Seacoast Bank

I just moved into town and needed a cash advance from my out-of-state bank account. they completed…read morethe service for me with no complications. They offered to hook me up with a Checking and Savings account and I accepted The process was quick and painless. I walked out of there with a smile, new friends and two new accounts. Life is good! Customer service at this brach is by far the best in town, very curtious and kind! can't wait to go back! Thank You Wells Fargo for your services!

Chase Bank

2.3

(3 reviews)

Chase mortgage is one of the worst experiences I've had in the banking industry. I waited until the…read moreday before closing. The underwriters couldn't figure out that my 4 rental units were adding monthly income. Instead they logged only my HOA fees. This is after I gave them signed leases. A bunch of total idiots.

Great customer service. Easy access ATM in front. Very polite employees but then it is Palm Beach…read more Imagine if all Chase employees acted as if all their customers lived in Palm Beach. That would be great for their overall customer service experience.

Seacoast Bank

4.0

I really want to love this bank as it's a community bank and not a big bank that has lost touch…read morewith customer needs and one feels like just a number. However the downtown west Palm beach branch is really challenged with their customer service. They do not have an ATM so you have to either use the desk Teller or the drive thru one so I have made many transactions inside the back. Its fine as long as you need simple transactions. But, please be aware if need to speak to a Banker!! They are generally clueless, disorganized and frankly lazy. I found one person there that was smart and responsive but she's not there regularly so I am just going to find a new branch or keep using the 1-800 number - The west Palm branch is not good.

All jokes aside this bank is on the level. I signed up for an account today. Get this: First set…read moreof checks are free, you can use their debit ATM card anywhere since they don't have an ATM, but they prefer you use Publix. A staff member told me " we will eat up the costs if you have to use another ATM" Who does that? Nobody! Not like I would go that route anyway unless I was hard pressed for cash, but it blew me away. No direct deposit necessary. No minimum balance. Basically the only way you are going to get hit up with surcharges is if you are delinquent with your account. There is no bank that I know of that can offer the total package that First Bank of the Palm Beaches can. My only complaint is I have to wait 90 days to utilize electronic check deposits (not sure why) and I was unable to sign up for their online banking right away. It can take up to 48 hours to be approved. If you can deal with those 2 small nuances. Give them a try. I am not a fan of banks in general, but this one feels like home

Seacoast Bank

(4 reviews)

linda and samantha are the best here. any issues I had with my bank account or my card, they make…read moresure my issues are solved before I leave that bank

Great!!! Linda, Keshia, Samantha and the other lady ( I m not sure of her name) are always super…read morefriendly, professional and get me in & out of the drive thru quickly!! My dogs love visiting also cuz they get cookies every time we go.

Chase

Friendly, professional service. This is not my normal location as I live in Orlando, but I received…read morevery professional service and overall it was a very positive experience. Inside it appears that is more geared for self-service, but they do have tellers windows that are manned. They also have the outside drive throughs. I would definitely recommend a visit here.

First Choice Credit Union

3.5

(6 reviews)

The absolute worst customer service! I needed to get a new debit card, took almost 2 months of…read moretrying to get through on the phone. Their call waitlist is ridiculous: "You are number 16 on the queue". Service reps once you do get through are rude, and not knowledgeable. Have been a customer for many years and they used to be great, but nothing lasts forever. Typical effects of cost cutting on the front lines. I'll be switching to a full service bank soon..

Karen in the front desk is so knowledgeable and patiently fixed all my account problems Within 10…read moreminutes of walking in the branch. Her kind of customer service is why I love first choice credit union bank!!!!

Chase Bank

3.2

Nothing but wonderful service. Caring kind professional compassionate- every person. I have met…read morewith and worked with at this location has been top notch. They go above and beyond in assisting their customers.

