Modern, quiet hotel in a great location within walking distance of Falls Park, restaurants, and…read morebars, with a late-night cookie store right next door.
We got the Pride & Joy Couples Package, which included the breakfast buffet for two (normally $16.50 per person, and Bonvoy Elite members do not get free breakfast), a bottle of champagne upon request, two cocktails at Paloma, valet parking (normally $28/night), and 2 p.m. late checkout. I now see a Romance Getaway package that looks similar but without the valet parking and late checkout.
I recommend taking a screenshot of exactly what your package includes when you book. That way you can ask to have your bottle of champagne delivered and make sure you receive the vouchers for the free breakfasts and drinks. The valet parking was very convenient. I received a text that allowed me to request our car before we went downstairs.
The breakfast buffet was really nice, European style (cold cuts with cheese), fresh fruit and berries, Chobani yogurt, pastries, eggs, spinach quiche, breakfast meats, and two made-to-order options for eggs or a waffle with strawberries and blueberries. You pour your own coffee, which is also available free even if you aren't eating at the restaurant. There is also a Nespresso Vertuo with the large pods and a milk frother.
Service varied depending on who was working. Since you get your own coffee and food, there isn't much table service, and if you use the breakfast vouchers, you simply hand over the voucher and don't need to sign a receipt. Bring some cash if you want to leave a tip.
On each floor is a Hydration Station with glass carafes you can fill with filtered water. At the AC Asheville, you had to ask Guest Services for a carafe, which I never did, so it was a nice convenience to have the carafes already there.
Our room was a good size, with a couch and floor-to-ceiling windows. We had a good view overlooking the bar and restaurant square below. Important note: the sheer blinds really are sheer. Even when they are pulled across the windows, you can see into the room, so close the room-darkening curtains for privacy. There is also no nightlight, so you may want to bring your own for late-night bathroom trips.
There is a coffee maker with a pullout tray and rectangular coffee packets. I thought the coffee tasted good, although perhaps it didn't have the full caffeine power I am used to. There was also a mini-fridge with two small bottles of water and glasses to use for the filtered water, plus electrical outlets and USB-A ports by the bed.
There was a nice, little gym.
We really enjoyed the hotel for its quiet rooms, convenient location, and easy access to downtown Greenville and Falls Park. The Pride & Joy package also made our stay a particularly good value, especially with the breakfast, drinks and valet parking included.
