Honestly I drive 2 plus hours from Abilene just to come here. I wanted to buy some pants but I…read moredidn't know how they would fit. So I gambled and drove up. Not only did I find what I needed ( those pants fit!) I found a few other items I didn't need but wanted and everyone where was so nice. In addition to that, they are dog friendly so my dog came with me. Everyone was courteous and was so friendly to my dog. Even offered her some scratches. I will definitely return with my dog.

I have found my new favorite clothing line. Their No - Yank t's and tanks are really nice. Fit…read morewell, comfortable, hugging but not skin tight. Their dry on the fly pants are another great one - fit without being ridiculously tight or uncomfortable. My only drop in stars is because of the cost. They have frequent sales/clearance - which is great but prices are pretty high overall. The staff is friendly, knowledgeable, and just really good people. The location is close to me and the store always looks extremely well maintained/cleaned/orderly.

Don't shop at The Matador they are over priced and a narrow selection. I order shirts for the The…read morefinal four and they were never shipped. When I emailed about them several times the owner or manager was rude and snippy, When I drove to pick up the shirts the young lady (obviously a student) was nice and apologetic, but could not help because they did not order enough shirts to fill paid orders what the heck. I went two doors down to Red Raider Outfitter. Huge selection and super nice people. Again do not shop The Matador.

We made a trip to Lubbock and our future red raider selected a basketball as his souvenir. However,…read morewhen we returned home (out of state) we discovered the ball wouldn't hold air. I contacted the store and manager Taelor returned my call the same day. She was extremely helpful and provided great customer service, as any Red Raider would do. She was very friendly, prompt and shipped our son a new ball with no problems or hassle. So very thankful for her going above and beyond to make our kiddos day!

I am not sure why this store is at a 2.8 review! I would…read moregive a 10 star if I could. The staff is extremely personable. Willing to help and service with a smile. My daughter and I went in and the staff were so friendly. We loved Madeline and Jordyn. We loved the diversity. We would be back for sure!

Chrome gets 2 stars instead of 1 only because they offer some genuinely cool stuff for the Lubbock…read morearea. Honestly, some of what they sell feels more LA-level than West Texas. But that's where the positives end. I've visited the store three times and made purchases on two of those visits. Every single time, I was treated like a second-class citizen. The staff is rude, follows customers around as if they're going to steal something, and responds curtly when you ask questions. If you're reading this review and wondering whether the negative reviews without photos are accurate -- they absolutely are. As an Elite Yelper, I usually know how to filter out unreliable reviews, especially from accounts with no photos or very little activity. But in this case, reviewers like Alex R., Rudy M., Crystal J., Michelle S., Preslie S., Lauren G., and Candice B. are telling the truth. I won't shop here again. I can find the same cute items online or in Dallas, Austin, or LA without having to deal with the attitude. There's no reason to "bow down" behind the red velvet rope after walking through an embarrassingly tacky single-door entrance with terrible signage.

Walked in needing a bow tie for my Christmas Party. The employees (Joseph specifically) were great…read moreand spent several minutes matching and finding the proper shirt/tie combination. I left with two bow ties and a vest I'd been eyeing.

Worst customer service ever!! The store manager had no desire to correct any of their mistakes…read more Tuxedos weren't there on pick up day. Tuxedos didn't fit. Buttons were broken. Awful. You pay $2000 for tuxedo rentals for a wedding and get this service??? Aaayyyyy! You have 1 job, Jos A Banks....tuxedos. You score a 0 with me.

Really cool place! Very urban and modern.I liked that the designs and the clothes are streetwear…read moregeared.

Oh Marshall's how I miss you during this quarantine time. I can't wait until you open your doors…read moreto my second home. If I New this was going to happen, I would have shopped harder the last time I was there. Till next time.

I found 3 Squishmallows I have been searching for here so for that reason alone... this place gets…read more5 stars from me!!!

In the market for a range handgun case, I just wanted something quick and compact. Nothing fancy…read more My internet search a month prior to led me to 5.11 Tactical, so I jumped on the opportunity to visit the small store when we were in Lubbock, TX. We were immediately greeted by a nice lady who knew exactly what I described to her since it wasn't on the floor and promptly assisted me by grabbing a black double pistol case - that also holds 6 mags - from the back. I have already ironed on a bunch of my patches I had been storing for years. Love it - especially for the price: $43.30 including tax. It's sturdy and has been easy to use during several trips to the range this far. Thanks also to this employee for directing my daughters to the clean restroom. Dressing rooms were available if you need to try on tactical pants, etc. Free nearby parking.

Just order instead the lady at the front was less than helpful. Asked if I wanted to link my online…read moreaccount and go through the process I said yes so I can use my first responder discount. Then she told me 5.11 doesn't have a first responder discount. If I use it online and can't use it in the store what's the point of linking it!

Alexis in men's apparel needs a raise. She just started working here. She helped me with picking…read moreout a shirt. I was asking her all kinds of questions and she handled them like she'd been there for years. Super friendly and outgoing thank you Alexis!

Best shoe selection in Lubbock. Heck who am I kidding....it's the best ladies shoe selection in…read morethe HUB city. They carry a fantastic selection of higher-end shoes like Antonio Melani. This location always has plenty of staff, inventory & like a good Dillards....amazing clearance sales.