Procare Medical/Lancaster's customer support is outstanding…read more My husband is in a wheelchair and his lift (hoyer) malfunctioned. I called several medical supply businesses in the Lancaster area, desperate to lift my husband. Once they found out that I had not bought my Hoyer from them, they would not even try to help me resolve the problem. I called Procare, spoke with their Service Manager, Joel. With empathy and understanding of my situation, he quickly helped me to resolve the problem over the phone. Shortly, thereafter, we needed to purchase a shower/commode chair. There was no question as to what medical supply company we would use to purchase this product. We found that the Procare sales representative, Joe, went the extra mile in helping us to purchase the right chair. We so highly recommend this medical supply company for its service and products.

We'd been searching for a stairlift for my dad and called ProCare Medical because they sell…read moreHandicare which has been rated highly by ConsumersAdvocate and Retirement Living. Project Manager Justin came to our home, measured, answered many questions, and suggested best product options for our stairway (narrow and placed awkwardly next to doorways). He made arrangements for us to view and try out the model we were interested in, at a nearby location. We would not hesitate to deal with ProCare in the future.

All the staff (with one exception) is helpful and friendly, but I have to point out two people…read morespecifically. Jamal is super helpful and friendly, he answers all questions even ones that I feel stupid asking. He offers to load your car for you, and makes sure you aren't forgetting anything. Steve on the other hand, is rude, doesn't submit orders correctly, just hands you stuff and leaves without offering to load or even checking if it's correct ( which if he took the order it often isn't) it is at the point where if Steve answers the phone, I often will ask to speak to someone else.

My pulmonologist set me up with Lincare as my DME for CPAP. They are the worst. Constantly texting…read moreme to buy supplies, but they will never return a call, rarely answer the local number, and the national call center is worthless. I tried for over three weeks to get a new CPAP machine and they never got back to me even after calling repeatedly. When I could get through, it was always "waiting on prescription" even though they had it on file, and then waitig on insurance and could not fulfill the order even though I offered to just pay out of pocket. I finally gave up and got a new machine from cpap.com next day. I won't even be buying filters from them again. I'd rather pay out of pocket than deal with this company.

We had an issue with our mobility scooter and took it to Sunset Mobility after finding this page on…read morethe web. From the moment Levi greeted us we knew we chose the right place. He addressed the issue, and we left with a working scooter and the confidence we needed. They are experts in this field and reasonable. The shop is spotless and both Levi and John are true customer service professionals. I will certainly highly recommend them and when needed go back. They also have an amazing selection of products to choose from.

I contacted this company to see if they worked with Medicare for getting mobility assistance for…read moreseniors! I have never heard anything back from them!

Yes, my go to place for supplements and healthy choices. Come to this location every week. There…read moreare two employees that always helps me with all my needs.

This store really is a little gem and different from the chain drug stores. I need to remember to…read morego here more often! What I like is they carry many products catering to homeopathic, natural,and organic lifestyles. Whether it be medication, beauty supplies, or food - their selection of these items are the best around. This is in addition to the normal drug store staples of beauty, drug, cosmetics, seasonal items,etc. They also have a pharmacy which I've never used. Hubby likes the fitness supplements and protein powders. Their selection of these items are pretty plentiful too. Prices are kinda all over the place, depending on the product but overall probably higher than say going to CVS. Often they will have a double page ad of coupons in the Clipper so look for it for additional savings on select items. When I was dumbfounded on where to find essential oils I found them here. Selection is fairly good although there were several I bought on ebay either because Savemart didn't carry them or the price was better. So why 4 stars and not 5? For me I hate their parking lot. The layout is poorly designed. Secondly the isles are close together and crammed. The place is usually crowded and its hard to find help. Lastly the security guy at the front door checking your purchase when you leave. Is theft that prevalent here that that's necessary?

I love this place. Staff are always friendly and they greet me by name. Scripts are always ready…read moreand they even deliver for free. Great business.

I have had MANY good experiences with Ganse Apothecary. The…read morestaff is always helpful and go out of there way to help resolve issues with scrips, blood work or billing. My family has done business with Ganse for many years. This is a testament to a GREAT apothecary. The owner is a Great Guy, he has gone above the call of duty for myself and my brother. (He never announced to me who he was ). They even delivered my brothers much needed script just so he could stay on his script without interruption. This is GREAT apothecary I would highly recommend this to anyone who is looking for a reliable, friendly, knowledgeable staff. Thank you ALL so much for your time and EVERYTHING you do. The Barry Family

Ordered cane. Haven't heard anything in two weeks. Called and they said they needed more info but…read morenever called and asked for it. Had the feeling they didn't know what they were doing. Cancelled

This is a horrible service company from the intake, through staff and billing. I give 0 stars…read more for all my reviews. My latest problem with them is they have never billed my insurance company for my medical equipment which I purchased last July. I have repeatedly called and told them they are billing the wrong insurance they take the information, say to give them a month to process and they never bill the correct company. They call me each month and say my insurance refused the bill and I tell them they are billing the wrong company, they must bill the primary insurance company first. They still have not been paid. Incredible.

Helpful staff. Reasonable prices. Easy parking. They had what we needed. Couldn't ask for more.read more

Knowledgeable staff who are friendly and helpful. They have a HUGE, very nice assortment of…read moregadgets and tools for those recovering or facing a challenging medical situation, as well as rollators, walkers, bedside commodes, and many, many other necessary and/or helpful items. They also do repairs on equipment here onsite. Nice people.

My wife is a nurse so we stopped here because she wanted to buy more nursing uniforms. They have a…read morewide selection of uniforms and slip on clogs at a good price. Located right beside the Kirkland's.