I've been here a few times. I have been eyeing their patio area to for a while but haven't had the chance to sit and sip a coffee. Can't complaint about the service. The few times I've there it has been a pleasant experience read more

A great Second Cup. Only there to pick up but looked very inviting. Going to have to return for a more relaxed sit in visit. read more

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This has got to be the worst second cup i have ever dealt with. Ordered here a few times using Ubereats and they have ALWAYS messed up my order. I am always missing an item. If you dont have something in stock then dont list it on your uber app. Or at least inform the customer that they have to make changes to their order if something is not available. Extremely frustrated especially because the drinks and food from here aren't cheap. read more

Great place to have a coffee and hang out as the staff is very friendly and make great drinks. For a while it was bumpy with new management and some new staff but they brought back a key manager to run the place again and I notice it's on the up. I'm finding myself there more and more. The shop is always very clean, the staff are always smiling and the location is awesome with the sun shining through the windows at the right time of the day. They also have a patio in the summer which adds to the seating. Whenever I go in I pay and collect points with my Second Cup app (or you can use their card too) which makes ordering a breeze not to mention the fact that you build up points that can go toward drinks or coffee beans. This place is basically like Cheers to me, sometimes you wanna go where everybody knows your name, lol. read more

Second Cup Café - a frosty window with a sign on it - Coffee & Tea Near Me - Brampton, Ontario

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One of the best places to relax or do work since they have lots of comfortable seating, several power outlets and very fast, reliable wifi. Oh, and reasonably good coffee and better than expected sweets. Always great service too. It's hard to understand why the chain has been struggling if they're running anything like this one since they check all the boxes and stay reasonable busy. read more

I'm very disappointed in the second cup franchise their coffee totally sucks!!!!!! I ordered a small Carmelo flavored coffee tasted horrible. I've been a loyal customer for many years till now the quality has been down graded. Management is cutting corners their so damn cheap! Proudly Canadian owned that's about it, their baked goods are overpriced. Bad customer service, they definitely don't deserve my business anymore, I rather give my $$$ to Starbucks coffee. I highly don't recommend this coffee shop. read more

Their coffee and hot chocolate are delicious. The coffee does not taste burnt like of many others. Everyone knows that finding a hot chocolate that tastes like chocolate is as hard. Space is big and is not cramped. They have space for another 8 tables, but they have chosen not to set them up. The Wi-Fi is great and the place is very clean. When I was there three employees were on duty and they were all helpful. I approve this location. read more

I usually always come to this location as I work across the parking lot,  and I would say I visit this location at least once a week (sometimes 2-3times). This morning however I had such a rude experience that I will not be giving my business to this location again.  So I head into the store looking to buy one of the breakfast sandwiches (as I already had a tea from McDonald's in my hand). The store is not busy at all, it's actually pretty empty with only 2-3 people sitting down and no one is in the line up (it's also 830am). I grab a sandwich put it down on the table and look into my purse for my wallet. To my surprise I don't have it, and now I'm sad because I have to work a retail shift without breakfast... So I'm mad at myself for forgetting it. So I put the sandwich back, and sit at one of the empty tables waiting for 9am to head over across the parking lot to start my shift at the retail store I work for.  Now as I have said before, I come to this location All The Time,  especially when I have morning shifts(which is usually twice a week) and I have NEVER had any problems with bringing outside drinks into the store.  And to my knowledge I have not seen a sign on the door saying no outside food allowed.  As I'm sitting down, in my usual spot, on my phone, drinking my tea, the lady who is working there cashes out 3 people, then heads over to the counter to where I was and COUNTS THE SANDWICHES. She actually counted the sandwiches to make sure I didn't steal it, turns to me and says that I have to leave because they have a policy where there's no outside food allowed.  Are you freaking kidding me?!? I come here all the damn time. I could not believe my eyes that this lady had the balls to count the damn food to make sure I didn't steal anything. To say that I am HIGHLY DISAPPOINTED in the service from this store is an understatement. After this rude experience this morning, I will NEVER go back to this store. I aslo told my managers and coworkers what had happened, and they in support with me, will not be taking their business here. I can't Believe that they would treat a loyal regular customer like that.  Starbucks will now be our coffee stop in the morning... Too bad for you Second Cup, it's your loss.  Also, you suck. read more

