is awesome too! They are very prompt to respond to maintenance request. Great location to I-275, Publix and walking trails.

It is almost my 10 year anniversary! Best place to call "HOME". Quiet, safe, and comfortable place…read moreto live within the business park area. Lots of places to walk, small lakes & close to restaurants. 12 Minutes from the Tampa Airport, and 7 minutes from the St. Petersburg (PIE) airport. All size dog-friendly community. The management & maintenance staff are 100% phenomenal. Another note - a good transition place to live if you are moving to town while looking for a house. Additionally, we were not affected by any of the storms. Lots of activities, gym, classes, trivia nights, and more! Have made lifetime friends!

I absolutely hate this place. I've lived in it here now for almost a year and I'm not being…read moredramatic at all when I tell you, I have not had a single week of peace. There is always something going on here. They are either turning off the water. Sending in maintenance every other day. The Wi-Fi goes out all the time that they send out people to fix that. And add to the latest bullshit today they are messing with the fire alarms at 9 IN THE MORNING. I just can't seem to ever get a good nights rest in this fucking place. The front office is absolutely useless. The Spanish guy in the front office is probably the most useless. Overall, I have hated my entire experience here. I do not recommend anyone else to move into this place. Fucking miserable business miserable place to live. I would leave now if I could.

DO NOT MOVE HERE - BELIEVE THE REVIEWS…read more I wish we had believed the reviews before moving in, but we gave the complex the benefit of the doubt, assuming the complaints were just from upset residents. Please don't make the same mistake we did--believe them. Here's what we've experienced firsthand: * Mold Issues - There is mold in our apartment, and instead of addressing it, management deflects responsibility and tries to blame the residents. Attached are pictures showing the ongoing problem. * Parking is a Nightmare - Even if you pay $50 for a reserved parking spot, you are still not guaranteed a place to park. Management has explicitly stated that paying for a reserved spot does not guarantee availability. Instead of enforcing parking rules, they suggested we could remove our reserved spots--for a $250 fee. * Unreliable Wi-Fi - The included Wi-Fi is so unreliable that we, along with multiple other residents, had to pay for outside internet service just to have a stable connection. * Horrible Communication & Service - The only way to contact the office is via text, and no one answers phone calls. When I had to take a day off work for a vendor appointment scheduled by the office, I wasn't informed until after I had already taken off that I didn't need to be there. Their corporate office's response to complaints is dismissive, and they refuse to take accountability. See the attached messages for proof. Unfortunately, we are stuck here until our lease is up, but we will not be renewing when the time comes. If I can help even one person avoid making the mistake of moving here, this review will be worth it. Save yourself the frustration--DO NOT MOVE HERE. Since the apartment company wants to come online and try to save face, I'm attaching screenshots of our correspondence for full transparency. First, regarding the maintenance issue: The original message they sent asked if I "would be available," which any reasonable person would take to mean that my presence was expected. At no point have I stated or selected any preference for being home during maintenance visits. However, as a teacher, when they asked about my availability, I immediately worked to secure a substitute and arranged for the day off to ensure the mold issue was properly addressed. As I mentioned, they took 30 minutes to respond to my direct question about whether I had to be home--by which point I had already committed to taking the day off. I kept the day off as requested, yet the vendor never even showed up that day because they went to the wrong apartment (also confirmed in the attached messages). Now, regarding the parking issue: The only reason there was another vehicle in my reserved parking spot was because the apartment complex originally placed my reserved sign in a spot that was already occupied by a broken-down car. When they finally corrected their mistake, vendors started using our reserved spaces when we came home from work. Instead of enforcing the policy and telling their vendors to stop parking in residents' paid spots, the management's response to me was to offer a "solution" where we could give up our reserved parking--which we pay for--but they would generously waive their $250 admin fee for removing it. That is not a solution. The problem is that vendors are parking where they shouldn't be, and instead of holding them accountable, management is suggesting that we give up something we pay for. I shouldn't have to get out of my car every time and ask someone to move from a spot that I pay to reserve. That's exactly why I brought it to their attention in the first place. Again, all of this is backed up in the attached messages. Instead of actually fixing these issues, management is more focused on damage control online than resolving real tenant concerns. Again I state do not move here as you can see in the comment they are dismissive and do not take accountability.

Struggling to give 2 stars…read more Pros: Property is in a good location. Right off the highway, close to everything you need and complex is brand new. Landscaping is beautiful and well taken care of. Staff is always friendly. Cons: Noise: Apartments have very little sound proofing. We hear everything from our neighbors. One night, it was a frustrated gamer upstairs and sometimes in the morning the neighbor adjacent to us, says very loud self-affirmations. Once you sign the lease, you are locked in and are agreeing to any noise disturbances. If we had known how bad the noise was going to be, we would have not rented here - although it was much worse when there was a lot of construction. Internet: We also had internet issues lasting for a couple of days. Mainly with our MACs not being able to connect to WIFi any time there was a power outage and the internet was rebooted. These were not hardware issues, these were related to the service (I work in I.T.). We were provided a link to access our internet account but there is no way to reboot/restart your internet which often solves issues. We would have to call the support number who could never resolve our connectivity issues unless someone came "on-site". I work from home and run a digital business so not having consistent, reliable internet impacts my income. Security: Some buildings have working gates with codes and some units either don't have gates or have gates that aren't working. This includes parking gates. We're not too concerned with working/non working gates except we have had issues with package deliveries. If security is a concern, then you may want to double check the gates in your building. Although, it always seemed odd to have some areas of parking gated while others were not. Move Out: We are currently trying to get our final move out statement adjusted. We only lived in our apartment for a little less than a year so there was very little "wear and tear". Upon move out, we cleaned our apartment thoroughly and was surprised to receive charges for carpet cleaning, paint and general cleaning. They sent a picture which was a "dent" in the carpet from where my desk was so my guess this is what they are charging for. Also, for the fridge, my guess is they are charging for the water in the fridge. Note that we received pictures about a month after we moved out and during that time, there was a hurricane so this could be from the loss of power, we're not sure but we cleaned the fridge. We're also being charged for the hard water stains on the water dispenser as well as in the sink. I attempted to use CLR, comet and other agents to clean the hard water stains but nothing worked. We have a video and I will be sending it to the apartment complex because after reviewing and inspecting our video, some of these pictures don't match. Either way, they are basically charging us for general wear and tear. Deliveries: 90% of the time, delivery drivers couldn't find our apartment or assumed because there were gates, that they could not access our apartment. The gates don't work. While packages can be left at the mail center, it's a pain when you are waiting for food or groceries. By the way, your packages are sometimes left on the mail table and not a locker.

