Worst office!! Rankin is a great doctor, and I've gone for years, but the lady that answered the…read morephone is extremely rude there. I switched practices because I refuse to be treated the way I was. I am newly expecting for my first child, and the front desk lady was extremely rude when I asked questions, and laughed at me. When I asked a question, she laughed and said obviously I don't have kids. Her tone was equally as rude the entire converesation and I don't recommend this place at all, unless you want treated poorly. I will never come back and will be sure to tell everyone I know!!!! I am a business owner, and you never treat someone like that no matter what!! The office staff is so poor, and from other reviews on google, they all say the exact same thing too!! If I could give zero stars, I absolutely would!!!

great place! Would Definitely recommend. I came in a day early for my appointment and they still…read moretook me !!! two front desk ladies were extremely nice and super helpful. dr rankin is also great! overall great service.

Absolute right choice for where I decided to give birth . EVERY SINGLE…read morenurse/consultant/pcp/pediatrician/physician and persons offering assistance, was fabulous . They make sure you are 100% comfortable and that you know they are there to help with anything and everything . I have never felt more comfortable in my life ! Brought little Giovanni into this world at this hospital and I would make the same decisions if or when I do it all over again! Shoutout to the care takers assigned to me and my son - Precious, Marcia, Kristie,Renee,Jen,Sarah and all my patient care techs (I'm sure I forgot a name or two but they were ALL amazing )!

My doctor sent me here to have a test done. I wasn't sure what to expect because you tend to hear…read morethe horror stories of getting services done at a hospital. Everything about my experience was top notch from the phone call making the appointment to the post appointment follow up. When I made my appointment, I was given detailed instructions about not only the appointment but also about where to park and how to get to the area where the test would be done. I was told to arrive around 15 minutes early to fill out paperwork so I did. It took me about 5 minutes to fill out the paperwork and they took me in almost exactly at my 9:30 appointment time. The staff was friendly and courteous. It was wonderful that the doctor explained every step of the test so I understood what was going on and what he was looking at. The nurse was equally as friendly and informative. Overall, the service was better then I expected and I will no longer be hesitant if/when I have to make a return appointment.

I have been coming here for four years now, ever since I became pregnant with my first child. I had…read moreto scramble to find an OBGYN when my old doctor left her practice. I asked a few friends and ended up here and am glad I did! So heading to your first appointment pregnant, and not just for a regular check-up is a different experience. There's actually probably about eight doctors that are a part of this practice. I rotated seeing all of them because any of the eight could be the doctor birthing my son. Of course with eight different people there's eight different personalities. Some I gravited to more than others. I really liked Dr. Udrea, Dr. Smith, Dr. Rowland, Dr. Hunkele and a newer doctor who her name escapes me, but she's younger. There's a few of the doctors that come off a little less friendly aka their bedside manner isn't the best with Dr. Dicenzo and Dr. Halfhill. They're fine, and Dr. DiCenzo actually birthed my second son and was fine... But she wasn't my first choice. The staff and nurses are all very nice and I mainly went to this West Penn location vs the other locations around the city. The nurses are actually very very nice just to spend a minute talking about them. They were always so sweet and it's weird after almost 10 months of going there monthly to not see them now! So if you're in the market for a new OBGYN, I would highly recommend this place.

Disappointed twice with AHRC. I sought an appointment for an IUD replacement after relocating to…read morethe city and saw a ton of recommendations on Reddit. My first appointment (early December) was cancelled with less than 24 hours notice due to the physician's schedule. I lost a day of PTO due to that, but rescheduled for later in the month. For that appointment, I sent my updated insurance information by email, as they requested. Despite having 3.5 weeks to confirm, they called me 45 minutes before closing the day before my rescheduled appointment of time to say that, not only were they not able to confirm my insurance, but that my insurer told them I did not have an active plan (I do). Because the clinic called me less than an hour before closing, I was unable to connect with my insurer by phone to get the clinic confirmation. I ended up cancelling my appointment due to frustration and lack of any options provided by the most clinic's administrators. They would not allow me to bring proof of coverage to my appointment, a typical practice for any other reputable physician's office.

Exceptional Care. The office experience was positive. A clean & well organized practice. Honestly,…read moreI consider them a place of refuge. I went through my experience without anyone familiar present...but the women I encountered was nothing short of a perfect match. I may be forever changed because I can't stop thinking about their impact on me. -A Butterfly

The office building itself reminds you of an old home that has been in multiple stages of…read moreremodeling. The staff is genuine down to earth people who are very accommodating with schedules and fitting in for appointments. I like that I don't feel super judged when I go to an appointment and have to talk about things that are uncomfortable. The nurse practitioners take time to actually listen. A great place for primary care and to get referrals for other specialist

Great staff and great doctors. I am highly satisfied with the whole practice. I highly recommend…read morethe Heyl Family Practice.

