I bought a hospital scrub from this company, but the size i ordered didn't fit me. I requested to exchange to the right size. I returned the scrubs that didn't fit me to the company the next day, they promised to send me the right size but I it was never delivered. The worse thing of all is that they didn't even refund to me at all. I'll never buy from this company again!!! read more

BEWARE!!!! Worst customer service and do not believe in exchanges and returns. I received wrong size of my scrubs and for my first call I was called back by Philip Gabriel and got yelled for just leaving a missed call during non business hours. Then when he told me to ship back the pants, he agreed to pay me back the shipping charges. It has been a week and now in my third reminder call today to pay me back, he again yelled at me saying he will not pick up my call again. He also does business under the website finescrubs.com. There is no other contact number or escalation process provided at the website. read more

Scrub unlimited had a variety of brands. The sore might look a little run down but the service is top notch. I received a tour of the entire shop, it was well organized and the saleswoman gave me her undivided attention. They go above and beyond to find what you're looking for. They take card, cash and Apple Pay. I would return! read more

Scrubs Unlimited - Store front - Uniforms Near Me

Great prices great selection. Staff was very helpful I would definitely buy from them again

I came in on a Friday afternoon looking for a pair of scrubs. Jessica was beyond helpful and patient with me while I tried on so many pairs. She also had a huge phone order she was dealing with. She did such a great job with her recommendation that I came back in and bought a second pair! read more

Yes, it's messy inside, and yes, there really is a $10 sale that I happened upon on my walk over to Diddy, the "buck fiddy for 6" formerly named. If one is patient and doesn't mind digging and keen-eye-lasering the inventory, great steals can be discovered. Oh--& a bit of luck. Combed cotton, Iguana, Koi, Grey's Anatomy brand...it is here! Made out like a bandit. read more

Scrubs Unlimited - Uniforms Near Me

Excellent service and selection from a local family owned business. Would highly recommend!

I found this place on Yelp and was about to order on line but very happy this store was close to my home since scrubs can fit differently according to style. Philip the owner helped me tremendously. I felt I was at a high end boutique with the level of customer service I received. I can't believe some of the negative reviews based on Pandemic related delays. Come on people where is your compassion and patience. Leaving a negative review based on outside circumstances is not fair to family owned businesses. I was very happy with my scrubs and service. Will go back again for sure. read more

This is a quiet shop with a sizable selection of scrubs. What's the treat are the colorful scrub caps for ladies and guys - they're cotton, fit well with back ties. They also have these ScrubCaps that fit the head tight for guys and girls with short hair. Price is good, too - $14 each. I go there and find these caps. I love them. White dr's jackets, and all things healthcare. Check out the caps! Prints, bright, fun designs for nurses who work with kids, and the surgery ones. read more

Called on Thursday regarding lab coat fitting. Was instructed to come in Friday before 5. Drove 45 minutes and arrived at 4p and door was locked with no one present. Called the number multiple times with no answer. No option for voicemail. Stuck around and waited for 45 minutes and still no one available during business hours. Very disappointed read more

Absolutely do not go here...if you need scrubs or lab coats, go to All Heart on Sepulveda or on-line. I visited this store about 2 months ago and inquired about a lab coat. They didn't have my size but the owner's son (he introduced himself) assured me that he would be able to order it and call me to follow-up. He never did, so I made a repeat visit today (my lab coats are really getting shabby and grimy). The lady behind the counter didn't even greet me and when I stood in front of her, she refused to acknowledge my presence. So, I cleared my throat and said in a meek voice, "Excuse me, may I ask you a question about this lab coat"? She replied with a cold, stern and completely unprofessional manner. "Yeah". Forget them...I walked straight out. I'll take my business and leave their bad attitude and karma at the door! read more

Top quality labcoats Very superior embroidery of the logo I requested I buy all my lab coats from them My whole office asked me where I got it from read more

