Great experience, having a computer problem it's the only place to go. Might not be the cheapest but they're the best

the service quality was horrible. spent a lot of money and didn't even fix the issue. more important, they charge you ridiculously high prices for parts and repairs! the prices are double the market value, with 300 dollars for just a motherboard installation! absolutely a horrible place. Do not get scammed! read more

These guys do very quick and excellent work. They definitely came through and saved the day.

spent a lot of money just for them to not identify or fix the problem properly. PC condition did not improve just wasted money

I had Nerds to Go transfer my data from my (very) old laptop to my new one. I needed it asap -- they were great! Got the transfer completed quickly, handled the challenge of moving from old versions to new versions well, communicated the process and deliverables very well, easy to talk with real people doing the work -- these guys are golden! Will be my go to computer support in the future. read more

If they do a check of your device, it would be helpful to see a checklist of what they checked, what was found, and what they did to fix anything. read more

Transferred my data from a Win 10 to Win 11 laptop. Dropped off and was done within 48 hours. Well done!

NerdsToGo are simply the best. Their estimates were 1/4 of other estimates and quality of work was top notch. Peter who did work at my home was amazing and completed work well below initial estimates. read more

Diagnostics and feedback for simple electromechanical problem (charger plug misfunction) took 2x promised time, after 3 reminders, 10 business days. No communication re ticket status without customer initiative. The requested job was not done, messages about status of repair and replacement were absent and /or controversial. Both reception personnel and owner were not following their promises and statements, owner allowed himself to be passive-aggressive, proposing the Google Translation as a possible shield for lack of answering to customer questions. It was just rude. Absolutely not worth the upfront taken payment (about $60). read more

Place checks all the boxes for a high volume and formative tech space. Overhead 4K, display monitors showcasing order progress dashboards ... touchscreen/rotating arm POS systems for intake/registration ...hardware rendered semi-organized on racks for pick-up or advertisement ... consistent brand style. The issue here is -- there is a diagnostic paywall. I went in and expressed I am an application developer working on a CompTIA Security + license (with the pre-requisite review of A+/Network+) -- I told them the diagnostic tools I use on my machine and expressed I ONLY needed a screen replacement which I would order the supplies for and that I could remove the screen/display from the brackets and shell before coming in saving the agent time since I already have a laptop repair kit and use it often but only for minor repairs/maintenance. The attendant Jake -- insisted that I needed to run a diagnostic to determine if there were any alternative problems. Moreover, expressed I needed to pay $179.99 for any of the techs to work on my machine as well as any service costs. Altogether, if I was oblivious, I would have been paying about $250 to $275 for a machine whose YTD retail value is $185 for a service activity that at most takes 45 minutes for 'certified' individual and costs $60 to $125. For this task, I was told it would take about 5 days to complete this task; this indicates that they use block prioritization (availability) RATHER than dynamic scheduling based on task completion estimates. When I pressed him on what certifications the techs had, he did not seem to know what CompTIA was nor did he express which certifications they had. I asked to maybe get an idea how they were justifying their pricing, but got no such detail before he rushed into the next step. Next, it is quite annoying when you are attempting to figure out if a service is worth the expense, but before you get a chance to explain your situation they are asking you all sorts of PII (first name, last name, address, email, phone number). I have since seen that even if they do not get the sale, they will hound you with marketing/promotional material until you unsubscribe. Even so, there is no guarantee they will not share your information with third-parties for a vertical (B2B) sale. Due diligence for a conscious consumer will reveal the cracks in this place. read more

I brought my laptop that wouldn't turn on there. They ran a quick diagnostic and let me know that the motherboard is likely broken. I got no charge for the diagnostic likely because it was a quick check. They did not ask for name or contact number either! read more

Great services. They were so fast to schedule the appointment at my home and showed up on time. My computer was fixed within half an hour. The Technician was skilled and very friendly too. I highly recommend this company and I will use them again when needed. read more

Excellent experience!! Was having large house home Wi-Fi mesh issues (where it was affecting my work from home) and Ryan from NerdsToGo came out and gave me excellent service and solution options and made it all happen. Back in the day I may have been able to figure this out on my own, but the fact is I don't have the time (or expertise) I once did and Im glad I paid to have a pro with excellent customer service skills (like Ryan) come out and do the job. I'd call them again. They were great to work with. read more

Useless advice at high prices. I took in an older computer with a noisy cooling fan for inspection. The inspection cost $60.00 and the conclusion was that a replacement would cost $200, as much as the computer was worth: about $100 for the part and another $100 for labor. I took the computer back, found the identical part on eBay for $15.00, and my 12 year old son installed it in 10 minutes. Paying a high fee for an inspection or troubleshooting is only worth it if the advice is good and if they steer the customer to the most cost-effective option. This time, it was a waste of time and money. read more