General foot assessment. Specifically ingrown toe nail. Dr McFeaters is extremely kind and gentle…read more She is conservative and is informative about other options. Office staff is polite and kind as well. This will be my go to foot care practice!!

I saw Dr Bianco for the first time. I had an infected toe from an ingrown toenail. Dr Bianco as…read morevery knowledgeable and had a wonderful bedside manner. He was kind, patient and explained the procedure I needed. The office staff was very professional and friendly. They even had a basket of garden vegetables for people to take if they wanted. I was so impressed yesterday. I have been to 2 different podiatrists in my lifetime and they would be rated 0 if I could. Dr. Bianco was and Associates in Podiatry would be a 10 star if I could rate it that way. I'm definitely returning. My husband was impressed too and plans on seeing him when he needs a podiatrist.

There is a lot of love for the midwife center here and much of it is hard won and well deserved…read more Their space is beautiful and modern. Most staff are kind and professional. I appreciate their holistic, personalized approach to healthcare - (they've asked me some thoughtful, out-of-the-box questions and do take interest in the whole picture of your health) - as well as their progressive lean and focus on healthcare accessibility. I was a patient here for over a year and I can tell you that all of these things are the real deal. The weaknesses of this practice - in my layperson opinion - are as follows: 1) Limited scope. They aren't an OB/GYN, and can't really take the place of one. As one of the nurses very snippily told me, they "don't practice medicine", sounding like I had walked into an Applebee's and asked them to operate on my foot. They practice nursing, I get that - I only expect a medical provider to, you know, help me, and not make my issue worse. Lots of folks do prefer midwives to the traditional MDs & DOs, and I can appreciate that, but their ability to diagnose and treat is much more limited than they advertise. For me, this meant visits with three different providers, a misdiagnosis, unnecessary meds, lots of invasive stuff, hundreds of dollars of unnecessary tests, and one sad patient with no answers. I wish they had recognized when something was maybe a little beyond their scope and just referred me out on the front end, saving me a whole bunch of misery. As with most things in life, YMMV. A limited scope of practice might be okay for you! If you're the picture of health and just want to pop in for your annual or grab a birth control script, AND if you're already connected with a solid gynecologist to see for any real problems, this facility might very well meet your needs. Because - my next point: 2) Continuity of care is lacking. They suck at referrals. I was initially told that they have a select few GYNs in the community with whom they work closely and collaboratively. But when I actually needed this referral, I was sent five+ pages of basically an indecipherable, broken wall of text and told I could self-refer to "that clinic at Magee" but that I didn't really "need" to. How helpful is that? 3) Pretty unprofessional billing/recordkeeping practices - I've gotten multiple bills addressed to the wrong person for my own care and have gotten bills with handwriting and white out on them. Their EMR/portal with Maternity Neighborhood is pretty poor quality and I've seen another patient's medical records mixed in with my own! A little concerning. Ultimately, my health concern was promptly addressed and treated at my first visit with an MD elsewhere and I don't intend on returning to this clinic. I do feel this place has a lot of potential and I respect all the positive reviews, but to me the concerns outweigh the benefits. I'd rather go to a more professional clinic with a higher capacity for service.

Let me start of by saying that I go here for well-woman care only so far. No babies just yet! So…read moreI can't comment on the quality of their birth services, although their statistics are quite impressive. As a new client, it was tough for me to find parking for the center -- on-street around the center was all full. If I had known that there was a lot I could park in that would have been HIGHLY useful information! So -- a quick tip: If you go to the Midwife Center you can run in and just inside the door are parking passes for a nearby lot. GET ONE! The Midwife Center is in a converted row house and you have to climb the stairs to get to the reception area. When I walked in, I was clearly confused, but someone downstairs was kind enough to point me in the right direction. The women that work at The Midwife Center were friendly and receptive when I went in for my appointment. There was paperwork to be filled out -- although a nice touch is that it is all available online so you can do it ahead of time instead of going to your appointment 30 minutes early and racking your brain trying to remember every detail of family history. As a new patient, I was interviewed and seen by a Nurse Practicioner, and she was friendly, professional, and seemed interested in EVERY part of my health -- which I appreciated. They seem to focus on health for the whole person, not just one area. I really look forward to my care here throughout the years!

This is a wonderful facility staffed with friendly and helpful technicians and staff. I have been a…read morepatient for a few years and have referred this office to friends who also require the care you get from a specialist. I adore my doctor and hope to continue to be able to be a patient at this location. I can't say enough good things about it.