We've been at our new apartment home for over a month. Absolutely love it. Quiet, serene,…read morebeautiful! Inez, the real estate agent is one of the most delightful, knowledgeable, considerate agents. She truly assisted us from Start to Finish! Moving can be a very stressful event. If it wasn't for Elfant Pontz the experience would had turned out harder. The staff had a checklist that enabled us to get everything done regarding our apartment home. I would recommend Elfant Pontz to anyone looking to live in any of their properties! It's worth it...Estupendo! Amazing! 10++++ kudos and stars!!!! Carlotta "Zaire" F.

Slum lords. The difference in the landlord i have now and…read moreelfant pontz is night and day. I would highly advise people to not rent from EP. 0/10, WOULD NOT RECOMMEND. When i first toured my apartment and moved in 3 years ago, the leasing agent lied about so many things. I understand it's her job to get people to move in but straight lying about it stuff that shouldn't be lied about it's crazy. For example the bathroom window was broken when i moved in but yet the agent told me everything was as is and no additional repairs would be made to anything in the apartment. How are they out here renting apartments with, broken windows? Thankfully the building owner fixed it. During my time renting from ep they were a terrible management company. Whenever i'd send maintenance requests it would go 1 or 2 ways. I would immediately get an auto response email noting the request has been received. After that, they would either contact me back asking me a bunch of questions about my request, essentially gas lighting me. Or they wouldn't follow up until i reached out again a week later and they'd always say they were busy. I started putting in the maintenance requests everything i did myself to work on the issue. Bc the way they are it seems like they try to do everything they can to get out of fulfilling maintenance requests. It's so crazy because one day last spring when i came home and was sitting in my car, i saw a rat running from the grass to the trash cans. I immediately sent a maintenance request for exterminating services. They emailed me back saying "are you sure you saw a rat and not a mouse?" That took me out because I'm not blind and it's pretty hard to mistake a rat for a mouse because the size difference. The next day i got home and i saw the rat again and instead of getting out my car i took pictures and emailed them, so they'd actually believe me. That's a prime example of how they would gaslight me with maintenance requests. They really tried to tell me I saw a mouse, mind you I have 20/20 vision. Lastly, they like to mix up words or don't know the meaning of damaged and not clean are. When i told them i was moving they sent me a vacate letter. On that it clearly indicated i would get my security deposit back less any damages. Nothing was damaged in the apartment and i have proof from videos and pictures. They made something up to keep part of the security deposit and said the stove wasn't clean so I was charged for that. I wouldn't recommend renting from EP. Believe the few scattered one star reviews about EP. Oh yeah the leasing agent came to inspect my apartment for painting issues a few months after i had my son in fall 2023 when he was 3 months old. Tell me why she came into my apartment after just finishing smoking a cigarette, so i could smell it on her. She smelled so bad that I had to cover my nose with my shirt. Everyone knows you aren't supposed to come around little babies smelling like cigarettes. Smh

The neighborhood is close to a lot of stores and the highway. The apartments are very spacious! The…read morestaff is very friendly, and I even got a gift bag when moving in! I'm looking forward to living here.

We met with Ms. Rachel and she directed us to the Ambassador 1 Apartments because a two bedroom…read morewill be available soon. We saw the model and loved it. We talked with Ms. Rachel's boss and he told us about the apartment and its many features. We applied and hopefully we will soon be residents. Mary and Barry Jackson

Wonderful management team! Great places to live! The landlords are super helpful and want there…read moretenants to be happy! If you put in a maintenance request, help is on it's way very quickly. Allen and the rest of the management team at the leasing office are very friendly and always willing to help. I love having such understanding and honest landlords. Highly recommend!

My wife and I lived here for about 1.5 years and only left because we bought a house. The…read moreapartments are beautiful with high ceilings, wood beams, and exposed brick, and spacious kitchens and bathrooms. We had lived in various buildings throughout Manayunk over the course of about 10 years, and this was the cleanest and safest property by far. There are key fobs to enter the building and security cameras everywhere. (Our previous apartment to this was robbed, so this was a big deal for us.) And we'll really miss the parking lot. It fills up at night, but the security guard (Big John) will make sure you always have a spot. Management was very responsive to emails and calls--and you can submit maintenance requests online, which are promptly replied to.The walls are thin, but, in our experience, neighbors were very courteous. You rarely heard a peep after 10 pm. When we needed to end our lease early (we had planned on paying until the end but an emergency was making that impossible), Jackie was very accommodating and helped us secure new tenants two months early. It's a big complex, but management is understanding and helpful all the way.

For this proximity to downtown, this view, and this phenomenal service, you just can't beat this…read moreprice. When there's an issue, maintenance is there to fix it within 15 minutes. There's a free cafe with a KCup machine, a cozy fireplace, and free treats (often homemade!). They've got a free gym that's open 24 hours (and I have NEVER had to wait to use a machine!). And the view across the Schuylkill is stunning. Plus there is ample parking...where else in MANAYUNK will you find this much parking?! The best part, hands-down, are the guys who work at the front office. They are so friendly, set up great resident events (with free wine, beer, and food!), respond to emails at lightning speed, and always go above and beyond to do whatever their residents need! Overall, it's a phenomenal place to live at an incredibly reasonable price with tons of amenities.

