My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

waterworks came out next day after I called. They were on time called ahead to verify that I would…read morebe home. Bryan the service tech was very polite and knowledgeable about my plumbing issues. I would highly recommend Bryan and. the waterworks crew for any of your plumbing problems. Thank you so very much

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

I'm glad I called R&L. They came out within quickly and fixed my furnace humidifier. I contacted 4…read moreother companies who either couldn't come out for at least 2 weeks, or wanted to charge me a high price just to look at the issue. Mitchell, the tech was great - he explained everything clearly and gave helpful tips to keep my system running longer. Highly recommend R&L! Services

Very respectful service man. The lady that takes the calls is so nice. Thank you all so much. Did…read morean excellent job. Made my life to much easier. Highly recommended. You have a new customer in me for any future jobs.

Great professional service. Timely, good communicator, quality work, and very respectful with covid…read moreguidelines (wearing a mask, keeping distance). Pricing is very fair. Not only a plumber, but does full bathroom remodels as well.

From the owner: Are you having issues with your current water heater? Do you need to install a new one? Call Erik…read moreFitzpatrick plumbing, a family-owned and operated plumbing service based out of Berkley, MI. Owner and Master Plumber, Erik Fitzpatrick, has over 25 years of experience in the field and specializes in the repair and installation of water heaters. If you want fast service, you need Erik Fitzpatrick Plumbing.

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Horrible. Had a bathroom clog. Charged us $900 but refused to use an expandable cutter. Had another…read moreback up and now they are now trying to sell us new pipes for $2500. Not trustworthy.

I'm new to the area and a friend recommended Nelson Brothers. Easy scheduling (good) but the the…read moretech did not show between the scheduled window of 1-5pm (prior job went long) so they rescheduled me at 2pm the following day (good) and sincerely apologized for the delay (also good). At 3:45 the next day (today), I called their office to inquire - tech is on his way. The tech calls me at 4:05, I'm 30 minutes out!! I explain that is not going to work. I thought you were out front. The service manager then calls me (good) but I cannot make their time work. So as the customer, I (we) have no recourse but to use someone else. I need better communication and a strong commitment to service. I will NEVER use Nelson Brothers because of this experience because it's my only recourse. Applauld good service and shop elsewhere when it's not delivered.

I called them to get estimate on new water heater. The sales person came next day and did a look…read morearound and said we did not need tankless (uneconomic and no real need) and quoted a power vent gas heater without giving a model number or manufacturer name. I refused to e-sign till they specified in the quote the make and mode. I called them and the salesman told me they use Lochinvar and it would be the 50000 btu model. I look at the quote and it clearly said 40000 btu (no make or model)so I called and left a voicemail asking them to require with make and model on the quote. no response Till now

This was the 2nd time I hired them for a required Madison Heights rental furnace inspection…read more Garrett Cross came out. He was on time, called when on his way. He was very professional and thorough, answered my questions too. Price was good, would use them again.

I'm very happy with the equipment they installed, that is 5-stars all the way. It works very well,…read moreis ridiculously quiet, and the install is beautiful; a work of art, just check out the photo. Edit: We just had them back out to install a new ductless mini-split system to cool our home and their work was, yet again, top notch! They were prompt in coming in and providing an estimate, helped match us with an electrician to get power to the unit, provided us consultation to help ensure we got a unit that would suit our needs today and tomorrow without overpaying, and then did another beautiful install. For both heating and cooling they are prompt, courteous, and I've never seen cleaner work. They are neither the cheapest nor the most expensive estimates we received, but they are the absolute best value for the money you're going to spend.

September 2025 Sean technician from Birmingham Plumbing Heating and Cooling replaced a frozen shut…read moreoff valve under our bathroom vanity. In a consultation several days beforehand, we had asked Sean to replace it like the cold water valve next to it had been replaced a few years before which would have entailed heating the fitting with a blow torch, sliding it off of the master water pipe coming out of the wall and soldering the new shut off valve onto the two and a quarter inch pipe coming out of the wall. Instead Sean decided to cut the old shut off valve off the mater pipe and cutting it to less than an inch from the wall and crimping a hodgepodge with 6 fittings prior to the new shut off valve. We conferred with another plumber of our concerns of our master water pipe being cut to less than an inch from the wall as well as all the fittings before the shut off. He confirmed our concerns that any future plumbing work would now entail removing part of the wall as well as part or all of the vanity. He did assure us that all the extra fittings would unlikely ever be a problem. I did talked by phone to the Dan the plumbing manager. He did assure me that the hodgepodge of fittings to the new shut off should be secure but did not listen to my concerns of my master hot water line being cut off to less than an inch from the wall and the future consequences it might entail for us. We are not satisfied that we were not a part of any decision to cut our master water line to less than an inch from the wall and crimping a hodgepodge of fittings onto it. It will also cost us dearly if any of this work needs to be changed or modified in the future

I had them install a new faucet and garbage disposal, and they charged me over $1000 for a 2-hour…read morejob - that is $500 an hour - which is totally ridiculous! I have used them before, for a water heater that went bad, and they were fast to the rescue and I thought charged a somewhat reasonable price, but for things that most people could do themselves, but decide to hire it out - their prices are ridiculous. I would never use them again for a job like today's. As a female, working Mom, there was a time when I had to install my own garbage disposal - it wasn't easy for me, but I did it. Today, I am 20 years older and don't HAVE to do it myself, but the price was terrible!! Super disappointed in that about them.

Had some minor flooding when power went out/sump pump not working. Was able to schedule a…read moreappointment very fast, both Thomas and Mason are very knowledgeable and professional. Work was finished the next weekend for a fair price: new sump pump, water powered backup, pit cleaning, and new piping. Will be consulting with Water Pros before any other plumbing project that come up. Thanks

After 3 days with no hot water, the Water Pros came to the rescue. Reasonably priced, arrived when…read morethey said they would and did a great job.

Got a new water heater and install. They do a really good job and pricing seems on point. They were…read morevery fast and responsive. The guy who came to quote and do the work seemed very knowledgeable.

We gave Macomb Water Heater a call and they were at our home a few hours later to install a new hot…read morewater heater. The installer was right on time and the service was outstanding. He was knowledgeable and polite. Their estimate was a tad more than what we expected, but after looking at this company's five star ratings, we decided to hire them for the job. We are very happy we did. In the past, we purchased a hot water heater from a big box retailer and long story short, it wasn't the best choice. Don't hesitate to hire this company. You'll be both satisfied and glad you did. Another well deserved 5 star rating for this company.