After in past years having my cars repaired at other body shops with long waits, sometimes weeks,…read more when my car was at those shops for body work, poor work done etc., it is an absolutely wonderful experien ce have my car repaired at Bob Theil's auto body shop. I have had my recent accident induced car body damages repaired at "Theil's"...with excellent results! BOB is very precise,thorough and beyond fair with his estimates.... Before dealing with Bob, I had my car body repaired at an auto body shop in Carbondale...a few weeks post repairs a clear covering over the paint started to bubble and peel... Thinking maybe there was a recall issue with my Honda Civic's paint ,I went to Burne Honda ,where I purchased my car..The service manager kindly looked at what was happening to the paint called Bob Theil and asked him to diagnose what .might have been the cause... Bob said yes and for me to go right over for him to evaluate my car's paint issues.... Bob evaluated what he saw and diagnosed a faulty prep job done on my cat before it was painted...So it was not a factory issue..... Bob did this favor for Burne Honda ( and ultimately me,) and did not charge for this.! Also the shop is immaculate , my car was done in such a timely manner,and looks GORGEOUS! THANKYOU so much , BOB,son Bob and other employees Linda Helene Burns

I was in town just for a few days and happen to park to closely to a curb and it detached the under…read morecarriage in front of my car.. it was dragging along the street so I needed it fixed quickly and when I searched for places, most were already closed, but Bob Thiel's told me to stop by and they'll take a look. He fixed it quickly. They were very nice and definitely made Scranton a positive experience so far.

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

Treated like family from beginning to the end. The Team's work was professional- quality work,…read morefanatics customer service, friendly and VERY reasonable prices. I highly recommend Stan, Misty and other members!

I recently Purchased a decent Honda Accord S. Had some…read moreHonda Rust. I thought that maybe Stan can give me an idea or just what options I may have. I picked my Car up today. Looks great. If you need any kind of Body Work. stans B&S Shop is the place to go. Nice People and talented workers. TY again I will stop by for a Coffee soon. P.G.

I had a great experience with Leggat Autobody. Took my car there for an estimate and the next week…read moreit was repaired. Looks great - thanks!

Great work, super fast, and very honest. We had to get our leased car fixed before we turned it…read moreback in and they did a great job and also told us what was completely necessary to get fixed before returning it vs. what wasn't. Heads up that they only take cash or check. Overall very satisfied and I definitely recommend.

Driving on the first leg of our trip home from western PA in our 2016 Flex, the battery charge…read morelight came on almost immediately. We drove about 260 miles to our stop for the night on Sunday. We had watched the warning light stay on and then go off for a while and then come back on. We had another 340 miles to go on Monday but our son advised us not to go before getting it checked since it appeared to be the alternator and the car could stall on our way if we tried. We were expecting a snowstorm on Tuesday at home in NH so we were searching for a place that could take care of us on Monday. We settled on Key Ford as our only chance. We ended up dealing with Service Advisor, Brian Kozuck, and he indicated they would do their best to get us on the road by the end of the day. Brian kept us informed as they diagnosed the problem (it was the alternator which was bench tested and failed) and worked on replacing it. All looked like it would be finished by 5pm closing but at the last minute things were not checking out. The replacement alternator was not putting out the required amperage. It was 5pm and looking like another 2 nights at the hotel so we could drive home after the storm. Brian offered to drive me back to the hotel and we started out. About 5 minutes into the drive he got a call from his mechanic who indicated he had found that a ground wire had burnt out and they could take care of it. He thought this would take care of the problem so we turned around and went back. They continued to work, making new ground wire and putting things back together. Almost an hour and a half later (well past the 5pm closing time for the shop) the car was fixed. We were able to drive home Monday night and beat the storm that dumped 8" of snow on Tuesday. We can't thank Brian and the mechanics at Key Ford enough for working beyond closing time and helping us get home ahead of the snow!! THANK YOU BRIAN AND YOUR TEAM!!

I bought a vehicle from Key Ford of Exeter. I thought I got a good deal until I got home and looked…read moreover the paperwork. I had my special needs son with me and while I was distracted, papers were put in front of me to sign. 3 of the papers were for 1) warranty 2)appearance protect 3) tire and wheel protect. I told the finance person that I didn't want anything that didn't come with the vehicle. Unknown to me, I ended up signing for them. This was done at closing on a Saturday. I emailed the finance guy and the salesman as soon as I got home and looked over the paperwork. I told them both that I never wanted them. On Monday morning I was told that the loan went through and the only thing they could do was refund my money for them. The money was never refunded. I plan on contacting the Better Business Bureau. I have emails and texts to back this up.

Brought a vehicle to get an ECU you unit program was quoted at $50 I supply the ECU Shawn and…read moreService advised me that he could not program the unit I asked him about towing back to my house 11 miles he told me $110 . Remember he told me he could not program the unit . Call AAA for a tow to another mechanic Shawn told AAA they could fix it so AAA would not tow it to another mechanic. It wound up not being the ECU unit but a loose bolt on my starter and a new battery they charge me $888 a little steep I would say that's what happens when you go to a dealer ! Once they have your car they will be charging you big money and lotta extra hours in labor lesson to be learned .....

Stay away from this dealership! I have been a customer for 20 year and after what they did to my…read moreson and his wife will will never return. Please look for a different GMC dealer do not use EDW J Schwartz!

my vehicle was stuck in my driveway because it needed a battery…read more I am older, with a sickly husband mark came to my home, jumped the vehicl, brought it to his garage, replaced the battery and returned it to me I am forever thankful and he has a new customer for life!!!!!! he's just the best

Gas prices are reasonable full service station always friendly pump person I don't use them for…read moreservice my vehicle are new and under warranty