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    Seattle Software Developers

    5.0 (23 reviews)
    Closed 9:00 am - 5:00 pm

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    Review Highlights - Seattle Software Developers

    Last year I paid 55K for an app that they had built for someone else who went BK and I gotta tell you they are amazing.

    Mentioned in 8 reviews

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    Arenanet

    Arenanet

    2.4
    (7 reviews)

    Visions of Eternity promised updates to the shadows graphics that have crippled even the most top…read moreof the line graphics cards, and Quality of Life updates such as a new Fashion Template system that was supposed to streamline the Wardrobe process that has been the best in the MMO space for over a decade. Instead, players bought Visions of Eternity, and got a buggy mess that has not been fixed. All we get are excuses. Fashion Templates have completely destroyed years of players' work, and demanded that players who already paid for game content in the way of Equipment Templates pay them AGAIN - for features that were supposed to be INCLUDED in the purchase of Visions of Eternity. Arenanet censors and bans anyone in the forums who speaks out against their fascist, draconian, and fraudulent business practices. Everyone who has requested a refund for their purchase of Fashion Templates, or for the Transmutation Charges they used before the patch where they took the price away, has been denied refunds. DO NOT BUY!

    Concerns Regarding Customer Service Responses…read more One day like any other I had a simple in-game error in Guild Wars 2 where I did not receive the expected currency reward. Anticipating a potential problem, I captured both before and after screenshots showing the date, time, and wallet totals. A weekly chest and two tasks--together worth 550 Astral Acclaim--should have increased my balance, but the resulting wallet total did not reflect this. The evidence I provided clearly showed that the currency was not properly credited as expected. I submitted this evidence to ArenaNet's customer service. In response, I was told: "Upon checking, we have verified that the currency was properly credited to your account. Additionally, we have found that you have purchased 91 Bag of Coins in the Wizard's Vault and consumed a total of 575 Astral Acclaim on June 04, 2025." The issue at hand was on June 3rd, 2025, there was no mention of that. This response also raised more red flags. It is impossible to purchase 91 Bags of Coins in the Wizard's Vault under the current system--only 90 are available (their 2nd error). I requested transparency regarding what amount they believe was "properly credited" to my account. No reply was given to this question. My evidence shows: * Before: 1290/1300 Astral Acclaim * After: 1330/1300 Astral Acclaim * Weekly chest should provide: 450 Astral Acclaim * Two additional unclaimed tasks: 50 each (total 100) Simple math: * 1290 + 450 + 100 = 1840 (Expected outcome) * Actual result: 1330 (Received) Even assuming just one task was credited, that would be: * 1290 +50 = 1340 -- their verified crediting only gave me 1330, something is wrong here. Their verified system looks to be inaccurate. I should also point out I never claimed anything and was expecting it to look exactly the same as before: 1290/1300 with 5/6 tasks of the weekly complete, and 2 full tasks complete but not claimed. When i logged in after an update everything was claimed for me and greyed out and the improper credit was given. Sure, I was tired and forgot to claim things before I fell asleep that night, but if that's the issue why did i receive any credit at all? and the credit i did receive doesn't add up for anything that I did. However that had no effect on my other accounts which also had unclaimed items before hand and were unaffected after, which I also provided evidence of. Still 1290 + 1 task(50) does not equal 1330. Their system should have shown an error, it supposedly did not. Clearly, something went wrong. Despite this, ArenaNet's customer service continued to stand by the original (and incorrect) claim that everything was "properly credited," ending with: "Rest assured that everything is accounted for. If you have other concerns, please let us know." I followed up again, only to be told by a second agent that the first agent was correct--without any new or specific clarification as to the "proper amount" that was credited. Additional Concern: Coincidentally, I noticed a separate issue on the BBB site where a broken page returned a generic message that included the phrase "rest assured." I had received a nearly identical message from ArenaNet's support team. The repetition of this phrase in unrelated contexts raises concerns that ArenaNet may be relying on automated or scripted responses rather than fully addressing customer inquiries. This experience has left me deeply frustrated--not just because of the lost currency, but more so due to the evasive and dismissive handling and lack of transparency by customer support. I am simply asking for a specific explanation of what was credited and why the math does not add up. The continued lack of clarity and avoidance of direct answers is unacceptable.

    Brandon Tutmarc

    Brandon Tutmarc

    5.0
    (5 reviews)

    Brandon is a dream contractor. He exceeded our expectations at every step of the process. He's…read more generous with his time; very thorough; an excellent communicator; works ridiculously fast (!!!); has a great eye for design; and is just a really, really nice guy. We feel so lucky to have worked with him! We do not have tech backgrounds, so we were nervous going into this, but he explained everything and made it comprehensible. His pricing was a steal, too. On top of all that, he's a fantastic photographer and set us up with many wonderful photo options for our website! We could not be more satisfied, and would recommend Brandon without hesitation!

    I was referred to Brandon by my business coach and could not be more satisfied with his services. I…read morehad a website that necessitated contacting my previous web company every time I wanted to make an edit whether it was a major or minor one. My main reason for contacting Brandon was to see if he could make my site user-friendly so that I could make any edits I wanted to when I wanted. Now, after Brandon's work, it is just that. What really impressed me about his work is that from my very first contact with him and the questions I had for him, he explained things so I could understand him. I was anxious and frustrated because of being in the dark with my former company and he put my fears to rest. He also collaborates on ideas I have so it's not just him telling me what to do but instead, offers various ways of getting the results I'm after. I highly recommend him!

    Seattle Software Developers - web_design - Updated July 2026

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