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    Sears Hometown Store

    3.7 (6 reviews)
    Closed 9:00 am - 6:00 pm

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    8 years ago

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    10 years ago

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    11 years ago

    Great store helpful when have the right tools I'm glad this store is here. The owners are the nicest ever. The rest are great too.

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    12 years ago

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    16 years ago

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    11 years ago

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    Karl's TV, Audio, Appliance & Furniture

    Karl's TV, Audio, Appliance & Furniture

    2.1(9 reviews)
    2.1 mi
    $$

    What amazing people to deal with. It started with Tony as our salesman. We told him what we wanted,…read morehe showed us exactly what we were looking for. We were in and out in 30 mins. He said delivery would be Saturday, but he would try to squeeze us in for Wednesday. He did!, 2 days after ordering, our fridge was delivered. It was delivered by Ben and Nate, and they measured and treated the fridge like it was their own. All three men were super friendly and we couldn't ask for better service. This wasn't our first buy from Karl's, and I'm sure it won't be our last. I highly recommend them.

    We bought an LG washer & dryer set, & from day 1 the dryer had a flaw. Underneath the lint trap, it…read morewas catching & snagging clothing. We called both LG & Karl's. LG informed us that they knew of the faulty operation, & could send someone to fix it. When? Not soon enough. Karl's sent out a technician who looked at it, but didn't have the parts to fix the problem. After repeated phone calls, wasted time, & ruined clothing, Karl's offered us a new dryer, but refused to deliver it to us, because the original order was done as a pick up. Only after what amounted to arguing with the appliance manager over the phone, did they say they would deliver it to us- at no charge, but not for almost another week. So we spent hundreds of dollars on a brand new dryer that we cant even use!!! I'm in retail sales, & I am APPALLED at the lack of customer service that we have been experiencing from Karl's, of Spearfish. They ought to be ashamed of themselves for how they treat their customers!!! I will never recommend them to anyone- as long as the current manager & salesman who sold these to us are employed there! Terrible experience, & if I could rate it at a negative, I would.

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    Karl's TV, Audio, Appliance & Furniture
    Karl's TV, Audio, Appliance & Furniture
    Karl's TV, Audio, Appliance & Furniture

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    One Way Service Pros - One Way, The Right Way

    One Way Service Pros

    3.0(2 reviews)
    0.1 mi

    Set up an apt. No call till the end of the day stating "we didn't make it"... ya I figured…read more Rescheduled the next day, another no show. Sad as I used them last year with good results. Lost my business. Why is it so hard to be responsible?

    Waking up on a beautiful fall morning in the Black Hills is heaven. However when you wake up…read morefreezing because your furnace stops blowing heat and you are completely stumped after basic furnace trouble shooting, One Way Service Pros were an absolute life saver! I called around 10:00am on a Monday, and their customer service rep Jessica was so very accommodating. She set up an appointment for 2pm Same Day! Their furnace specialist Chad showed up right on time. They charge $90 an hour plus parts. I thought this was going to cost me a fortune, however Chad got to work right away, found the problem immediately, and installed a new blower motor (this was our issue) within an hour! Chad was not only time efficient, he came ready with all of the necessary tools for any job as well as furnace parts in his truck! We have an older furnace so I was Very impressed that he carried all of the necessities for any furnace in the back of his pickup! The part prices were VERY fair and so was the hourly labor cost given these guys get there and get the job done right and done well. I would absolutely recommend One Way Service Pros to anyone. They are local and a business that truly cares for their community. Thank you One Way Service Pros! I don't have to worry about my family freezing tonight!

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    One Way Service Pros - One Way, The Right Way

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    One Way, The Right Way

    Sears Hometown Store - appliances - Updated August 2026

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