Totally agree with Fara A. Don't give them your business. Scrubs unlimited? More like Scrubs Definitely Limited. I went in there after speaking with Phil, the owner, about nursing school admissions. He said that as a reward, if I get into a program, he'll hook me up with 1 set of scrubs for free. I came in after getting my acceptance and he hooked me up with 1 free bottom (Dickies Hip Flip, XS Petite) since no tops were in stock that would fit me. That is: 1 IguanaMed set and the Dickies bottoms. He said he'd order me a two-pocket scrub top in XS (since they only have huge sizes in their really crappy stock) to go with my Dickie's Hip Flip boot cut scrub pants (the free set). He took my # and name, specifications and said he'd call as soon as it comes in. Let me repeat, that I did BUY a full set of scrubs, and had 1 pair of pants for free. Months go by and no response. No follow up. So, like Fara A., I came back in to see if it came in, if he happened to have that top... He's on the phone and makes me wait for about 20 minutes to even ask what I need. I need to go on campus to study for my qualifying exam. Waiting. Patiently. Then he gets off the phone and talks to another customer. Finally he asks what I'm there for. He tries to convince me that the double pocket top would be too big for me and no one buys it because of that (a standard scrub top???? Really???). So I asked if he could order it - AGAIN. and he said "well if I order it you're obligated to buy it." and I said "you told me that this would be the remainder of my free set" and he goes "oooh. right." I re-introduce myself to remind him of our deal for the free top. I could tell he wasn't into it. He took my name, #, order specs. Again. Claimed he would order it. I found Dickies hip flips in my size again and brought them to the counter. I said "I will hold off on buying these UNTIL you call me back telling me the top is in. Because I'd like to continue to give you business." and he was all "sincere" saying "oooh yeah yeah I'll call you they should be in, in about a week." This is exactly 1 month and 1 week later. No call. I don't expect one. Don't go to Phil. He doesn't stick to his word. He has crappy stock (plus sizes, men's, children's, and women's only in larger sizes) and doesn't follow up if he claims he'll order you something. He's SUPER nice the first visit but after he gets your business once, he's done with going out of his way to help you. I know I didn't purchase the top prior to him ordering it, but it is just in bad form to promise your customer to order something they want from you, even wanting to continue to give them additional business. Messed up. Phil if you are reading this, you have my number (I gave it to you twice, afterall). If you feel like being a good business owner, you can call me and follow up, like the bigger stores do. In the event you don't want to, then I refuse to bother with your store and I will give an honest opinion about Scrubs Unlimited to my friends and classmates not to go to you. We have a lot of classmates in the LA westside area, too. read more

In November I ordered 4 pair of scrub pants. I was charged for 4, but only 2 pair arrived, but the invoice said that all 4 pair shipped. I called the company multiple times, to be told that it was an error and that 2 pairs were back ordered. over the next months I had to call repeatedly to get updated on the status of the 2 pair and was told "the company is still back ordered, it's harder on us than it is on you" even though scrubs unlimited is the company who received my payment. I finally got a refund, today, just for 2 pairs, not the shipping or tax I paid on the 2. when I called, I received the worst customer service. I was again told that a back order is harder on the scrubs company than it is for the customer who has paid and not received the product. I was treated like I was asking for free stuff when I requested a refund for the tax I paid. I said that I felt like it was wrong for having to work so hard tracking down a product I paid for and again heard that I was in the wrong. Patrick the owner said "I'm the nicest person in the world" when I said that I was unhappy with the experience and that he was being rude. Absolute worst customer experience I've ever received. read more

Two purchases via telephone February 2022: Very professional representative. Particularly appreciative of honesty regarding sizing (scrub pants) and fabric (all cotton). I have shopped with this store in Westwood, CA for many years, and I shall do so again. --Raymond G. read more

The younger woman working there was amazing. I have never worked in a medical office before and she was extremely knowledgeable and the first top and bottom I tried on were perfect and comfortable read more

Extremely friendly, good communication and they answer their phones (call ahead if you are looking for something specific). Parking is a little tricky but this place's prices make it worth it. Owner is nice and helpful! read more

I used to really love this store but unfortunately it has gone down hill. I purchased scrubs in March and waited a month and a half for my order and it took several phone calls to get a response about my order. I realize that my order was during the beginning of the pandemic so I understood the wait and dilemma. Phillip, the owner, explained that he would send me my scrub bottoms and then proceeded to tell me that his monogram guy had made a mistake on the coloring of my hospital logo but it wasn't too noticeable and asked if I wanted them. Well of course I don't want a messed up order so he said he would order new scrub tops and have the logo reprinted. Now it's 3 months from the date of my original purchase and still no scrub tops. Having to go to another store to get new scrub tops, I asked for a refund 2 weeks ago and after 3 phone calls and 2 emails Philip emailed me back, never apologizing, and just said, "I need your credit card #." I same day called him and he said he was really busy but would take my credit card # down and refund me by the end of the work day. Almost 2 more weeks later, still no refund! I called today and he said, "Someone shredded your credit card # because they thought it was done. I was going to call you." Still no apology, he did give me a refund and that is the only reason why I am giving him 2 stars. Prowear Plus down the road has a larger inventory, exceptional customer service and I had a great first experience with them recently. Didn't even have to order scrubs because they had everything I needed in store. I highly recommend you go there! There's a reason Prowear Plus is getting 5 stars on yelp and Scrubs Unlimited is only getting 3.5 stars! read more

