We happened to stop in at Smithgall's Pharmacy during our recent Lancaster outing, primarily for…read morenon-pharmacy purposes. Smithgall's is probably one of the few surviving non-chain neighborhood pharmacies. It's a typical corner store in a residential area, with beautifully restored older homes. It's the opposite of a big box chain. Smaller selection, however I saw products (Sea Breeze!) that I haven't seen in a store. This may be because the shelves are not jammed with stuff. No self checkout. The staff are lovely and welcoming. The woman at the counter answered questions with cheer, and quickly checked customers out. The prices were...reasonable. A 20 oz bottle of soda cost $1.50 for example, which is on par with others. It's just a lovely place, and I'm sure we'll stop in next time we're in Lancaster, even if it's out of the way.

Service is outstanding...I've never even had to stand in line! Always fill my medicine on time...at…read moreCVS I never get my refills or new scripts filled when they are due

Krissi at the front desk was very rude. Walked away from me while I was talking to her generally…read morelacking customer service, or kindness. Called me to her while I was in line then proceeded to tell me i needed to hold on she was finishing something. Sad because they are usually fast.

Were they drunk when they redesigned this store? Why is there a frozen pizza, vegetarian, greeting…read morecard, baby formula, office supplies aisle? I do miss the apocalyptic Orwellian propaganda recording that used to play during the beginning of the pandemic "the supply chain is strong, there's enough for everyone." They sell food.

I am the sister and caretaker of my sister Deb and have been useing Minnich's Pharmacy for many…read moreyears for Debi's meds because they deliver. We are both elderly. Debi has the onsset of Dementia and I have breathing issues so even though you are not a prefered pharmacy with our insurance the convience is worth the cost. We recently moved from one apt to another in the same develpement and have had her prescriptions delivered for 5 1/2 years at the same address until our move on 7/2. I have made every attempt to help the drivers know it is a different apt building by contacting the store 3 times with suggestions. Like "can you please when Debi gets the next few refills can you please tell the driver that it is a different building and apt in person !!!!" They will not know~ the addresses are almost identical. Well today, as usually it didn't go as planned. I was told the way they notify the drivers of any changes is on the green slip of paper stapled to the bag!!!! the print is 5xs smaller than the print of The customers name!!!! I am sure after going to the same apt for 5 years when you see the customers name YOU HAVE NO REASON TO KNOW THEY MOVED! When I called the store again to ask if they could do something different!!!! I was told NO. Not only that but Holly who works there muted my call and when I called back the other person who answered the phone said Holly went to lunch and said the call dropped. This is my second issue with miss Holly!!!!!! I worked in customer service for 55 years from selling real estate to managing a convience store........... Can't you go an extra inch and make this experience one that I would want to continue using your service!!!!! Sincerely, Toni Debi's sister,caretaker, roomate .

Best experience ever at a pharmacy. I was treated like family. No mistakes. The lowest prices.read more

Easily found what I was looking for and paid much less than what cvs or rite aid charge. Phamacy…read morewas Well stocked and easy to navigate through...

Last time was there to pick up a prescription I saw the pharmacist drop the bottle that my pills…read morewere going to be going into onto the floor and she ended up opening it up and using it and put my medication in it. I called her out on it and I told her to forget it and I reported her to the state. Don't bother going there of those people are as crooked as a side winding snake. Very expensive place to go also

last post 11/14/2025. ABSOLUTLY NOTHING HAS CHANGED. why bother posting...I wish more places were…read moreset up to compound medication. Once again I was treated rudly by the clerk. She had no compassion or a clear understanding of the problems. She then threatened me because I raised my voice. I ended the interaction. I hope she is the one to read this and learns what customer service is. Kirk M. I have seen that before as well. Ashley R. back in 2019 it was a very good Pharmacy, you should try it now.

The Medicine Shoppe on South Queen Street has been my pharmacy for over three years since I moved…read moreto York. They are a preferred provider with my insurance plan, and have saved me hundreds and hundreds of dollars per year over my previous provider (also preferred). I had no idea pharmacy providers prices for a Medicare plan could vary that much! My previous pharmacy offered exceptional, personalized service, and I was afraid I would lose that with a new one. Nope! Medicine Shoppe has a great team that provides a great experience each time! Shout out to Meaghan and Linford with whom I have most to interactions...they're both top notch in friendly service, accuracy and having orders ready on time. The Medicine Shoppe also has delivery available daily for a nominal fee. Another service worth mentioning...walk-in vaccinations during regular business hours. Little to no wait. Finally, while I have had an very occasional less than stellar interaction with one or two team members, I whole-heartedly recommend the Medicine Shoppe on South Queen for all your prescription and vaccination needs. I would give them 10 stars if I could! Thanks!!

Yes, CVS is huge. Walgreens is enormous. Even so, when you need a speciality prescription or…read moredurable medical good, Sloan's Pharmacy is your place. My mom needed a very specific type of bandage. I knew I could get it for her at Sloan's. No, they didn't have it in stock - it was so specialized I didn't expect them to - but they ordered it that day and I had it three days later. They called me when it came in and had everything including my invoice pulled up so all I had to do was grab the box, sign my name and head on my way. A few weeks ago, my dad had an uncommon prescription. CVS pointed him to Sloan's who, of course, had it in stock and waiting for him by the time he walked to the counter. What I find fun at Sloan's is all of the candy - my old favorites, Mallow Cups and Beechnut gum were there as were other new and vintage candy, mints and gum. I could see myself getting into trouble if I had to wait too long for a script. Sloan's takes most insurance plans including my out of state plan. For durable medical goods, they will submit the claim for you and bill for the difference. They also offer delivery which I appreciate for my elderly parents. Every employee I interacted with was friendly and helpful. It was a nice change from that big box pharmacy down the road.

Friendly staff. I've never had to wait in line very long to get my prescriptions. I would give 10…read morestars if I could. So much better than any chain pharmacy.

Great place to get balloons arrangement. They will blow up you own balloons like mine here for a…read morefee. The small balloons were $1.20 each to get blown up. I paid $17.?? For the two big ones to get blown up. Kathy is a creative genius there. She's so friendly and knowledgeable.

The Grocery portion of this business is fine. However, the Pharmacy has steadily gone downhill…read moreover the last 20-years to the point where it's simply a den of incompetence. Hire qualified people! The only reason I keep going back is for the gas points. If I could leave no stars or negative stars in this review I would.

I took the case to court and won the case. Just wanted to…read moreshow them the little person has some rights but will never buy anything from this trashy place again. Took my medications to Giant foods and even get gas points off my medicine. Big saving again for the little man.

Sloans is the best, they always treat you like they value your business and that you are part of…read moretheir family. When I walk in there I am consistently greeted by a friendly team member and they have several time gone out of their way to accommodate a special need. The place is clean and tidy and and even with a brand new RX, the service is always super prompt.