Cannot say enough about this great shop. I have ben a regular customer practically since the shop opened and have now purchased two custom builds from them as well as having given them others to repair. They are efficient and honest and a pleasure to work with. I Recommend! read more

NerdsToGo has been an absolute lifesaver several times. Most recently, I took my computer to the GeekSquad at Best Buy and they diagnosed my keyboard issue as a severe malfunction of the entire machine and told me there were no fixes. I took the same computer to NerdsToGo the next day and they were able to replace the keyboard and return my computer to full function for a fraction of the price of a new machine. Steve and Jake were wonderful to work with and kept me updated about the plan. Steve even rushed the repair when the part came in days early. I cannot say enough amazing things about them - I'll be a customer for life! read more

Firstly, I wish I could give Nerds To Go 10 stars; 5 stars does not begin to convey my appreciation. I have always believed there are two types of people in the world. You know the drill: dog people vs. cat people, football fans vs. baseball fans and finally, there are text people vs. e-mail people. I am firmly in the e-mail camp. In fact, I once lost my phone for a week and did not even miss it. On the other hand, if my e-mail is not working, everyone within 6 counties can hear me whine, complain and generally make everyone in Washington State miserable until Comcast decides to return my 72 support call voicemails. Because I am very attached to my laptop, I am not one of those people who swaps out technology frequently. The laptop I was using was 12 years old and mostly functional. However, on a good day it took my laptop 15 minutes to boot up. Most of the time I was cool with that; multi-tasking is one of my core competencies. I could do a load of laundry, make a fresh pot of coffee, etc., while waiting for my laptop to boot up. But, then, one day, long after the requisite 15 minutes, my precious Dell laptop still had not booted up. Panic set in. Then, in a rare moment of clarity, I remembered Dell has a fabulous sale in late July. The end of this particular drama was I purchased a brand-new laptop which arrived 2 days later. The new laptop sat on my dining room table for almost 2 months. My cats paid more attention to the new laptop than did I. During that time, I stressed about all the times I had taken my laptop in for service only to have it returned with software I did not want or need, lost Contacts, non-functioning e-mail etc. I had no interest in repeating any of those experiences with this new laptop. I knew I did not want to continue doing business with the computer repair business I had previously used. So I signed into Yelp. I looked for the Computer Service with the most 5 stars and Nerds To Go popped up. Not one to rush into anything and especially when it comes to my laptop, I spent weeks and weeks emailing Nerds To Go. I suspect there might have been some amount of eye-rolling when the Nerds To Go team saw yet another email land in their Inbox with my name in the From field. Ultimately, Jake from Nerds To Go came to my home to transfer the data and set up my new laptop. Jake is a brilliant IT professional. And, the very best part was he was able to retrieve my long-lost Contacts! I could not be happier with the service I received from Nerds to Go and Jake in particular. He did all the necessary tasks to get the new laptop fully operational and he also installed a new anti-virus solution and a better/faster back-up service. This review has intentionally been written in a semi-humorous manner. However, I want to underline how truly impressed I was and am with Nerds To Go. Everyone I interacted with was knowledgeable, professional and had the patience of Mother Theresa. To all of you in need of computer service, I have three words .... Nerds To Go. To all of you at Nerds To Go, I have five words .... well done and thank you!! read more

Great speedy service, got advice that my charging cord was a hazard and that I need a new backup external hard drive. Thanks for the tune up. read more

I highly recommend Nerds To Go! I brought my 3 year old Dell laptop into their shop on a Saturday at noon and (Sunday being closed) picked it up on Monday morning! I paid $60 for a diagnosis, and nothing else! Jeff was very friendly and helpful, Devon was too! They were able to fix my laptop quickly and efficiently, with no additional cost!! An early shut down while it was doing an update. Problem fixed!! I will be cancelling my Geek Squad membership! Thanks Guys!!! Terry in Everett ‍ read more

Very helpful. John was very nice. They charged me a fair price. I will definitely use them again if (when) the need arises.