I have been here a year and picked this apartment complex due to the location, price, and what it…read moreoffers. PROS: Gym, food trucks, location, cameras by parking, events in the area, pet friendly and managers are good. CONS: Getting expensive to live here, hear neighbor's downstairs at times, area getting crowded due to popularity, have to turn on bathroom sink to get shower hot water quicker. I have not had a problem with mold or other tenants. I stay to myself unless I need to step out of my zone for a reason. I have not had a problem with the Managers either. Both Managers are the friendly and Kevin is the best. If they seem strict it is because they are Managers and need to ensure people are abiding by the rental agreement. People need to read the fine print and stop blaming them for doing their job. If you do not like the apartment complex, then move or get your own house.

After living here for a year, we had a very disappointing departure from the Riverloft Apartments…read more When it came time to get our security deposit back, they refused to release a huge portion of it for "paint." When we questioned this they told us there were "scuffs and scratches throughout the apartment, which was a complete fabrication. Despite arguing back and forth for a short time, they basically said "too bad we already painted." I don't seem to be able to attach photos on yelp but if you are curious, I posted the same review with pictures of how we left the apartment on Google. Since we knew we were only going to be in city for a year, we literally didn't even hang a single picture, so there wasn't a single nail hole that wasn't there when we got there. Honestly it's illegal for them to have charged us, as there was clearly no more than normal wear-and-tear and PA laws stipulate that landlords can't charge for that. I considered giving a slightly higher rating because the apartments are in a good spot and are fairly updated and comfortable, living-wise. But looking back there was a constant battle for every dime they could get out of us; for example in the middle of the year they changed their whole payment system and cancelled our auto-pay, and a few days later tried to charge us an exorbitant late-fee. After complaining they did refund the fee, but it's insane that it even came up when the reason my payment didn't go through was because THEY cancelled it.

DO NOT LIVE HERE - AVOID THIS PLACE LIKE THE PLAGUE…read more I have lived here for a year and it's beyond terrible. Just recently was left without power, running water, and electricity while it was 95 degrees out (there was a heat advisory) for 20+ hours. The building managers told us "not our problem." Even after explaining we were on the 7th floor with a pet who was struggling to breath they said "tough luck." We have frequently had issues with AC, no hot water, appliances breaking, amenities (of which there are few) being broken, slow maintenance response times, messy common areas, and more. Please stay at least 200 yards away from this place at all times.

I'm surprised there are no reviews for this apartment as of yet. I lived here for two years. From…read moreJune of 2023 to June of 2025. I only lived there for a short time due to work, no other reason. I actually really enjoyed living here. I had a one bedroom and it was VERY spacious! The cost for what you get vs. what other apartment complexes in the area are charging, it's incomparable! Very low cost, even compared to living in the suburbs! Depending on if the unit you get comes with a parking spot, you can choose to pay for their gated parking. I opted for the parking which, again, I thought the cost was reasonable for the area. While the building is old, they are constantly updating their appliances, AC units, bathrooms, etc. My only complaint was the mail situation. All USPS mail is delivered via small lockers that you open with a key, but almost all packages were just placed in the lobby, in front of the lockers. I have never had packages stolen, but I have heard of it happening. The property manager was doing his due diligence to prevent this from happening and, again, I never had any packages or mail stolen. Hence the five stars. Overall, it's a safe area, the apartment is well-maintained, and maintenance is prompt and does a good job.

Don't live here if you are a single woman…read more When I first moved here, I thought this was the perfect starter apt for me. We had 24hr security, and the building/neighborhood was safe. Over the last two years, it's proven to be extremely unsafe. First, someone continues to leave roses at my apt door without a note. This has happened 3 times. When I bring this up to management, they say there's no cameras on the actual building floors and maybe it's someone that I know. I am 100% positive it is not. To get above the 1st floor you need a key fob. I believe it's someone who lives here and is watching me. I fear that this anonymous person can harm me and get away with it. Because management is not taking this matter seriously, I had to buy a ring camera to deter this person from leaving any more roses at my front door. Second my car was stolen from the premesis in May 2025. Management was not helpful at all. They will not release the footage to me to help me better protect myself in the future if I were to buy another car. The cameras outside and far and few between. I was told "they only record when crime occurs".... Whatever that means. I'd say a car being stolen off the premises is an actual crime. There has been 3 other individuals that I know of that have gotten their car stolen overnight from the premises. The latest one in June 2025. There are also multiple car break ins on the premises that I learned about from other residents after my car was stolen. Look. it up on the citizens app. When these car thefts and break ins occur, management does not notify the residents. They sweep it under the rug in hopes that no one finds out. There is a parking garage, and had I known about these break ins, I easily would have paid the additionally fee to have my car safe. There was a murder in our building in June 2025. Management sent an email out to residents saying there was an "incident" and did not address the real occurrence. I had to find out on the news, instagram and family sending me texts about the building I live in. Look it up online on 10 NBC Philadelphia news There has been multiple unsafe lobby incidents where someone trashed the lobby throwing all of the furniture and glass around. That was in 2024. Additionally in 2024 someone broke the front glass door to get in the building. Security went from 24 hours to concierge for 12 hours each day. There is no one maintaining the safety of the property. I have reached out to management given the circumstances and they do not have a solution moving forward. They are "trying" to figure things out. My guess is it is going to take someone being raped, a few more deaths and car thefts before they actually do something about it. I have reached out to management multiple times. Most recently Kristen from corporate 2 weeks ago via phone and email to discuss a plan moving forward. She still has not called me back. These are serious issues that need to be addressed and until they are, I do not recommended anyone move here. Especially a woman. It's just not worth your safety. Pay extra in live in a more secure building. Goodluck,

This place promises a parking spot would be available for every resident but no, that is not the…read morecase. I have to wait for a parking. Even if there is maintenance in parking area and if we park at some place for meanwhile, your car will be ticketed and end up paying it to remove the pad device from your car.