The management team, Anjelique and Barbara, are wonderful. They were helpful above and beyond when…read morewe moved, and they address any request for help promptly and effectively. During the recent fire at SPS they kept us updated on all the recommendations for our safety and installed huge air purifiers throughout the building "just in case". They also organize a range of fun get togethers and are always looking for ways to make The Flats a warm and comfortable place to live. Five stars plus!!

Let me start by saying that prior to moving into the Flats back in November, the Director of…read moreProperty Management, Nick Richel, and the on-site leasing agent, Anjelique Johnson violated my rights by discriminating against me. I submitted all the necessary paperwork and received a signed lease back from the corporate office. Only after both parties signed the lease (legally binding) did I receive a letter from Nick (1 week prior to moving in) stating that my ESA letter for my pet was denied and that my signed lease would not be honored unless I provided a letter from another ESA provider. They claim that since my provider did not meet their standards, my letter was denied. THERE IS NO LAW IN PLACE THAT ALLOWS A PROPERTY MANAGER TO DENY AN ESA LETTER THAT MEETS THE STANDARDS OF FEDERAL LAW. The property management "policy" does not supersede the Fair House Act laws that are in place to protect against discrimination. I provided a letter from a licensed ESA provider as required by law, thus meeting the obligations for having an ESA pet. I was then bullied and intimidated through emails and phone calls by the onsite agent, Anjelique, to sign a new lease (WHICH I REFUSED) with the ESA provision removed. Anjelique made claims that my signed lease by both parties was provisional and not legally binding. I spoke with the Galman Group corporate office and was told by their legal department that my signed lease was binding, but I still had to submit a new ESA letter from another provider that meets their standard (COMPLETELY ILLEGAL AND DISCRIMINATORY). Under duress and due to the threat of not being able to move into my leased apartment, I had to rush to find another ESA provider to complete an urgent visit so that the property management would allow me to move in. I filed a formal complaint with the Fair Housing Authority, and my claim is still pending as we are waiting for the Galman Group to respond to the Fair House Authority agent. Along with the illegal and unethical acts of property management, the apartments are NOT worth leasing, and I would strongly recommend looking elsewhere. The fire alarms go off all the time. The walls are paper-thin, and you can hear everything. The hallway always smells musty and the smell gets into your apartment. So now the property management keeps the hallways freezing cold to keep it from stinking. The hot water heater is extremely small, and barely has enough hot water for one person to take a shower.

love this place! Vito is great! management office is great! bravo Mary and Kayla! I enjoy living…read morehere and feels at home.

The apartments building is nearby Abington Friends School. There are many international student…read morefamilies living here. Some markets and restaurants are around it. It's convenient to live. The gym is small, but good.

I cannot thank Rebecca at Rosemore Gardens Apartments enough for her help!!! I moved from across…read morethe country. Rebecca helped me from day 1 and it made my move so much easier. And, my apartment is BEAUTIFUL!

One of the worst places that I have ever lived. All kinds of tenants. Many years ago (25), it was…read moregreat, but new ownership is two young guys who care nothing about the residents. I had to leave after one year. Homeless people have been found sleeping in hallways and some renters are vagrants (immigrants) and do not speak English. Fights in the parking lot among teenagers, smell of marijuana, and for me it was terrifying. 2 young guys own it and do absolutely NOTHING. In order to do laundry, one must take their laundry down to the basement which is creepy and many times the machines are inoperable and will not return your money when dysfunctional. Elevators break down :( I recommend that you seek other residences as you will never feel safe! BTW....packages are frequently stolen! Run, Run, Run, better yet.......Pass and go elsewhere!