Ok, I'm writing a second review. Only one will count. I have to do it, because the people who work her are outstanding in every way. They are: polite, professional, super smart and treat everyone respectfully. Call before you go, the are moving. They are worth the wait, they are worth the drive, no matter where they move to, they are simply the best! You get what you pay for in life. They are worth every dollar you spend with them. I had a brand new computer, that was acting sick. I took it in, they made the Lenovo computer work, better than original. And think, the computer was 60 days old and they made it better, when Lenovo coukdnt. Many thanks to the talented people, and management that emprowers their employees. Well done. read more

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Saved my life and money! Had an issue with my touch pad, looks like it was due to the "swollen battery". Saved $70 vs Apple store. Used the money saved on fixing my cracked iPhone. Good deal! read more

Very competent folks work at NerdsToGo. I brought in my laptop and they quickly diagnosed the problem. They were responsive and affordable. read more

It can be painstakingly difficult as a typical young millennialist living in a Technology driven society, to succeed in finding a [RELIABLE*HONEST*UNBEATABLY PRICED] tech repair company to fix your technology fails and broken electronics.....but it doesn't have to be anymore! There's a solution for that and it's company is Called NerdsToGo!!! NerdsToGo changes your tech-game after you've deleted it, and reinstalls your hope to the best version of Hope that society is googling and searching to find! Better yet, the restored hope that NerdsToGo brings its customers is humanity-friendly and can run on all frameworks and platforms! If you've fallen victim to a "YouTubed/reddit feed tutorial" you stumbled upon after procrastinating and avoiding your final assignments. And a sudden flash of YOLO irrationality drives you to "Nike the moment" and "just do it" --because it looked easy, why not give it a shot on your computer... and now you're computer won't turn back on.....call NerdsToGo! If you're technology troubles are not quite as extreme as that scenario but you're not happy with how your device is running or want to upgrade it to something zippier than what you have....call NerdsToGo If none of this even applies to your situation but you want to play Nintendo and eat candy while hanging out with some pretty cool down to earth people who restore your faith in humanity and remind you that good still exists in the world....call NerdsToGo and go hangout in their decked out lobby and take a break from the stress of life to appreciate the little things you've stopped making time for. read more

NerdsToGo - Bellevue - IT Services & Computer Repair Near Me - Bellevue, Washington

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Ryan and Michael are the best, great pricing, faster completion than promised and the whole staff just awesome with customer service. Do yourself a favor when you have issues with your Laptop, Go here! Thanks again Ryan, you rocks. read more

My desktop PC started acting up so I brought it to NerdsToGo in Bellevue and they confirmed my fears that it was indeed finally time to make an upgrade. Repairing the PC would be more expensive than buying a new model and they offered to credit me the diagnosis fee and do a complimentary data transfer if I bought a new machine with them. I chose to buy a custom built PC that they had out for the floor display, that they had built from scratch. They gave me an amazing price which beat out the competition online so I went for it. I just got the PC home and it is working great so far. It's very fast, the data transfer was perfect and the tower itself is sleek and much more modern looking than my last PC. I am %100 satisfied with my purchase. I would also like to comment on the staff. I was helped by several different individuals and every one of them was knowledgeable and courteous. I never had to wait to be helped and the store was clean and comfortable. I was able to park right in front of the entrance each time and the location is easy to find. Overall I would absolutely recommend NerdsToGo in Bellevue for repairs and if you're in the market for a custom built PC but don't want to do all the work yourself, this is the place for you! read more

Let me save you a lot of time and frustration - Call Nerds To Go! We had been battling our internet on and off for a year when I finally decided to bring in the experts. I first considered another company (rhymes with Eek-fwad) and am SO glad I went with Nerds To Go. We got the opportunity to work with Steven. He was absolutely brilliant, professional and fast. He had us up and running with a state-of-the-art system to track exactly what is going on with our service. We have found the issue and it will be smooth (internet) sailing from here on out. Don't even bother with the other companies around here - go straight to Nerds To Go and you won't be disappointed. read more

We couldn't be happier with the service from NerdsToGo! They solved our very upsetting problems very quickly. My husband and I have been stressed out with a move from our house to a condo. Before the move, we had to transfer all the data from our old desktop computer to a new laptop, convert from Centurylink to Comcast for internet service, change our email address, and then transfer all our existing emails from centurylink.net to outlook.com. And we didn't have much time to get this done before our move! Amazingly, Steven and Austin at Nerds to Go solved all our problems in record time! We're moving next week and NerdsToGo has already completed the job by setting up a new laptop, transferring all the data from our old desktop to the new laptop, and transferring years of old emails to outlook.com. I've already recommended Nerds to Go to several friends. We plan to have them come out to our new condo for some more help on final setup. In addition, this work was done shortly before Christmas during some terrible snowy, icy weather. Many stores were closed but amazingly NerdsToGo was open and got all our work done. read more

Jake was so nice, attentive and patient with me. He fixed my computers problem in under 10 min. He was a dream come true in this scary computer world. read more

These Nerds are amazing, While we are just outside the service area Steven came out and gave us a more than fair service charge, They deleted several old systems inside the house we no longer needed and found to be bogging down our Internet, Steven provided us with a Mesh Router system and new dual screen monitors along with several items i have no idea what they do but our Internet is hands down the fastest it has ever been, He even took the time out to clean and reboot an older lap top we needed to get running for our Mom. Kudos to Steven and the entire Nerd Staff, You guys are the best. If you need anything done you would be crazy not to reach out to NerdsToGo read more

