Please make sure you count your beads if you want them to go in your bag. Apparently, it is my…read morefault that I need to drive back to Michael's 4 times because they forgot to put my merchandise inside of my bag 2 times. I got told they are not going to give me my stuff back if this happens again even though im not the one putting my stuff in the bag. I have my recipes too and found it by the register but they said that I need to check my bags before I go gome. Witch is true, but the problem isn't me. The manager didn't sound happy. It's the same lady who is doing this too, first register to the left. I only downloaded this app to complain. I have no problem with no one else but they're not taking this complaint seriously . It would be okay if it was an accident this has happened 3 times. Those beads are not cheap.

Workers are very welcoming. They seem the have almost everything in stock. Items are clearly marked…read morewith prices and posted sign for sales/clearances.

I highly recommend Thistle Acres, they are professional and quality of their products are first…read morerate. They treat each customer as if they are their best and only customer. Steve and Shelly are committed to customer satisfaction with quality products at a good price.

From the owner: Veteran owned and operated small buisness with attention to detail.read more

Horrible customer service and smart ass guy ! The old women that worked in store laughed at me when…read moreI brought in my birthday promotion s I received in mail ! The store is a big joke ! How rude and unprofessional! Never will I give them my bussiness ever again !

Customer service has plummeted, which is sad because it used to be the reason I shopped there…read more Ordered 4 Christmas ornaments for the July premier event. Received a call that they needed to be picked up by Sunday July 23rd. I had just gotten out of the hospital and was still having effects from pneumonia. I drove to the store and waited for the sales lady to finish with a customer (that took at least a 1/2 hour). Meanwhile another customer goes to the other register and starts waiting. The employee at the register then leaves and goes in the back for awhile. Finally another employee comes out and tells me to get in her line (behind 2 other people that had came in after me). I do so, despite starting to weak (lasting effects from pneumonia). By this time I have been waiting over a 1/2 hour to pick up overly expensive Christmas ornaments. I finally get up to the front of the line and the employee asks me to step aside so she can check out another customer because "he only has one card". I left as it was apparent David's Hallmark no longer values me as a customer. Again, customer service used to be excellent and it was a place I enjoyed shopping, but apparently it has gone the way most businesses have lately, poor customer service and employees who work as little as possible for their paychecks.