FALSE FALSE FALSE ADVERTISEMENT! The touring and application process they show you the moves floor…read moreand areas but after they lock you in and you get your keys you'll see it's all a cover up. This place is NOT LUXURY living, the manager is never available to solve a problem, she's scared of the people she allows to move in, the people they hire are unprofessional and are never at the desk when needed or when they are supposed to be based on the hours posted, the washers and dryers never work so you put your money in and you have to pay for it twice or move to another machine, you'll save time, stress and money by just going to the laundromat which you shouldn't have to when they advertise a laundry on site! They say the pool is for tentanta only but they have huge parties there and let anyone in on weekends and after hours when the office is closed and the desk person does not make them leave just ingores it, I once found used condoms under the pool chairs the night after they have those parties! The elevator was broke for about a year while I residing there and they were dirty most of the time! They say they offer concierge service but after the office closes and on weekends the person usually leaves or takes extended breaks so you can't get your packages after business hours which is another perk they advertise but don't stick by, they make u pay for a key fob but most if not all the locked doors are always propped open and they don't enforce safety so anyone can walk in. On weekends and evenings it turns into a teen club where they hang out in the amenity building or the basement lounge and trash the place and again nothing is done to change the issue. The parking is horrible, everybody parks where they want and makes up parking spots along the side of building, the trash isn't dumped frequently enough so it pours out of the can and makes the front look a trashy mess especially on weekends and evenings when the office is closed, some of the gym equipment doesn't work. They put people with large dogs and young kids on higher floors so all you hear over top of your head is running all day and they don't help to enforce the issue if you let them know what's going on! Why would you put a section 8 mother of 3 bad a## kids under 10 on a higher floor who doesn't have control of her kids !?? It's just sad because they advertise as this luxury and convenient living but there is NOTHING LUXURY OR CONVENIENT about it! They have a pool but half the summer it'll be closed or broken and they take days to fix it. They want their rent on time but don't hold up their end of the contract ! it's a scam basically, I would only recommend moving here if it's your last resort and you have no where else to go. This place is for people who aren't used to nice things and don't want luxury convenien living ! Don't believe the hype !

!!!BEWARE!!! You may never realize how this property treats tenants until you move out…read more After more than two years as a loyal tenant, Wyncote House confiscated my entire security deposit and grossly overcharged me for so-called "cleaning." Due to unavoidable logistical and time constraints at move-out, I could not be on site- a family helped me move. I arranged for a professional deep cleaning on my move-out day; however, the cleaner was unable to access the property due to entry restrictions. I was never informed of this issue and only learned about it weeks later, when I received their notice. I responded immediately, expressed my shock, and clearly stated that I was fully willing to pay whatever was required to have the unit professionally cleaned--at any standard they requested. Despite this, the property withheld over $1,700 for "cleaning" a two-bedroom unit. Worse, they charged me for the replacement of the refrigerator, range, microwave, and bathroom vanities. These items were not damaged. They were used normally and were in good working condition up to my final day. Had anything been nonfunctional, I would have requested repair or replacement during my tenancy, which would have been their responsibility. I did not--because everything worked. Instead, management mischaracterized routine cleaning needs as irreparable damage and used my move-out as an opportunity to replace items at my expense. Their itemized charges were excessive--for example, $100 just to clean a microwave. After exhausting my security deposit, they demanded an additional $1,100+. This was done knowing I had already moved out of state and was effectively powerless to dispute it. This behavior is deceptive, unethical, and unacceptable. My candid advice: avoid this property. If you do choose to live here--or already do--document everything and be prepared, because this could very likely happen to you when you move out. Consider yourself warned.

Run from this poorly managed apartment building. It has been one of the worst experiences in…read moreapartment living. I have lived with flooding-pipes , leaking, banging pipes, broken plumbing, backed up pipes, no water pressure, broken garbage disposals, trash all over grounds, the list goes on. Many people have moved out over past year due to poor management. Run.

Allows fraudulent leases to be signed in your name. Refuses to remove you and tells you that you…read morehave to pursue it in court, forcing you to pay thousands for an attorney. And then forwards the unpaid fraudulent lease bills to a collection agency and destroys your credit. EDIT: Then the manager of the complex sees this review, and calls you to yell at you and basically tell you that you deserve it.