We absolutely LOVE our apartment and this community! They are way more friendly and responsive than…read morethe previous community we lived in! The apartments are so spacious with LOTS of closet and storage space! The amenities are amazing and there is a doggy SPA!!! Let's talk about the staff! One word, ok maybe two... AHMAZING!! They are friendly, courteous and respectful of all of the residents needs. They conduct fun neighbor gatherings and just make sure you are happy in the community! Next up is maintenance!! Tommy and team are fabulous! Very friendly and treats you like a friend. Honestly to talk to him you would thing you have known him for years! I'm convinced he never meets a stranger and he is always quick to respond to the work orders! We highly recommend this community and everyone is so nice!!

Too many surcharges tacked onto the rent. Before you know it you're getting nickel & dime d to…read moredeath. Just roll them into the monthly charge without dancing all the way around them. I just pass these kind of businesses up & move onto ones that don't do this.

We recently went through an unimaginable tragedy that involved our family and an apartment at…read moreStonegate. From the very beginning, the management team treated us not just as tenants, but as family. They listened with compassion, worked with us step by step, and handled the situation with kindness and professionalism. Even when difficult questions came up, they were fair and understanding. In a time when so many companies feel cold or impersonal, Stonegate's team showed us patience, respect, and genuine care. We will always remember how they walked alongside us during such a hard season. If you are looking for a place to live where management treats residents with dignity and heart, I highly recommend Stonegate Apartments. --Edward Gribble

Worst property management don't move here . they will tow…read moreyour car whenever they please . apartments are falling apart . I have nothing good to said and I regret moving here . is been 4 months or pure hell . been homeless would have been a better choice . rules are change every day .

This is probably the nicest apartment that I've ever lived in, although I'm not sure to what extent…read morethat's praise to Contempo Lane, or an indictment of my previous apartments. It's nice and spacious, and was reasonably priced when I moved in, although it's quite a bit less so now as I've been here quite a few years and the rent keeps going up. I will say that I have never lived anywhere where the water is shut off even a tenth as frequently as here. As I write this, the water is currently off for the second time this week. They (usually) let us know in advance via the apartment's app, but if you're like me, I get so many useless notifications on my phone (including from said app itself) that I seldom see it, and usually I find out by something like going to take a shower and having nothing happen when I turn in on.

Highly recommend Dunedin Commons!! Great place. Love management with Mackenzie, Jess and Kathy. The…read moremaintenance team is great Bill and Tony. I love the neighbors. The pool and gym are amazing. I feel absolutely safe here.

Just moved in and Tony from Maintenance was wonderful. Aside from prompt and courteous service, he…read moregave me some great info about Dunedin. It was nice to meet him and know he's available for any emergency or routine maintenance needs. He was pleasant and so friendly. Appreciate Tony already! Thank you.

If I could give 0 stars I would. I have lived here 3 years and had nothing but problems. First…read moreapartment we lived in the ceiling came down in the bathroom twice! We waited over a year for a dishwasher, and it frequently rained in the house from the upstairs neighbors. They moved us to a new apartment to repair our previous one, and guess what! NO DISHWASHER! Place is falling apart!! Ceiling leaking. AC not working. Bathroom counter fell through to the floor, rotted wood from water damage. Can't even use kitchen cabinets! It's disgusting! Do NOT move here. It is a terrible place and management does not fix anything!!! Also, the laundry rooms are disgusting, the elevator still doesn't work for my son who needs a wheelchair! And the "amenities" barely work and people steal your belongings from the pool.

I have very awful experience at this place. Outdate unities, very noise, old gabinetes full of…read moreroach all over, needs to be exterminated often in order to keep them out. Staff are very nice they try their best to help but is a lot negative things going on. Noise neighbors, dog owners does not pick up after their dogs. Is very unpleasant to take a walk around or even step out your entrance door. Laundry facilities is horrible with old and non working properly washers. If you wanna peace of mind do not move here!

Everything else is fine but I parked my car in the visitors parking for less than an hour and…read moredidn't bit a day parking pass now I have to pay $482 to get it from towing. man this place is wet dog ass. solely because the parking nazis and rules. garbage bruh.

NOT RECOMMENDED AT ALL Too many hidden and ridiculous fees besides the rent, the customer service…read moreis not responsive, they act like robots, you don't feel welcome, rather, discriminated against, they don't have the best interest of the tenants, everything works to the management advantage. Not recommended at all, unless you like systems where you are treated as a number. We did not understand certain things and all communication is via email, they will send notifications and if you are not paying attention you miss it and you get charge even if you take long to pick up your packages, they get you with the fees, even though it might look in the beginning as if it is affordable. Watch it. We wanted to break the lease, they want to charge over 4K to do it. They are what I call abusive system, where they will screw you from all flanks.