I have been going to this area for such a long time but unfortunately there is a Starbucks right across the street and that is where my coffee business was dedicated. But now, I am sick of Starbucks and ready for a change so I decided to try out the competition ; the Canadian owned Second Cup. It's always nice to support local and Canadian businesses! I have come here before and have never been overly happy with my drinks; the lattes are too sweet and nothing tasted like what was advertised. However, this time I went for the "matcha green tea chiller" and I am in love! I have also tried and love the Italian sodas and the white hot chocolate. If you are looking for a drink to beat those winter blues I really do suggest the white hot chocolate, it is heavenly. The store itself is clean and well thought out, lots of seating, magazines for guests to browse through and products available for sale on racks in the middle of the store. The service was okay, the girls were a little young and gave off that hipster "we are too good for you" vibe. I wasn't really impressed with this but I dealt with the staff for under five minutes so it wasn't a big deal. What I really enjoyed is the fact that all of their coffee beans are fair trade and they are ALL advertised as such. Starbucks, take notes. read more

Second Cup Café - Second cup merchandise. - Coffee & Tea Near Me - Brampton, Ontario

Love this location go here mostly on Sunday afternoon to just enjoy a perfectly made specialty coffee brewed attentively to your individual request. My usual is vanilla latte with half the sweetness. Often the staff knows exactly what my usual is they just ask your usual? The atmosphere is very warm the chair set up is such that they maximize to allow for a quieter area for those who are reading or studying which there usually is quite a few students and comfy couch ares and tables to allow for coffee talk. My coffee is started as soon as I order and the barrister always asks woild you like whip cream on top to which I usually only out of guilt say no why I don't know it's my treat of the week. The food area is up front enclosed nicely so you can be confident that only staff can touch. Which for me is important I don't want a buffet where the customer is allowed to touch food and squeeze smell or anything else I'm sure we all agree. New staff now so will have some big shoes to fill this summer when the patio is available usually can literally spend hours enjoying a cold coffee and soft music and great conversation with friendly service. read more

Great staff - the wind blows through in the winter, but it is a great spot in the good weather.

Yummy drinks and food, but there is a real lack of seating. Their chillattes are amazing and so is their turtle brownie cheesecake - so good! My husband and I stop in at least once a month and the staff have always been friendly. read more

Second Cup is amazing. The location is okay but the staff is super friendly. The coffee is always great and so is the food. The cheesecake is godly! Highly recommend. read more

I never go to Second Cup anywhere else that isn't this location. I'm not the biggest fan of their coffee, but I visit this location quite frequently mainly for the atmosphere. I give them 5 stars because Its the perfect place to meet someone for coffee. Its not stuck up like Starbucks, its not ghetto like Tims. Its honestly a cozy place to be. Whether its to meet a date, a business meeting or to have a long talk with a friend..Perfect patio for summer and a cozy place for winter. Keep in mind, This location is usually very busy -sometimes I cant get a seat. As for drinks, I recommend their italian sodas and "frozen hot chocolates". Oxymoron I know. For food, the cakes are delicious but not a big fan of the regular desserts which happen to be dry or hard as rock. Oh and Staff is amazing! literally the friendliest staff that remember your orders and talented baristas! :) read more

Second Cup is Canada's version of Starbucks and despite the latter dominating everywhere, including Canada, Second Cup has held its own. Pretty much everything you'd expect from Starbucks you'd find its equal at Second Cup. As with both places I find the pastries overpriced and satisfying but little more. Coffee variety is very good and service is top notch. read more

Love the delicious Paradiso coffee that is fresh all day. These guys provide a very high level of customer service. They take the time to get to know me and ask me how I'm doing. One of the clerks (south Asian gentleman) even asks me about my religious holidays and wishes me well. Truly a great experience! read more