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Newark, DE

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Sears Hometown & Outlet Store

5.0 (1 review)
Open • 10:00 am - 8:00 pm

Sears Hometown & Outlet Store Photos

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7 years ago

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Best Buy Christiana - Sales Associate Rocky and Me

Best Buy Christiana

1.8(53 reviews)
1.2 mi
•$$

For the past few years I've been on the fence about upgrading my home theatre receiver. I went to a…read moreHigh End audio store on 202 (concord pike) and was initially told about the quality of a Marantz system. Fast forward to the last two weeks, I had the time to go to the Best Buy in Christiana to see if I could hear the Marantz Cinema 30 system. They didn't have one on display but the associate (Rocky) talked with me about 45 minutes helping me understand the pros and cons of upgrading the AVR or speakers I have. Walked out feeling I was ready to make a decision and this is where things got interesting. I spoke with Marantz (yeah, I'm that customer) and wanted to know more about a recertified Cinema 30 they had compared to one that Best Buy showed in their inventory. The only difference was the extra warranty option Best Buy has and the key fact that if something went wrong, Best Buy would protect your investment with the same value you purchased for. Marantz wanted me to buy from them direct and offered me a discount on any item (new or recertified). Out of respect for Rocky assisting me for over 45 mins I went back to Best Buy to see if by chance they could price match what Marantz offered. 9 times out of 10, no, but Rocky took my request up the chain of command and came back with a surprising Yes. This review is because this man spent 3 hours and 45 mins with me over two separate days, without knowing If I would buy the system. On top of that, they don't get commission. So for what I saved combined with the amount of time and professionalism he showed me, I am happy to say I'm now the owner of a Brand New Marantz Cinema 30 receiver.

Please save yourself the aggravation and choose a different place to spend your hard-earned money…read more This store is very unwelcoming to certain consumers. The staff lacks diversity and is not very helpful to all customers. Some but not ALL. If you have ever encountered bias, then you can read between the lines and understand what I'm saying. The store has a very low rating for a reason. Hope this helps someone avoid the embarrassment that I experienced at this store. If you have, file a complaint here: https://bestbuy.speakuptrust.com/ The store location is #1480.

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Best Buy Christiana
Best Buy Christiana
Best Buy Christiana - Still here!

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Still here!

Janvier Jewelers

Janvier Jewelers

4.3(17 reviews)
1.2 mi
•$$$

I recently purchased a piece from Janvier Jewelers, and I cannot recommend them highly enough. From…read morestart to finish, the experience was professional, transparent, and genuinely enjoyable. My salesman Daniel Sadik, was incredibly patient and knowledgeable. He took the time to understand exactly what I was looking for and guided me through the selection process without any high-pressure sales tactics. I also had the pleasure of meeting the owner, Mark Janvier. It's clear that Mark takes immense pride in his business and his customers. Thank you, Mark and Daniel! If you are looking for a trustworthy jeweler with a sophisticated selection and a team that treats you well, go to Janvier Jewelers. This is a family owned and established business. I will certainly be back for my next purchase!

Stopped by while visiting the mall. Their collection of Seiko watches caught my eye. As soon as I…read moreentered I was greeted and given the full attention of one of the salespeople. he was a bit overbearing, as all jewelry store attendants tend to be, but overall a very nice guy. He seemed very knowledgeable of their collection and the benefits of buying a Seiko from Janvier as opposed to anywhere else. I did not feel too pressured to buy anything, and was able to look for as long as I wanted before letting the salesman know I was heading out. Overall not a bad experience.

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Janvier Jewelers - Custom Engagement Ring

Custom Engagement Ring

Janvier Jewelers - Janvier has been Delaware's Diamond destination since 1975. We feature top designers such as Verragio, Tacori, and Gabreil.

Janvier has been Delaware's Diamond destination since 1975. We feature top designers such as Verragio, Tacori, and Gabreil.

Janvier Jewelers

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Hawkins & Sons-Appliances - Hawkins & Sons

Hawkins & Sons-Appliances

2.7(18 reviews)
6.6 mi

Poor after sales experience…read more Hawkins was recommended by my cabinet designer so that is where we went with our drawings to pick out appliances. Having no experience with down drafts, blowers and how they are installed,we ordered what was recommended to us. Come to find out after the blower was delivered that there are various options for blowers that would be compatible with the down draft for various installations, some with 10" ducts and external installations, and some with 8" ducts for internal installations. No questions about installation were ever asked by the salesman. I have 8" joists in the basement, making the installation of the considerably more expensive 10" external blower almost impossible. Not to mention the extensive cutting of the block wall in the basement that would be required. Tried to do a return of the 10" blower and was told this is not possible? What?!?!? The only solutions offered were that they could try and sell it on consignment and take a commission, or try and sell it myself on FB market place. So I had to purchase another blower to complete my kitchen renovation and am now stuck with trying to sell the 10" blower to try and recoup some of my money.

They were terrible. Our dishwasher broke when it was under warranty, and a man from their company…read morecame out and was almost verbally abusive to us. He also told us that he had a car break under warranty that hadn't been repaired in 10 months, and it was just our tough luck. We used this appliance store for years, but we never will use it again. They don't appear to care about loyal customers at all.

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Hawkins & Sons-Appliances - Hawkins & Sons

Hawkins & Sons

Hawkins & Sons-Appliances - Hawkins & Sons

Hawkins & Sons

Hawkins & Sons-Appliances - Hawkins & Sons

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Hawkins & Sons

Sears Hometown & Outlet Store - appliances - Updated July 2026

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