Scrubs Unlimited - Uniforms Near Me

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Phil is great. He's hilarious and has been in Westwood village a long time - ask him about the history there if you want to know more. I bought a pair of navy blue all cotton scrubs from him. He special ordered them for me. His knowledge of scrubs is pretty thorough. He has an attitude of service and goes above and beyond. I wouldn't hesitate to refer anyone to Phil/Scrubs unlimited. read more

Stay away!!! I got two set of scrubs from this store 2 weeks ago and the printed logo pilled off after washing it once!!! I payed $70 for each and when I went back to return it he said I can't return them!!! So no refund and he didn't take any responsibility about the damaged logo!!!! Horrible customer service, very overpriced and poorest quality!! read more

Love this shop! Shop owner and store clerk were super helpful. Owner has been in the industry for years! Large selection of scrubs and lab coats. Very easy and informative experience! Will be coming back here for sure! read more

Scrubs Unlimited has something for everyone. if you don't see it just ask the owner is accommodating and very friendly. Ask them when they are having their sales, they are legendary. The owner also works tirelessly in the community for solutions to important situations like homelessness and student hunger. lastly what can I say we went to the same high school and college and I've worked with him in the Community and I shop at his store, if you need it, want or are curious about what he has in store show up in scrubs unlimited, it is usually a great experience. read more

I was getting ready to go to a COVID hot spot on the East Coast for a few weeks and wanted to pick up some unisex reversible by med line nobody had any. I called and Phillip was so great took my info and he got me prices and found out about stock issues from the company and called me back in less than a half hour! He then provided a legitimate alternative that would work and be as close as he could come in the time frame I was looking for. BOOM!!!!!! 5 sets of scrubs just like that at a price I will not mention because it was that great!!!!! Thank you. Honor, Gratitude, Respect read more

I needed scrubs, larger sizes, and scrubs unlimited came thru! Great colors, great fit, quick shipping. L0ve my scrubs! Will be ordering more soon! read more

Great place to buy scrubs. Great website, easy to use. If you call they're willing to help. Very friendly and professional on the phone. read more

I found my visit yesterday... perplexing. I was able to walk in, wait a bit, get help, and walk out with the lab coat I needed so that was fine. In fact, that was surprising because I was buying a lab coat for my boyfriend who needed a cheapie one, but in a large size (3X or 54), and we both assumed we'd have to try a few stores before finding that. Anyway, leaving the store, my friend and I later both acknowledged that something was off. I really only walked there because it was within walking distance from my office and allowed me to complete this errand during lunch. I think, in retrospect, that this is the beauty of this business, but the downfall as well. This store is smack in the middle of Westwood, just blocks away from a mini-city of medical facilities. Doctors, nurses, and students alike have this store conveniently located for them. However, perhaps with this easy accessible market comes the possibility that the business would lose sight of the need to maintain itself as just that: a business. I realized this later because I remembered walking in and being overwhelmed by how chaotic the room seemed. Racks of labcoats were crammed in the front and I didn't know where to begin my search. I started searching through coats, assuming that they were at least be grouped together by size. They weren't. A large was followed by a small, which was followed by a 56, which was followed by a medium. I thought we'd be there forever. Then there was the service. We walked into a woman upon entering you looked at us and walked away. I assumed she was a customer until she resumed her place behind the counter and watched us clumsily search for some form or order or organization amongst the racks. Finally, after a few minutes, she and a man who was also behind the counter said "let us know if you need anything." When I asked for help finding a size, they both looked thrown off as if they weren't expecting to need to give help. The size I was looking for turned out to be in the forbidden roped off area, which looked ever more chaotic, but was found rather quickly. I don't know. I suppose there's just an indifference in the air, something that doesn't make the business that comes in feel very valuable. It was odd. Thankfully my boyfriend has learned not to dawdle and won't need any scrubs or coats anytime soon. read more

Their sign says their open at 9am and instead open whenever they care too. I'm waiting outside for 30 minutes and still no door open! It's one thing for yelp to say its closed and opens at 10, but it's another when the sign says new hours Mon-Thur 9am-8pm! Who the hell doesn't do returns!!!??? Bought 200$ worth of scrubs that we ended up not using with tags all intact, and they didn't fit most of the people that were going to wear them. Employee blatantly was like, "we don't do returns." No sorry, no offer for store credit, nothing! Scrubs Unlimited is terrible. read more