Chase Customer Service does not understand how to help the customer, especially nonprofit…read moreorganizations. As an investor, the term "certificate of deposit laddering" is meant to benefit the customer while allowing the bank access to client funds based on terms. A customer should be able to lock money into certificates of deposits on a monthly basis without a penalty. If I want to create certificates of deposits on the 1st of Every Month, for any duration, then the customer is authorized to do this. The customer should receive the advertised rate of 3.4%. However, Chase tries to tie all the certificates of deposit into a ladder system to reduce the interest rate and not benefit the customer any more. The customer is forced into a 0.02% interest rate. This is bad practice and penalizes the customer. Now, my nonprofit must debate closing their account after years to find a smarter way to manage its finances which benefit the 501.3(c)17. This banking location (even the banking institution) is robbing customers of ways to maximize their returns; a perfect example of corporate greed.

Tropical Financial Credit Union

2.0

(20 reviews)

Don't Do it... Run... I have never dealt with such a poor idea of a bank. Call there 800 number for…read morestarts and see how long you will have to wait for starters. Withdrawing my 48k tomorrow.

Loan department has a total lack of empathy. I've been banking with them for over 40yrs. I'm now…read moreretired and on a very fixed income. I now only receive income once a month and not on the same day (social security). It is very hard to make 2 payments a month. The lady I talked to wanted to chastise me about another loan I have outside of telco and not try to offer any help. The new system they have now sucks. Money was there when check came thru but I was charged a uncollected fee. This is not the first time this has happened. They have done that to my mtg payment. Each time I look like the villian. Go back to the old system because the one they are using now is a nightmare

Chase Bank

3.7

(3 reviews)

This location has one of the best customer service. Definitely meeting JP Morgan Chase standards.read more

I want to thank everyone who helped me with a huge problem I had with my checking account. This…read morebanking location went above and beyond customer service. I did not get the run abound and when transferred to the proper department I was not forced to repeat the problem over and over again. For the past month someone has been using my account. Since I don't really check my account I was unaware. The person who committed the fraud to my account must have known all my information. I have a pretty good idea who did this and can't believe he would. The bank was also able to help me file a police report. This was devastating and I was very nervous that the bank would not be able to help me recover such a large amount of money. The person using my account must have known my weekly pay. As soon as I called this bank, they helped me right away. I tried calling the 1-800 # first but kept getting transferred so I called the bank near my work since I was still on shift. My weekly pay of $4700 for the past 3 weeks was completely returned to me and an investigation started right way. This was a total of almost 15k, that Chase was able to return, a blessing. This is truly the best bank and I am so grateful to all those who helped me. Wouldn't bank anywhere else. Thank you.

Currency Exchange International

4.3

(71 reviews)

Glories provided excellent service. Convenient location ease of service. Would go againread more

Gloricel was super helpful and kind. Process took maybe 10 minutes in total and she explained…read moreeveyrhting in a helpful manner.

Currency Exchange International

(4 reviews)

Easy to do money exchange. Person was courteous. Ordered the…read morecurrency online, they called me then it arrived, and I picked up next day.

Decided to stop in and exchange some dollars for Euros. Kiosk is conveniently located in the Boca…read moreMall. The clerk was very professional and helpful. I felt I received a fair exchange and they even were able to offer smaller denominations. I will definitely use them again. Super easy to use.

Davie Currency Exchange

4.4

(7 reviews)

Easy and quick located right in Town Center mall! Convenient if you need to exchange currency…read morebefore a trip or even upon return.

Convenient, free parking immediately by the entrance. Clean, orderly, bright waiting area…read more Electronic currency exchange rate board posted in waiting area provides accurate exchange rates. The associate was friendly, professional and knowledgeable. Quickly handled transaction.

Xchange of America

3.4

Absolutely abysmal exchange rates. Wife ended up losing about 40% of the value on a currency…read moreexchange. Literally go anywhere else.

I was apprehensive to use an on line service to exchange currency but my experience was great. I…read morehad some questions and they were answered quickly over the phone. The whole process was quick and painless. Five stars!

Seacoast Bank - banks - Updated August 2026

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Gold Coast Federal Credit Union

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I have used this credit union for years! I have always experienced good customer service and…read morefriendly tellers. I will admit I only use this facility for maybe two to three services max, but it has always been a pleasant experience. The downside is that there is only one atm. It was archaic, but it was recently upgraded which is a bonus. The inside does move quite slow so I generally plan on coming when I don't have much planned and I've packed plenty of patience lol. I don't see myself going anywhere anytime soon.

