Fantastic workmanship! If you are looking for superb customer service, Danny & Maria are your go to…read morepeople. Honest and reasonable estimates. The end result is ALWAYS beyond our expectations. Thank You and God Bless.

What a find!! They are really nice people. We were told that it would take 3 days and they were…read moreright. My car had a dent in the fender and a scratch on the door same side. The work is perfect and they were reasonably priced.

If you're wanting to come here DONT. This shop wanted to charge my mom $100 more for another quote…read morebecause of the mistake they made on her initial quote. The mistake? They put the wrong name in the quote after being told multiple times the correct name that should be on the quote. Their response? Not our fault, that's insurance fraud (she wanted to get a quote because of an insurance claim) even though the mistake was done on their end. Conclusion: If they can't do basic admin work and own up to their mistake then I think that should summarize how easy they are willing to make a QUICK BUCK and the type of work they do. Do yourself a favor and go somewhere else because according to them they "got 5 or 6 things better to do" in which I think it would be best to give them more free time since it seems like they need it. Moral of the story: IF THEY ARE TRYING TO MAKE A QUICK BUCK FOR MESSING UP A NAME ON A QUOTE THEN I CAN'T IMAGINE HOW DESPERATE THEY MUST BE TO MAKE A QUICK BUCK IN ORHER SERVICES THEY PROVIDE. To owner: May you be blessed with all the free time you expressed you needed for your 5 to 6 things you had better to do.

I took my Ford pick up truck to Port St. Lucie Auto Body Shop met with the owner and we came up…read morewith a fair price. A day and a half later he called me to come on back. Let's put the part back on and it matched perfectly. they cleaned up my truck and had it waiting for me when I got there. It was a great experience. Thanks to the owner Ted. and his staff.

Excellent place! They have done paint and body work on three of my vehicles. I would never let…read moreanyone else touch my car. Not only do they do great work but they are very reasonable.

Excellent work. Very attentive to detail. I had body work on a car and his crew worked on a special…read morerestoration project: a 110 year old metal ice box. Proves he doesn't just do great work on cars.

Thank goodness for Mr.Manny! Not many collision centers take EV claims. Manny understands that the…read morecar industry is evolving, and he has a team of techs knowledgeable about electric cars and their new quirks. Manny was very communicative and transparent with my situation, he worked well with my insurance claim team and my car was back home within a month. Thanks to Mr. Manny and his team!

Why do I recommend Manny's?…read more Quality workmanship. Competitive pricing - no upcharges. Honors return date. And....returns car in clean condition!

After a lot of collision damage to wifes car by a carelesss teenager we took our car to Waynes…read morebased upon several positive referrals by friends and business professionals locally. From the first moment we arrived, we were greeted in a very friendly skillled professional way by Shop's owner. Repairs exceed our expectations Using factory parts from this Collision shop. Wayne's Sons, who are very experienced professionals in this field assissed us very efficiently with the insurance claim. Basically, we walked in & gave them the Claim # , and that was it.. Magically and effortessly (for us) that was the way it was handled from start to completion, & the car was returned looking as if it came off the showroom floor . Skilled and honest. We are in our late 70's and this was a pleasant experience overall. WillMake Referrals

My regular mechanic highly recommended this shop. Went in for an estimate, everyone was very nice…read more I've even gotten another estimate done here before. But never received email for estimate. Called back several times and told they'd get right on it. After 4 days I called back again and was hung up on. Then no one would answer my calls. Extremely rude and unprofessional to just leave me hanging.

I brought my 2019 Camaro SS in with a bad rough idle, low-RPM popping, and an active P0300 misfire…read morecode that was making the whole car jerk at red lights. John and Justin were absolutely incredible and helpful throughout this entire process! They were completely transparent, professional, and skipped the usual dealership upsell nonsense. They pinpointed the exact issue, replaced my V8 spark plugs, and did a thorough throttle body cleaning. Best of all, they worked with me on my budget and payment options so I could get my car fully fixed and back on the road the same day. If you want honest mechanical work in Palm City, go see John and Justin here! They are very friendly and if you are local I highly recommend them especially if you have a high performance car. I can definitely say my money was well spent and it was 200% worth it!!

