You can't ask for better! I had plans to install my septic in March '21 and the frost on roads…read morekept heavy equipment off of them - Universal kept in touch with me to assure of the earliest possible date. When they came out to prepare the install, I shared my dissatisfaction with another septic installer's plan approved by the county (I didn't know any better). Eric the owner suggested a different approach, which completely met my request and got everything approved, installed and cleared up in short order - I was thrilled. The storms came in July and trees dropped everywhere, power was out. Our Electric Company came out to restore power and restring power lines where trees took them out. You would think they would see the Universal Septic sign I put right over the tank and field but they didn't, they drove right over the tank. I called Eric for help, he came out and saw the tank was crushed. He gave me a replacement estimate really fast, after all the communication was completed, he installed the new tank in just a few days. You can't ask for better communication, service and responsiveness. I had contacted 4 different installers and got a lot of delay, lack of return phone calls and over-pricing. I highly recommend Universal to everyone.

I had scheduled another company to come out and empty my elderly mother's septic tank. After…read morewaiting over 4 weeks for our appointment, they never showed and advised they didn't even have my mother on their schedule. My mother was so upset and called me crying. It was then I called around to a few more places and found Universal Septic Services. First of all, Jaimie at their call center so so unbelievably friendly and understanding. They were able to get someone out in less than a week --- and at a lower price than the first provider. The showed up when they promised and their representatives on site were equally as nice and professional. My mom was so pleased she is going to tell all the neighbors about Universal. During times like this, it is so hard to find dependable and friendly service providers. Well -- we found one with Universal. Our family cannot thank you enough. You've made a customer for life!!!

They replaced our old septic tanks in a day 6 years ago and all went…read morewell. Called for clean out 2 weeks ago for one tank and got a quick appointment. They were prompt and worked quickly to get the job done. The owner was concerned that the filter in the second tank might be clogged up and suggested my husband dig the second tank and look at the filter. It was so full we couldn't get to the filter so we called back and he fit us in to his busy schedule to suck out the tank. Luckily it was only plugged and started to drain at once. Better then having a new field installed. They have always done right with us.

Our septic pump recently had an issue, and our neighbor thought it was his problem, so he called…read morethis company to look at it. When they looked at it, they demanded to speak to my husband and verbally berated him for not calling them and having another company look at it. Then they reported us to the Oakland County health department for a broken sewage system. Don't use them unless you want to be verbally abused and harassed.

The team at Suburban is amazing! Fast & friendly service…read morewith the best prices in town. I called to have my septic tank serviced and they were there the next day. We even had a wedding at the farm and they dropped off sinks and toilets and even made sure to place them exactly where we wanted them.

My Dad used Suburban for many many years and he was always happy with the service. He has since…read morepassed and they're the number one choice out here. All my neighbors use them and they are quite satisfied. Chris is personable, on time and efficient. He remembered working for my Dad and had nice things to say about him. This will be my septic service as long as we live out here and they're in business. Quality, reliable service at a fair price is rare these days. And Suburban brings it.

Ed helped me with my drain. I hired many of plumbers and no one could do except him. Totally…read morerecommend. The quality is perfect he makes it look better than new. And happy with the price.

I highly recommend them, very professional and great service along with his pricing! If you're in…read moreneed of plumbing services give them a call !!

"Gabriel" from Brendel's is BY FAR the best worker we've had when it comes to septic service! He's…read moreso honest, knowledgeable and hard working. This man deserves a raise!

Brendel's Septic has been supplying port-a-johns for the City of Pontiac Parks now for the past…read moreyear. Their staff has been extremely easy to work with and accommodating to all our needs, even when things are needed last minute. The communication between our organization and Brendel's has been great. Their staff routinely cleans our port-a-john's weekly and we have been thrilled with the service we have received thus far! Highly recommended!

We have had Al Pearson Septic Tank Cleaning out to our house the last 2 years for service. They are…read morevery knowledgeable and friendly. My son, who is 5, was so interested in how is all worked. They had patience with him and explaining everything to him! We made a call for them to come clean and 2 days later, they were here. I definitely recommend! Very happy with their work.

Excellent service! Friendly and knowledgeable. Immediate response. Very pleased with my septic…read morecleaning and repair! Thank you Judi Braun