My daughter went in for a state inspection. The guy told her that he was going to fail her because…read moreher windshield wipers were not good. She asked how much it would cost to fix that and he said $20. She called me and asked about it, and I told her that her windshield wipers were fine because I just checked them since we recently had snow. (Also, I was using her car during the snowstorm using the windshield wipers quite extensively the week before. ). But since he was only charging $20, I told her to go ahead and let him do it since that's a pretty good price. When she went to pay at the register, he said it was $20 each windshield wiper! Again, the windshield wipers were fine. They were not torn, they were not leaving any streaks, nothing. Total rip off. He was obviously taking advantage of a young girl.

my word these guys are amazing. Went so far above and beyond on a super last minute oil and tire…read morechange as I was traveling up to PA. Literally could not have made it home without them!! amazing folks!!!

We needed a new (used) car quickly after our daughter totaled one of our cars. This dealership had…read morea good selection of cars for college kids. They were friendly, worked around our schedule, and kept the process very simple. When my daughter had to visit the dealership to extend the temporary plates, the staff was professional. Whenever my daughter had follow up questions and called them, they were respectful and helpful.

Had a throwout bearing in my 04' jeep fail and after Integrity "repaired" it I drove it home only…read moreto realize my reverse gear was nonexistent. After taking it back twice they ultimately said they could not identify the issue and I'll have to take it somewhere else. Well, turns out the bolts holding my transmission crossmember were missing and the threads for the frame inserts were either stripped or gone as well. Never once did they inform me that this was a present issue.

The only reason it is a 1 star is at least they contacted me. I was ready to purchase the ATV I…read morewanted, price was discussed and when I got there Kristin wasn't there. I was told they couldn't get close to price I was already told by another gentleman. attached is the email she sent. I had gone to bank took out cash, and drove over 3 hours to get there to purchase. The guy that was there tried selling me a suzuki that I already said no to. Don't shop here. I do hear service dept is good though

Everyone is so nice. It's hard to find a place these days that will talk to you about your bike let…read morealone do what they say in a timely manner. I can no say enough good things about them.

Mr. Phillips is honest, kind, and excellent at what he does…read more I recommend him highly.

I always have a wonderful experience when I bring my car here. Johnathan is very thorough and…read morecares about the work he does. Prices are very fair. They are always busy but they make you their focus. Highly recommend this shop.

Absolutely amazing experience with Burton Creek Garage! They…read morereplaced the starter in my car and I couldn't be happier with the service. The price was incredible, and the whole process was smooth and stress-free. Their customer service was excellent everyone was friendly, helpful, and easy to work with. Owners' mother works the front desk and she is the sweetest lady I've ever met. She also has great recommendations for finding a place to go blackberry picking. What really impressed me was that they finished the repair a full day earlier than expected, which helped me out a lot. It's not often you find a shop that's this efficient and fair with pricing. It's great to see a family-run shop still providing such great service. My car is running perfectly now and I'll definitely be coming back if I ever need work done again!

Mr. Burton is one of most honest people I have ever met. I have taken my care there at least three…read moretimes. He provides first rate automotive service at very reasonable rates. The people who work with him are also very friendly. If you want to wait, you can sit in the office. You can also walk down the hill to the shopping center with the Food Lion grocery store and two restaurants.

Always excellent service! Deacons garage has services my vehicles for 35yrs. I know they're going…read moreto do it right!

The car was ready so quickly. We called and left a message and they responded. I was also impressed…read morewith the price of the repair.

HI so yeah I bought an O3 Dodge in a tight spot, a good car but Betsy's showing her age,…read moretransmission, frontend rear end alignment and inspection, a mechanics nightmare Id imagine. The car was there a week and was returned in above average condition and I was pleased to pay, even on my budget... professional and personable

Car repairs are infrequent for me as I generally drive newer vehicles and trade about every 4-5…read moreyears. So, Chrome Auto Repair just gets my oil change and annual inspection business. It is always a pleasure to sit in their customer area during those times. However, Sunday morning when I backed out of my garage to meet family for brunch in downtown Lynchburg, I heard a weird crunching sound. Yep, a flat tire...and, of course, the person who would normally help me was in Italy. So, I text messaged the Chrome Auto business line. On Monday morning, I called first thing. Jeff came with one of his workers to my house and plugged the tire, put air in the tire and drove me back to his shop. Yes, I purchased 4 new tires as mine were 6 years old; but, the customer care that went into this whole ordeal is truly above and beyond expectation, even for a local small business auto repair shop. Thank you, Jeff and Autumn (who orchestrated this event!) for taking good care of me and my car!! If you want the best, use the best...Chrome Auto Repair in Madison Heights, VA!

The staff at Bell's are so friendly. They have the best customer service and fair rates.read more

worst experience of my life. No Joke. I'll tell my horror story tomorrow. In short my car was…read morenever fixed and the guy named Rickie was the most rude, condescending, and dirty mouthed person i've ever encountered in a customer service field. Honestly read the reviews... DON'T TAKE YOUR CAR HERE!!!!!!!!! The e-mail i sent ----Rickie. not only did you do the most incomplete job, you were extreemly rude and combative, using inapproiate language. I didn't appreciate being called names. I never cussed at you. Also many many times I asked to speak to the owner and was told he can't talk or call me back. I left my car in your care and when i picked it up not only did it not run but it was flooded with rain water when you put it outside. I specifically asked you to cover the (CONVERTABLE) up with a tarp for ONE day so i could travel to pick it up. When I came to pick it up the car was flooded, full of water. We had to scoop the water out with cups and buckets before they would put it on the tow truck. The fact that I paid $9,000.00 to you and had to tow it out of your shop after you couldnt get it running again and told me you didn't want to work on it anymore is unacceptibe. I had to pay to tow it out of your shop for a 2 hour trip to Richmond. (wasn't cheep) . After 2,800.00 at another shop to fix what your shop said they did. i can give you my mechanics name, information, phone number and more. He will answer any questions you have. and you are free to contact them. I have their testimony, photographs, and repair bilI. I regret hole heartedly bring my car to you. I also made the mistake of telling you "i know nothing about cars." You used that information to take advantage of me. The one thing. The only thing.. THE ONLY thing i asked for was to be able to drive it back to Richmond and i was promissed guaranteed an assured I will be able to but was left on the side of the road 40 miles outside of Lynchburg. -I'm not a happy customer