Matthew was super knowledgeable with the items in the store. I went in to spend $10-15 and spent…read more$130 a great salesman, kind, and personable. If you notice from my other reviews, I'm a sucker for great customer service. When I'm in town, he'll always have my business.

Never shop here sold me counterfeit coils when I brought them back for a refund or exchange I was…read morethreatened and told not to come back. Avoid at all cost

Yousif is amazing! Great person and an amazing help. The smoke shop is clean and very well taken…read morecare of.

The most impeccable customer service I have experienced in a smoke / wine shop. The staff was very…read morefriendly and had the knowledge on products that helped me find exactly what I was looking for.

Worst customer service ever. Refuse to help or answer any questions about products then when you…read moreget annoyed he laughs at you. This has happened twice. Take your money to one of the Other many many smoking, vape stores in the area who are happy to do business with you.

Worst prices in Jacksonville, not to mention the man in there is always rude. Also always out of…read morenearly everything--so i just bought a vape that literally smells like cat litter. 0/10 don't recommend.

Excellent customer service! The sales representative was incredibly, helpful and kind. The product…read moreI purchased is high quality and gives me a perfect relaxing buzz for a very affordable price!

Every single person I have met running to register at this shop has been so incredibly night. They…read moremake you feel like there's no stupid questions, which is genuinely appreciated.

Went to New Leaf looking to purchase a set up as a gift for my boyfriend for Valentine's Day. We…read morehad been talking about him trying to quit so I went in fully unaware as to what this process entailed. Lindsey helped me out and was great at explaining everything from the tank to the coils to the liquid and nicotine levels. I went with a more basic set up to start and purchased one flavor and I spent just a little over $60. Not bad! Bonus is their return policy. If you don't like it you can return/exchange within 30 days, and if you don't have a receipt but they have you in their system then no worries! Also--military discount of 7% which is awesome!

Needed to a buy a battery and waited 20 min until I was seen. Would not recommend if in a rush…read more Great products, not so great customer service. Highly recommend having more people staffed.

The staff always knows that is needed and is very helpful. The time spent in there is less than 10…read moreminutes due to only knowing what I need, check me out. The perks programs are great as well.

I went in and asked for the coils that I usually order. The person behind the counter seemed like…read morehe didn't want to help me. He even went behind the display and then told me they didn't have the coil I use. So the next day I called and asked for the coil and wouldn't you know they had them in stock? I go in, and the same person is working. Tells me that they don't have the coils that I use. I told him that I called and he then pretended to have misunderstood me. I pretended to be a calm person and not verbally express how I felt. I am not sure if it was my complexion or if they didn't want to work, but there are enough vape shops in Jacksonville for me to get what I need along with good customer service.

Stopped by this shop to see if they sold a brand of cigar that's hard to find. I walked into an…read moreempty store and was quickly greeted by a guy from behind the counter. He introduced himself as Lewis the owner of the establishment. I asked if they carried the cigar and to my excitement they in fact did!! We chopped it up for 10-15 minutes before I purchased the item then spoke for another 10. This place has a great vibe, open sales floor, and tons of awesome products. Lewis is a great guy and this place is clean and tidy. Will definitely be

This is such a great smoke shop it has all of he vibes. The owner is super nice and I will return -…read moreGreat pricing.