Publix Employees Federal Credit Union at Royal Palm Beach

(2 reviews)

Well I'm here to conduct banking and it's always a pleasure. The staff here is so inviting and…read morewelcoming you with open arm. So many options to deposit monies, check out this self service coin machine. I'll be back with my coins next time

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TD Bank

(2 reviews)

This location is really nice: with a little parking lot in the back, and an entrance from the front…read moreas well. In the middle of the bank are appealing chairs in a comfortable lounge formation. A bank representative immediately responded when I walked in. My experience after this was nothing short of incredible. 10 out of 10 customer service! To start with, I had called this bank ahead of time to ask about their notary services for account holders. I have a TD Bank credit card, and this makes me an account holder! Unlike the bank where I keep my checking account, their notary services will sign wills, and their bank employees will act as witnesses. Awesome! Coming in, I didn't have to wait long- a bank representative sat me down and brought me everything I needed. It was the quickest, simplest, most enjoyable experience I have ever had at a bank. Sitting there in awe, I definitely thought - if I ever decide to switch my checking to a different bank, this would be a high contender on customer service alone. Thank you!

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Bank of America Financial Center

(4 reviews)

I have to say I've received phenomenal customer service from Eli and Tessie !!! They welcomed me in…read morethe branch with open arms and took care of what I needed service on. I highly recommend this Bank. Thank you again.

I was the first one to review B of A down the road at their branch in LW and gave them 5 stars for…read moretheir superior customer service. I also wrote a personal follow up e mail to the Manager of the B of A branch at Congress and Hypoluxo named Glenn Misbaugh re his extraordinary employee named Joanne who exemplified natural and outstanding cs. This was just before the Super Bowl on 2/1/16. Loved this branch on 441 and LW Rd just south of Wellington but things have changed and the staff is really, really stressed. 1) 10/7/16 - 2:18 pm - VP named Michael in a suit was at the greeter counter. Looked at me ( a bum in shorts, t shirt and a cap) and turned away. This is hilarious, in walks in a lady also in a tank top and shorts and she got" Welcome to B of A, how can we help you? Everything ok after the hurricane!" Wow!! I went over and leaned to see his name tag. I asked Michael if he was ok. " Corporate is stressing me out. They have new rules and requirements every day." I was dying. I wished him a great and peaceful weekend. 2) Wanted to make a large cash deposit at the teller window at 2:23 pm. Teller( also a NYer btw) took the cash and stated, 'we are offline currently and this will have to go in on Tuesday night ( Monday is a holiday) and show up in your available balance on the 12th.' She did give me the option to go to the ATM to get instant credit and so I did. Maybe a sign of the changing times but things are different at this B of A branch. My Mama told me " You better shop around !!" Maybe dust and get the old mattress out and put it in the extra bedroom like good ol' great grandma used to!!

Regions Bank

3.5

(8 reviews)

Walter or Walton was the best! This branch is nicely organized and have friendly staff who are…read moreready to listen and help. Love banking with regions!

I don't usually take the time to write reviews, but in today's world--especially in…read morebanking--exceptional customer service is rare. Tricia the Manager at this Regions branch is the rare exception. I came in as a stranger needing help. She didn't have to go the extra mile, but she did--with kindness, professionalism, and genuine care. As a business owner, I can only hope my own employees would treat someone the way Tricia treated me. I'm in Premier Banking, and I can honestly say: this is not the level of service you find anymore--not even in top-tier banking. Tricia reminded me what real customer service feels like. I would recommend Regions based on this location alone. To the Regions executive team: I don't know if you see what your frontline people are doing--but you have something truly special in Tricia. She's gold. Tonya F

Power Financial Credit Union

3.4

This is my favorite bank in Florida. I absolutely love my Financial Service advisor, Melody…read moreCranmer. mcranmer@powerfi.org She is fast and efficient and always personable. What a blessing!

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Comerica Bank

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Amtrust Bank

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