In the market for a range handgun case, I just wanted something quick and compact. Nothing fancy…read more My internet search a month prior to led me to 5.11 Tactical, so I jumped on the opportunity to visit the small store when we were in Lubbock, TX. We were immediately greeted by a nice lady who knew exactly what I described to her since it wasn't on the floor and promptly assisted me by grabbing a black double pistol case - that also holds 6 mags - from the back. I have already ironed on a bunch of my patches I had been storing for years. Love it - especially for the price: $43.30 including tax. It's sturdy and has been easy to use during several trips to the range this far. Thanks also to this employee for directing my daughters to the clean restroom. Dressing rooms were available if you need to try on tactical pants, etc. Free nearby parking.

Just order instead the lady at the front was less than helpful. Asked if I wanted to link my online…read moreaccount and go through the process I said yes so I can use my first responder discount. Then she told me 5.11 doesn't have a first responder discount. If I use it online and can't use it in the store what's the point of linking it!

I have not personally paid for anything from the store but have dealt with the staff on multiple…read moreoccasions for my boss. I was picking up some shirts my employer had ordered and I was warned that it had been a nightmare to get them ordered and to prepare for the worst. I was pleasantly surprised when it was a quick and easy pick up! Once we pulled the shirts from be bag we quickly just tore tags off and hung them up. When it was time to use the shirt we noticed that a white one had brown stains all over it (looked like dirt). I tried washing it with stain remover to no avail. I called the store and they said to bring it in. When I did they proceeded to politely argue with me about whether the stains were present when we picked the shirts up. To their credit, they do check each shirt for size and color before they put them all in the bag so I understand that it seems unlikely that a white shirt would leave the store with unnoticed stains. But it happened. The conversations were awkward because I was trying to explain that I knew for a fact the shirts had not been worn and that I was not the buyer anyways. I noticed tones of annoyance in their voices which made me uncomfortable. Eventually they brought the shirt back to me with a "pretreatment" that smelled so much of sharpie that I had to drive back with the windows down. I washed the shirt with the treatment and it did take some of the stain out but not all of it. I called again a day or two later and they said they would reorder if i brought the shirt back in. I appreciated that they did not argue with me BUT... As soon as I walked into the store the girl at front (same as the previous time if I remember) did not seem willing to honor the agreement made on the phone at first. She politely reminded me of the procedure of checking shirts before sending them out which I was fully aware of. They did end up taking it and stating that they would reorder. I tried to smile and speed politely but the employees I spoke with were not returning the love. It was uncomfortable at best. The shirts done properly did look nice and they did eventually make things right but I would not use this service for myself based on the two uncomfortable encounters I had. I understand mistakes and weird things happen but I would like to have been treated with more respect instead of suspicion and annoyance. UPDATE: 26 days later I called to check in the shirt and they said they had it. Going in to get it was easy and pain free. I was treated with courtesy and respect this time. Not sure how to feel after 2 nice and 2 not so nice visits.

The manager of this place is hurting their business. She keeps slipping set up charges on…read moreeverything I have done. They already changed set up but claims if the size or color changes it must be charged again. $25 fee every time you walk it the door. The owner needs to watch this person.

This is one of my most favorite stores in Lubbock and one of the few keeping me sane around here…read more We might be far from the mountains but coming here makes me feel like they're close by. While I'm not huge on fly fishing and there's not much of it to be had close by, about a quarter of the store is dedicated to it. You can get rods, reels, line, flies, and a whole getup for the sport right here. Not to mention, if you bump into the owner he's happy to chat and provide some pointers. Another quarter of the store is dedicated to hiking and camping. There is a very limited selection of tents, sleeping bags and pads, general camping supplies, and quite a few backpacks. They supplied me with a couple items for my 2023 AT hike, but what they have is generally aimed at car campers. The remaining half of the store is all clothing and shoes from the most popular outdoor brands. Outdoor Research, North Face, Patagonia, Buff, Goodr, and so many others. I imagine they're making most of their money from people who mostly just want to look outdoorsy. Which is fine from my perspective. They are always well staffed with college students. Almost seems like there are always more employees than really necessary in here. Nevertheless, I usually end up popping in just to have a look around whenever I drive by. I honestly rarely buy anything mostly because I don't need anything. But the ambiance always makes me feel at home.

Nice little west Texas secret. Very accommodating and friendly shop- very engaged in the local fly…read morefishing community.

It is unbelievable the things Kim can put your logo on. Don't ever say it can't be done , because…read moreBates-wells will make it happen. They have anything and everything you could ever imagine for marketing.

From the owner: A team of professionals providing quality promotional products, creative ideas and reliable service…read moresince 1946.

This is a great veteran friendly business. They are knowledgeable and always complete with great…read moreservice

Great service ! Velocity bike are very professional and provide me with the best service for my…read moremountain bike. Nothing but good people all around! Highly recommend them. PS: they service all bikes but it's the Specialized bike shop to go to in town!