I've never left a bad review in my life. Palm City Auto did me wrong and I need to say something…read moreinstead of keeping it unheard. I had taken my older car for a rubbing noise in my tire. They said the wheel bearings and both tie rods needed to be replaced. I also signed up for the top tier $125 auto detail (more on that later). I agreed to replace the wheel bearings and both tie rods and wheel alignment. Paid a good sum of money for this repair. Within nine months my front passenger tire was completely bald and close to blowing out. Took it to Tire Kingdom to get a new tire and alignment. They couldn't do the alignment because the tie rods were shot. Both sides. So why didn't the repair I had paid for last? Going back in time to the visit to PC Auto: They were supposed to detail my car the day of the repair. They weren't able to do the exterior work (waxing, etc) because there was a very bad storm. Which ok, that was fine, no big deal. When I got into my car to leave, I noticed that the interior detail was extremely deficient. Granted, it was super dirty. I'm a single mom of a very special-needs child, the last thing I have time for is cleaning my car. So I paid for the top detail package. For instance, just using the steering wheel as the point I'm choosing to use as an example, rather than listing all the interior areas neglected, but the steering wheel hadn't been touched and was still so dirty that I took a napkin and rubbed water on a spot, leaving a clear circle showing it wasn't cleaned (that was just one area. I wish I could share the picture I took. It wasn't just a little difference, it was way blatant). I went back inside to let them know they didn't touch a lot of the interior (even the inside of the windows). They did a good job vacuuming and shampooing the carpets though! The owner (I understand there's two owners, a front store owner and a back store owner?) The back store owner ( I don't know if I'm phrasing that correctly) looked at it, annoyed with me, said "well you only paid for the basic." "No, I paid for the top one! And even the basic would clean the windows and steering wheel and door panel. Look, I can rub it off with water!" So they said they would finish it when I brought the car back to complete the exterior when the weather was better. I took my car back within a few days of the repair to finish the detail and also because I still heard the original noise that replacing the wheel bearings and tie rod was supposed to fix. The sound didn't happen when I rode with the mechanic, so they never identified it, but apparently it wasn't the wheel bearings and tie rod that I was told was the problem. (have since found out it was the brake backing plate, simple bending it solved the sound). So that day (I was very nice about this too!) they washed their hands of me. They refunded my money for the auto detail. I figured, okay, they gave my money back, I got a partial detail... I'll let it go and move on. But when I found out that the repair I paid good money for didn't last (what, six months tops?) and I had to get all new tie rods and an alignment all over again, and a new tire (!), realizing I wasted a lot of my hard-earned money on them and had to go through this repair all over again, and pay for it again, I'm pissed and not keeping quiet about it anymore. Palm City Auto did me wrong. Even though I was super nice about the whole thing, they washed their hands of me, and then I find out that it was all for nothing. Not cool.

I went to the office today, referred by my insurance company, State Farm. I was greeted by an…read moreelderly woman with a terrible attitude from the moment I walked in through the door. She told me she had called me several times to schedule an appointment to estimate the damage to my vehicle. I explained that I had been out of town and that I was there for the estimate. She said I needed an appointment and that they didn't do estimates just by looking at the damage. She said they wouldn't give me that kind of estimate because she didn't want to waste her employees' time, and that I could ultimately take my vehicle to be repaired somewhere else. I tried to explain that this wasn't my first time dealing with estimates and that I knew that if additional damages were to be found as the repairs were taking place, then the estimate would change. She ignored me and said that if I didn't like it, I could go somewhere else. She was very rude, disrespectful and very dismissive of my needs as a customer.

Highly recommended! Great customer service. Jim was very…read morehelpful throughout the entire process, my car looks great!

Jay repaired several dents around the gas cap cover on my 2025 Jeep. He did an EXPERT job. He was…read moreprofessional, timely, knowledgable and very reasonably priced. I would recommend his services to anyone!! Mike M

Jay was great and fixed my car ding right up. I texted him Friday night about 5.30 pm (said he…read morewas open, why not?). He texted right back. Said he was working Saturday (next day) and could swing by to take a look. Must have been around 10 am next morning Jay was at my house. $20 minutes later and a few dollars spent I couldn't even find the ding.