I have been a resident of Hathaway House since August 2017. Let me tell you, Hathaway House is a…read morewonderful place to call home. I initially moved to this area in 2011 and lived in AP until the bottom fell out ie new owners/ management, unprofessional staff etc. Fortunately, Scully owned Hathaway House and I could not be more pleased. Sun (manager), Theresa (Concierge) and Perry (Maintenance Supervisor) go above and beyond!! Our mailman, Tim and Security staff Cliff and Denise are like family. I have a 1 bedroom Deluxe and have excellent natural light and plenty of room and closet space. Although this is an older bldg in Germantown, I feel the price is a great value ie floorplan, location and amenities. I truly love how residents/neighbors are caring and genuine! Most evenings, after a long day of work, it is refreshing to enjoy conversations in the newly renovated lobby with neighbors. Our new fitness center is well equipped and maintained. Our roof top pool and cabana enjoy an exceptional view of Philadelphia skyline and City Avenue. There are planned activities every month that provide wonderful opportunities to see current and meet new neighbors. Make sure you visit Hathaway House before signing lease anywhere!! PC

I really have to give an honest review that was once a pretty poor opinion that has totally…read morechanged. It's not often that a business is able to do a complete turnaround for me, but Galman has done that. Galman did take over my complex pretty suddenly. They also did have some bumps in the road along the way--which I honestly can't totally fault them for and I think that the staff they HAD in place just wasn't experienced enough to to deal with it diplomatically. Galman has done a very good job stabilizing the staff in my community and working to recognize that a significant portion of the residents really do want to stay here. The office staff now seem a bit more experienced and even my interactions with other folks in the company have been positive. I am in the process of buying a house but the market is very, very slow. In order to give myself ample time to buy I opted to renew with Galman. After some back and forth I really think Galman has worked with me to ensure that the lease renewal will work for both of us which ended in a really good experience. Communication is key here and I think if there is an issue it would be best to work with them directly and they will work to get it resolved.

I wish I could give them a 0 star review. We had lights out to the walk way, and Galman told us…read morebring flashlights if you need to see. Then a couple years ago they had cut back out bushes and you can see in the first level condos. They left no privacy. The landscaping people damaged a couple of the bushes. They were never replaced. Then there is bird poop every where. All over the shutters. For a place to keep property values all the same they clearly do not care.

I had a new refrigerator installed at 3900A2 Enclaves by Vince and he did a fantastic job. He not…read moreonly installed the refrigerator but cleaned the floor underneath. He took the time to go get his scraper to ensure that the floor was nice and clean before properly placing the refrigerator in that area. Kudos to Vince who takes pride in his work, is concerned about resident satisfaction, and who has been properly mentored by George. I value his service. When Vince comes, I know the job will be done right. Thankful for the both of them.

My experience with Lindy Property Management has been extremely disappointing. They initially…read moremiscalculated my rent and provided a lower amount. When I pointed out the discrepancy, their accounting staff responded with an unnecessarily abrasive attitude and informed me they would "adjust it to the correct amount." Unfortunately, the recalculation they provided was still incorrect. After raising the issue again, I was told--wrongly--that everything had been calculated accurately. Throughout this entire process, the staff was unpleasant, unprofessional, and dismissive. It's unacceptable for a property management company to repeatedly make basic errors with something as important as rent and then treat residents disrespectfully when those errors are brought to their attention. Based on my experience, Lindy Property Management has demonstrated a lack of competence, professionalism, and courtesy. I would not recommend renting from them.

Horrible. Don't…read morejudge a book by it's cover. This cover looks nice. Over priced for extremely thin walls, hollow floors and ceiling. Bathroom ceiling is even lower, you'd have to crouch down to shampoo correctly. Inadequate heating. Roaches. Roaches roaches roaches. "Upgraded" apartments are from a tenant's renters insurance. They weasel their ways out of responsibility and put the costs on renters. Of course after the shenanigans the tenants would leave after such an experience, allowing these scammers to use the money to "upgrade" and charge another hike in price. Rinse and repeat. All the bathroom ceilings collapse. All of them. You'll pay for that with your insurance. You'll move out. They'll upgrade the apartment with your money. Crooks.

I first moved here because I thought it was the ideal place to be safe clean place that I can…read morerestart my life I went through the proper instruction told them of my past and even paid my rent for a year before moving in I got the keys last Friday to my place lived here for a week before Lynnwood gardens evicted me because of a crime that I serve time for they evicted me because of a record that I had 26 years ago do not ever come to Lynnwood gardens