i will never go back, the day nurse told me the i didnt need any pain meds, and i told him that…read morethe dr. ordered them. quote he said i diddnt need them. thanks buddy, i hope your in need of pain meds some day, i also had to ask for a food tray 3 meals in a row??? brian h

Poorest service received by far, was in the waiting room more then 3 hours. My girlfriend was here…read morebecause she hasn't ate in 3 days and have been puking all 3 days and once we got here she continued to puke yet they wouldn't acknowledge her or anything. The staff was horrible and didn't care for the patients all they worried about when their shift is going to end and pay check... I will never be coming back here again... idc if I was having a heart attack I'd rather chance it and go to St. Mary's in Saginaw, Mi. I wouldn't even give this a star but I'm required..... 1/4 Star ratting all day.

Dr Howland is dismissive and rude. During a routine exam he made no eye contact with my mom, barely…read morepaid attention to her and acted like he could care less. Go elsewhere!

I enjoy having staff that can't bear to look up from their phones and waiting to be seen for over…read morean hour while on a day I take off for care. Thanks for the mediocrity and consideration.

I called this place for a quick COVID test. They said I need a referral from my doctor. I told…read morethem I had PPO insurance and didn't need one. I called my insurance to confirm and they said no referral was needed. Called back they wouldn't schedule me for a test. This was really upsetting that I'm here to help flood victims and I couldn't get a test before I head out to. I'm from out of state and here for several months to help with recovery from the floods and I wanted a test to make sure I did not get covid during my travel. Very disappointed in this place!

Excellent physician. Compassionate, knowledgeable, supported me through breast cancer and other…read morepersonal issues. Highly recommend , especially for women but my husband liked her also.

Run away from the so called doctor she is rude nasty a liar and a horrible doctor. A loved one went…read moreto her for years and trusted her my loved one had Alzheimer's before she was diagnosed this doctor would make fun of her yes I'm not lying you wouldn't expect that from a so called doctor. I don't think she likes Americans yes I said that but I took it upon myself found another doctor for my loved one who now is passed on from her disease and from heart failure but she is a horrible so called doctor!

My brother was transported to McLaren ER on 6-12-26 at 6:45am after being found at home by his…read morewife, non responsive, drooling and unable to move any of his extremities. He is her caregiver as she is on hospice. She called 911 to get him to the hospital. The only down side of this experience thus far was the ambulance crew who wanted my brother to get up and walk to the ambulance stating he was just hypotensive. Being unable to fulfill the request the put him in a rolling chair to get him out the door. Once to the hospital Mickey was his Nurse and did a fabulous job. I was called back after about an hour and had explanations of different tests that were going on. He had absolutely no movement in his arms or legs. I contacted Dr Majjhoo from McLaren Flint as I was a previous patient of his with a ruptured aneurysm. He stated the tests that need to be done to clear him of any stroke or aneurysm. He spoke to the ER doc and it was done stat. The ER doc also ordered CT of chest, abdomen and pelvis. She stated all were read negative. There was some LLL PNEUMONIA and atelectasis. They were going to do blood cultures to rule of sepsis. Admit to 6E and hospitalist will take over. I am a REGISTERED NURSE so Mickey and I were bouncing ideas off one another as I said pneumonia does not cause non movement in all limbs and horrible neck pain. Spoke to Dr Majjhoo again and we agreed on a neuro consult by Dr Norris. He came to the floor immediately and ordered MRI of his neck and head. Once results were back he said he needs a Stat consult with a Neurosurgeon. We were grateful we were getting somewhere. We stated we wanted Dr Kremer and he walked in the door within minutes. He took a look and did an assessment on my brother and said let's go look at the MRI. He said this is very serious and he needs surgery immediately as he had blood, or clot or pus at C5 and 'C6 that was pushing on his spinal cord that needed to be relieved. My brother agreed to the Emergency surgery after Dr Kremer explained risks, benefits and outcomes. He was immediately wheeled down to the OR and was greeted by the entire team. Procedure took 3 hrs and he was able to evacuate the hematoma and restore his movement. In recovery he was moving all extremities and doing very well. He was transferred back up to the floor where he has received exceptional care from Emily, Marissa, Erica , another aid on nights who is very good! PT, housekeeping were always available. Dr Kremer consulted with Dr Rayes out of Flint who was also willing to accept the patient if Kremer felt he needed an angiogram of his cervical vessels. Dr Kershen was consulted for urinary retention and his issue was addressed today. His food has been quite tasty and dietary is always absolve for the patient. His pain will only get worse the next 2 weeks but we are prepared for this. Life throws curveballs at us and I was impressed with the coordination of all of the team members at Bay and the communication with Flint Doctors to help manage My brothers care. He will need more surgery but he will have to heal from the decompression first. He can't say enough good things about everyone he has come into contact with this far . Please let all of the staff, physicians and surgeon know they are greatly appreciated. There was never any rush to walk away from us, but always detailed explanations and plans moving forward. We appreciate them all.

Today is June 30, 2026. I am sitting in the emergency waiting room, waiting for my brother…read more The receptionist is very rude! An older man came in worried about his wife, after speaking to the receptionist he became very upset and agitated. She explained the rules of not standing by her desk, "its hospital policy" which agitated the man even more. When he was finally able to go back to see his wife, the receptionist tried to explain where she was, but by this time he was much more agitated. She finally just said then you just go back and try to find her!! And she was not nice about it. If you are dealing with anyone in an emergent situation you need to be patient, she definitely was not patient, kind or sympathetic!! I restrained myself from saying something to her! I have been listening very closely to any other person that is approaching her desk, if shes rude again, I will say something to her!!!

After major surgery, the surgeon told the patient to remain off work for 12 weeks. Dr. Iqbal, Bay…read moreCity Michigan, gave him 2 weeks even though he knew the surgeon recommended twelve. Prior to the major surgery, the same patient saw Dr. Iqbal for his sudden shortness of breath and sky high blood pressure. He was told he probably only needed Xanax. When he presented at the ER with the same symptoms it was discovered that he needed triple bypass heart surgery (the one this doctor believes he should be able to recover from in two weeks). Same patient suffered a stroke which left him with temporary paralysis on one side of his body. Dr. Iqbal believed he should return to work at his warehouse job in a couple of days despite his paralysis.