Very helpful and nice. I will recommend him. Also he is very professional. Response time was really…read moregood.

This place is the WORST. The customer service is horrible. I called earlier this morning for a…read moretowing job in the afternoon. They assured me they'd be able to pickup at the requested time. When I called an hour before, they said sorry we can't do it any longer... The guy who I spoke with was a complete JERK. AVOID THIS PLACE!!! He tried telling me that I lied about the pickup time... which was not true. He kept repeating that all calls are recorded, so I said go ahead and go back and listen to the call... BEWARE. AVOID. JERKS.

Great customer service and professional! I can't be happier with the communication, value, and…read morerespect this company has showed me. The owner was 100% transparent with time schedules and took care of my truck with out me being there. I would highly recommend this company.

While coming to pick up my car, the owner of the company, Mr. Ferrara turned around in my neighbors…read moredriveway and yard past the sidewalk, leaving tire imprints in his yard. Mr. Ferrara was rude to my neighbor when he pointed out that he had drove on his yard. This has left a lot of tension between myself and my neighbor. Would not ue Hawk Services again.

We needed our rental car to be towed and Budget contracted with Platinum for this service…read more Platinum kept delaying their arrival time and the dispatcher was unhelpful in tracking the tow truck. Platinum never showed up and we cancelled after a 5 hour wait and assurances they would be there soon. Do not use this company.

I can't tell you whether this business does good work or not - I never got that far. All I know is…read morethat today I took my car to JT's Paint and Body to get an estimate for body and paint work. At JTs', they were courteous and looked at the car. They just had too much work to be able to do the job at this time - they said all the shops in the area were really busy. But at least they talked to me and looked at the car. Then I went to Platinum. I parked my car right in front of their office window, walked in and said I needed an estimate. The receptionist said an estimate was $50 and would apply to the work. I said I wanted someone to just take a look at the car to let me know if they would even do the work and see if they would even have the time for it. I didn't want to pay $50 if they wouldn't even do the work or have the time. "The car's parked just outside, I just want someone to see if you will even do it". But she wasn't having any of that, said "We're good", essentially meaning goodbye and go. I said "Thanks for the HELP" and left. Platinum may not need me as a customer, but I don't think they need that employee as a receptionist either.

EXCELLENT! Jacob was SUPER friendly, constant communication was exceptional and it was basically a…read moreflawless experience! THANK YOU!

Brooks Towing is the one to go to. Quick response after my vehicle broke down. They kept me…read moreupdated regularly on when the tow truck would arrive. Also, I want to say that Tyler was awesome. He went above and beyond to help me. He was a true professional and he was very kind and knowledgeable. Thank you to Brooks Towing for helping me out. I appreciate it.

CAP Towing saved the day! I went out to start the car only to find the battery light on. I panicked…read moreas I needed to do carpool and errands that day. I called a popular towing service in town for help but they said the wait would be 3 hours. I didn't have three hours to wait so I went online and found CAP Towing. Jason answered and told me he would be out in half an hour. He personally showed up and brought jumper cables to restart the battery. It was pricey but it was 100% worth it to get my car started to run my errands and get the car to the dealership safely. Thank you Jason for coming to the rescue.

I woke up to a flat tire. I called one company, but the guy was a bit condescending with his…read moreprices. I called another company that seems to be very popular in Charleston. The woman was flat and impersonal. She took my info, but I did not confirm my business. Again, I don't want to support those who I feel don't appreciate their customers. My third call was answered by Jason. He admitted being a bit tied up at the moment, which I appreciated. Not being in a hurry, I told him when he could make it would be fine. He came as quickly as he could and made my towing experience a delight. He was professional, considerate and grateful. Something many lack in their businesses these days. He got my car where she needed to be and made everything smooth and stress free. Thanks Jason! Best of luck to your business endeavors!

My car battery died today and within an hour Mike from Irvine's arrived, dissolved corrosion on the…read morebattery and jump started it. I was thrilled at the kind service from Chrissy in the office and Mike in the truck... highly recommend!

Marty is a true legend. Honest, fair, and true to his word…read more And, when I was dropping my truck off hours after dark so that it could be worked on the next day......Jimmy drove up and saw and my 80 year old body struggling to lift my 20 year old bike out of my 20 year old truck ... and he took my bike off my truck and put it on his tow truck and took me home .....at no charge. Hard to find people like that any more.

This company's employee, Jason B., is amazing and he deserves a hero badge. I was driving and hit…read morethe median hard and slit my tire on Xmas evening in Charleston, SC. I drove to the closest gas station and saw Jason in his tow truck. I ask if he knew a place where I could get my tire repaired and he said not on Xmas. Then he offered to help me. He tried to fix the flat with this liquid spray, but it would not seal. Then he got my spear and changed my tire. He nor his associate would take money from me. This guy was eating diner when I interrupted him. I told him that I could wait, but he insisted on fixing my tire. Jason is a real hero.

After being given the run around by other roadside assistance, Robert, from Moore's towing,…read moreanswered my call promptly, went out of his way to ensure he had the necessary equipment for the job and got to me within a few minutes. Very polite and kind. Seemed to genuinely just want to help.

They went out of their way to assist me when I was unable to find a ride home. Michelle was…read morefantastic and rode with me on her lunch break to ensure I was taken care of. Would recommend these fine folks to anyone in need of quality service requested. They will be working with me on my insurance claim due to damage from a storm as it crushed my hood and broke my headlight and side view mirror as well as dinted my trunk and broke my taillight...

Wish I could give less than 1 star! Terrible service with nothing but broken promises and smoke…read moreup your ass! What should have taken a week took 4 weeks and nothing but excuses. Do NOT take your vehicle here unless you don't need it back for a month.