Excellent customer service! Employees were kind & helpful. Returned item that didn't fit without any problem. Also loved their infinity collection and have received a lot of compliments about their style and fit. I look forward to continue my professional shopping at scrubs unlimited. read more

So I asked a girl who works there to help me buy some scrubs for my sister for Christmas. I told her my sister is 5'3". She picks out scrubs for me, and only once I get home (45 minutes away) do I realize that the pants are for someone at least 6' tall. It's near Christmas and I'm heading out of town the next day for a few weeks, so I don't have time to return them until January. Admittedly, it had been about a month by the time I go back in. This is where it gets crazy. I tell the guy what happened, and he is totally rude and unapologetic about it. Won't give me my money back. He says I can exchange them, but that's not very helpful in my situation. You'd think that he would try to show some good customer service since they made the mistake. I mean, at least be kind about it, right? But he is nothing but outwardly rude and dismissive. I say, "well, that's one way to get a bad review on Yelp." He then says I'm being recorded, and that if I post a bad review he'll get it taken down. "You'll exaggerate, you people always do." Apparently he upsets so many customers that this is a regular occurrence. So I guess he's going to get on here and try to discredit me. Go ahead, jerk. Apparently you have a recording of the whole thing, which backs up my account. It was your rudeness that's so unacceptable. You should not be in a customer-facing role. read more

I will never shop here again, and strongly urge others to take their business elsewhere as well. They had a very limited selection, which lead to many compromises that had to be made as well as having unhelpful staff that gives inaccurate information about product quality and specifications. The mistake they made with my purchase resulted in hundreds of dollars I had to spend elsewhere to fix the problem. The "manager" Phillip was not willing to compromise at all to cover the costs I incurred as a result of their poor service. I will not shop here again and you should really only go here in a pinch. Rev. 12/06/2014 It would have been great if that information actually had been presented at the time of purchase, but the exact opposite information was presented to me. I was told that they could be dyed, and after the dye was not done properly, I was told over the phone that they would credit some money back to me, which they refused when I later called them to discuss it. Honestly people, shop here if you want, but don't say I didn't warn you. read more

As everyone before has said, they just can't seem to operate professionally. It's currently 9:47am on a Weds. Their sign clearly says they open at 9. The lights are off and there's nobody in sight. Open on time, or continue losing business. I'll be taking my entire office's purchasing needs elsewhere. read more

They were so helpful and so sweet! Wasn't too expensive at all! WOULD GO BACK! They were able to give me all the options they had in the color I asked for. They helped me find my size and gave me their opinions on how it looked. Awesome place. read more

I was here last week and witnessed the staff member being rude and apathetic to many people; she seemed bored and was staring at her cell phone most of the time. I asked her for the items in my size and she grabbed them, still wrapped in plastic. I got home and realized they were the right brand, but completely wrong items. They won't let me return them. Waste of time, waste of money. read more

The customer service here was incredible! Upon arrival, we had to wait for a bit because they only let one/two people at a time due to COVID. Once we were allowed in, our temperature was taken and hand sanitizer was given to us at the entrance. We were assisted by Jessica and she was so kind and extremely helpful! She made sure to ask what we were looking for, our budget range and proceeded to show us what was available. She made us feel comfortable and her friendly service went a long way. Thank you Jessica for the great customer service! read more

Not sure what the previous reviewers talking about! The store staff and the owner Philip is super friendly and helpful. They gave me many different options to choose from over a variety of brands. Its better than ordering online as I was able to try stuff on and they were even willing to order special items for me. They have in store monogramming facility for really cheap too. The store is fairly well stocked on all items and different colors. It may seem small or over packed but they have a great selection. Its not a regular clothing store, so expect the look and feel of it to be very basic and medically related. I overheard a lady in the store threatening to give the store a bad review if she didn't get a discount.. LAME! The owner told me it happens all the time. C'mon people Yelp is there to help small businesses not bash 'em! read more

Competitively priced. Excellent selection in styles and colors. Fast order processing with delivery to my door. I wouldn't hesitate to purchase from them again. read more

Nice people. It was my first time there to but a lab coat. They have some options but my size (s) that they had wasn't fit me well. But generally the owner and David were nice and very helpful. I recommend this place! read more

Great selection of the brand I like ....good deals when you buy in bulk amounts .......

Philip and his team have everything you need from scrubs to medical instruments to nursing shoes! There's plenty of inventory and he will go the extra mile for you. Great store and always an enjoyable experience!! read more

Loved the quick shipping. Scrub tops were a little snugger than expected but wearable.