EDIT IN RESPONSE TO GERBER CUSTOMER CARE:…read more Gerber Customer Care Manager Jessica Delagarza responded that "the team as well as your insurance company, and several upper managers have been in contact with you to discuss your concerns." I'm unsure where that characterization is coming from. I have repeatedly requested a substantive conversation with upper management and have not received one. Customer Care has received those requests. The primary management call I received regarding this escalation was from Regional Manager Scott Morgan. During it, Scott told me Gerber doesn't "have a time machine," discussed Gerber having happy and unhappy customers and not being able to make everyone happy, and claimed he had already heard my "full story," despite portions of my current complaint not having happened at the time of the conversation he referenced. That call is part of my complaint. It is not evidence that my complaint was substantively addressed. Contact occurring and documented concerns actually being addressed are two different things. Jessica's response exhibits the same failure. I have now attached photos containing portions of that documentation. I encourage readers to review them and make their own judgment. I spent about two months trying to handle this privately. Since that produced no meaningful result, I'm documenting it publicly. I gave Gerber leadership a 30+ page report containing screenshots and a timeline of texts, emails and calls. My vehicle entered Gerber after an April 8 accident. I did not get it back until June 19. During the repair, I repeatedly asked what remained, what could go wrong and what could delay my car again. I'm a mechanic, so when another issue was found, I wondered whether it could have been caught earlier. My documentation shows how difficult getting answers was. Some documented conduct also appears potentially relevant to Florida Statute §559.920, including provisions concerning deceptive or misleading statements by repair shops. I am raising that concern, not declaring Gerber violated the law. Eventually, I asked General Manager Jenny Cole to STOP sending repair updates. They continued anyway. When I wanted useful communication, I couldn't get it; when I asked for certain communication to stop, I kept getting it. When I picked up my car June 19, I handed Jenny a physical copy of my report and was told it would make it to Kaleef Henderson. Since then, I've repeatedly tried to reach Kaleef Henderson and Jorge Fernandez through calls, texts, emails and Customer Care. Getting my vehicle back did not end the problems. Subaru subsequently found additional issues, including a gasket/seal issue around the turbo I was told resulted from improper reassembly, plus concerns involving a replaced strut and my A/C blower motor. That escalation led to the Scott Morgan call referenced above. Instead of solving my complaint, that call became another part of it. Scott also characterized our previous conversation as approximately 45 minutes. My phone records show approximately 26 minutes. More importantly, portions of my current complaint had not occurred then. If Scott had already heard my full story before those events happened, Gerber may actually be in possession of the time machine he referenced. To me, this illustrates a central concern: statements about my complaint do not appear consistent with the documented chronology. I later told Customer Care what I believe sums this up: Gerber has had a customer do a process improvement manager's job for free. I've spent months documenting repeated communication failures, only to watch similar failures continue while I report them. I was told this facility was coached. Yet after my June 19 pickup, another customer posted a strikingly similar complaint involving repair, communication and corporate response. I told Customer Care that, to me, this looks like a company on fire. Scott also told me his Southern Division is Gerber's most successful division. If that's accurate, I find that terrifying. After what I've documented within that division, I wonder what the less successful ones look like. Despite everything above, my request remained simple: Call me. Have a substantive conversation with me. Even Customer Care agreed it should not have been this difficult. My complaint went from one shop through Customer Care and regional management. I've repeatedly asked Gerber to review the history, address the documented discrepancies and identify who owns responsibility for resolving this. This is no longer just about my car. It is about what happens when a customer documents what he believes are process failures, gives that documentation to the company, escalates through the provided channels, and watches similar failures continue. I still welcome a substantive response from someone with authority to address what I documented. Who is going to address this? After two months, I'm STILL asking Gerber: How did we get here?

My vehicle was involved in an accident and was taken to Gerber Collision for repairs. While it was…read morebeing serviced, they fixed some of the damage, but not all of it. When I came to pick it up, they had called me to inform me that it was complete. However, I didn't make it out of the parking lot before a charging system issue light came on my dashboard. This indicates that the vehicle wasn't thoroughly tested or driven to ensure the quality of their workmanship. They allowed the car battery to drain while it was being serviced and sent it to Tires Plus for inspection because I had only replaced the battery two months prior. Tires Plus replaced the battery under their warranty, but the issue persisted. They eventually determined that the alternator had failed either due to the accident or while the vehicle was being serviced, and the battery was depleted. During an argument with the Gerber representative, they refused to acknowledge any wrongdoing and didn't attempt to fix the problem. As a result, the vehicle is in worse condition than before the accident.