They are super friendly. They took a look at my water damaged MacBook Pro and gave me a free diagnostic. They weren't able to fix it but tried to clean it for free and gave me a great recommendation for my next step. My experience was really great even though they ultimately couldn't help me but my multiple interactions and support were perfect. read more

I had some technical difficulties getting everything working correctly on my new laptop. I had a subscription to Support.com and worked with them on the transfer of everything from my old laptop to my new laptop. However, I learned that they are very limited in their technical capabilities when it comes to challenges beyond the most basic. That led to me try to find technical support that was local (i.e. not based in India) and more capable. I found NerdsToGo on Yelp and thought it would be worth a shot. My first concern was whether they could provide remote support as I didn't want to have to take my 2 (old and new) laptops into a shop to fix what was essentially a data transfer problem. Fortunately, NerdsToGo does offer remote support - and by appointment! Bonus. So Jeana (very nice) set up an appointment with Todd to help me out. Todd called at the appointed time and we spent the next couple hours working on my list of problems. Todd was very knowledgeable, helpful and cool when we ran into glitches. Todd was able to figure out solutions to all but one of my issues - which is a real hairball issue. The fee was a little over $300, but when you have a business that depends on your computer working correctly it is worth it to me. I commend NerdsToGo if you are looking for IT support. read more

Very happy with the service. Staff is friendly, knowledgeable, and honest. Staff is organized and you're not left waiting for answers. Easy to understand pricing. Will bring my laptops here in the future. read more

Used NerdsToGo to upgrade our home wireless/router system. The initial conversation was very detail oriented and informative about solutions at a couple of price points. The communication from the team was excellent; we felt very well informed about when our equipment would arrive and when a technician could get to us. Jake came out to install and we were very comfortable with his manner and professionalism. He was a persistent and fastidious problem solver and got everything working perfectly. We are so happy with our internet speed now!!! Highly recommend NerdsToGo. read more

I love this place!! Really honest people here that want to help. I came in to replace the battery and cracked screen on my iPhone 6. They were able to get it done in 50 minutes. I waited while they did the repair and they were friendly, very hospitable, and tolerant of my chattiness. NerdsToGo is a great small business and I hope they stick around for a long time. I will definitely revisit and highly recommend for all your tech needs, whether it's business or personal! read more

Best Company Ever!! I love this company not only do they handle our business tech support they have replaced my cell phone screen, I have purchased two laptops and had one repaired. They are such a friendly group of guys they don't sell you on things you don't need and take the whole tech language down to plain simple English! I can't say enough good things about these guys!! read more

Walk in's WELCOME or they can do a "drive by shooting" for you at your home--located by the old railroad tracks and under the new Light Rail off 8th Ave NE in Bellevue with free parking up front and next to Rack N Road Car Hitch company. All of my Business is my labtop and my 1 1/2 year old Windows 10 Dell Inspiron labtop touch pad left clicker was sticking--so they took a look (Diagnostic is free) and after 90 minutes (you have to take the whole labtop apart from the backside, to get to the touch pad on the front side) -- So here's the rest of the story--they could not fix it without ordering a part (5 days shipping) However, they checked the warranty and I had brought an extended warranty from Dell that still covered the unit--so how COOL is that?? These guys are GOOD GUYS and local to boot--cheers Al read more

Very smart guys. Understand HW issues in my PC and fixed it quickly. Nice job. If you need some hard work done on my PC take it to these guys. read more

My laptop had a mysterious reoccurring issue that had me showing up every other week at NerdsToGo for about two months (not their fault). Every time I came back, they provided great personalized service and advice. They were kind about honoring warranty windows and being mindful about getting to the root of the problem after a couple attempts. Everyone was always so friendly and caring about the issue. Their turnaround time was quick and efficient. I am super appreciative of their service and definitely think they are the go-to service for any of your technology needs! read more

Nerds to Go is new here in Bellevue so I want everyone to know that there is a great reliable place to take your computer to get serviced. I had a failing hard drive in a one year old HP Paviivion. I know - One Month our of Warranty. Go figure. In any event I decided to convert to an SSD and we had numerous file issues do to the impending failure. The transfer failed several times. I want everyone to know how diligently the tech worked ( Steve ) over several days to recover all of my data even if I did not know what was stored where. Turns out most of it was in the cloud already and I did not know it was not on my hard drive as well. It took several days to sort all of this out and they stuck with it and did not charge me more for all the work. So hats off to a trustworthy small business. Mark B. read more