Needed to a buy a battery and waited 20 min until I was seen. Would not recommend if in a rush. Great products, not so great customer service. Highly recommend having more people staffed. read more

As a smoker for the past 27 years, New Leaf is the best thing that's happened to me! Thanks to our awesome CM's review, Allie A., I found this wonderful shop. I'm proud to say that after 2 1/2 weeks, I'm down to only one cigarette per day. Even after the first day of vaping, I was down to only 2-3 cigarettes a day. As for now, I can't seem to let go of that one cigarette in the morning when I first wake up, but I do know it's going to be gone soon! Allie A. spoke very highly of Danielle, so when I first went to the store, I asked for her and she definitely hooked me up. She is so sweet and just cute as a button! Vaping can be a little confusing at first - trying to understand all the different components, flavours, etc. But Danielle explained it all so well and didn't even mind repeating herself when I asked her the same question several times. She truly cared and wanted me to understand everything. I have now been in the store on 5 separate occasions and I've had a chance to interact with many of the employees. Like Danielle, they are all warm, friendly, knowledgeable, patient, and helpful. They have many different flavours and they are more than happy to let you try as many as you like. I think at this point, I've tried darn near every one of them! Other than the Cinn-A-Bon flavour, which I vape all by itself, I mix all my other favourite flavours such as: peach, strawberry, and pina colada, pineapple and pina colada, and coffee mixed with vanilla. My hubby's favourite mixture is bluberry and bad monkey (banana). It's kinda funny because my hubby has never been a smoker, but he kept stealing my e-cig and vaping it because he liked the way it tastes. I finally got tired of him snitching it, so we went and bought one for him. BTW: All the flavours do come in non-nicotine too. As for the nicotine, It comes in different levels in the flavours depending on how much you smoke per day. Don't worry, they'll go over all that with you in the store and get you at your perfect level. I apparently get just the right amount of nicotine from mine because since I started vaping, I have had no nicotine withdrawals, cravings, etc. That darn morning cig I still have is simply out of habit! The store itself is very cool and welcoming. It's large and open with couches. There's a long counter with barstools, so you can have a seat to try the flavours. I never just pop in and out. I always pull up a barstool and chat it up with Danielle and some of the other employees for at least half hour or so. Also, you have to check out the floor in the restroom at least once - it's completely made out of pennies - very neat! Not only is vaping better for me than cigarettes (my neurologist even verified this fact for me last week and allowed me to vape right there in the exam room in front of him), but I love the fact I can vape pretty much anywhere. I've been in countless stores, restaurants, and even several malls - not once have I been asked to stop. It's water vapor, not smoke, so it doesn't bother anyone! If you're a smoker, I HIGHLY recommend you head to New Leaf immediately and give vaping a try! It's also much easier on your wallet than cigarettes! If you buy a new, complete set-up, mention that I sent you from Yelp and you'll get a $5.00 discount! read more

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Good atmosphere, some helpful employees, but I was sold a faulty product and was told I couldn't exchange it. Waste of money.

Completely over priced vape/cbd vape juice $70 for juice I've purchased for $30... that's a cold increase. Customer service is great but their sales tactics are to sweet talk you and get you to buy these over priced items. Save your money. Shop elsewhere. read more

After many years of hoping, waiting, and being patient, my significant other has finally taken a step towards quitting smoking. He smoked his last cigarette on the ride home from Vapor Nine after buying his first electronic cigarette kit. There were two employees working at Vapor Nine today - an older lady and a younger guy who I could only describe as a kid. It took them a few minutes to even acknowledge our presence. Once we were noticed, there still was the feeling (to me) of a lack of customer service. As vapor cigarettes are still basically in their infancy, many people don't really know where to start upon walking in. You should go out of your way to bring people in and sell your product. I felt a severe lack of that. There was another customer in there before us, but it seemed to me that the kid has trouble multitasking as he'd start talking to us about something then would stop midway to turn his attention to the other customer. Luckily, Tai (I believe that's her name) stepped in to take care of us. She was patient as my S.O. figured out what flavor worked best for him. You can sample their whole selection if you wish. She, then, helped him select which set up of electronic cigarette that would work best and showed him how to do it. The whole kit wasn't as expensive as I thought it would be, just about $55. All in all, besides a slow start when we walked in, I'd definitely recommend Vapor Nine. read more

had such a pleasant experience at my most recent visit to New Leaf Vapor. I went in to see what was available and decide on a mod that fit in my budget. The worker (Seven) was extremely nice and helpful. I was able to decide on which vape and ejuice (Sad Boy custard cookie salt nicotine based juice) I want to purchase very quickly and with ease. I got to sample the juice that I was the most interested in in a relaxing lounge area by an air filter due to covid-19 safety regulations. I want to commend Seven's customer service skills and friendly demeanor and I'm definitely looking forward going back in a day or two to make my purchase. Two thumbs up. Give seven a raise please. read more

New Leaf Vapor - Vape Shops Near Me - Jacksonville, Florida

Most expensive vape store in Jax! They sell e-cigs and don't keep the coils or your oil in stock. This store has fallen far, very far.

I'll be honest. Quitting cigarettes wasn't really on our agendas anytime soon, until we started seeing all of our friends with the new vaping devices. Probably about 5-6 people within a 3-week period. Everyone was raving about Vapor Nine (soon to be New Leaf) so we decided to stop in. The bf had been in the store before, so was more familiar, and started talking to one of the guys working there about the differences in batteries etc. He launched right into all of the info, and honestly I felt a bit lost and overwhelmed. A gal, Danielle I think was her name, stepped in to walk me through a little bit slower, showed me the different options and I felt a little more at ease. They will let you try all of the different flavors, and I found them to be very patient with me. Start up cost are not that bad, compared to what we are spending on cartons per week. I went with a silver set up, with a slightly larger battery and a few flavors: Crisp menthol, killa vanilla, peach and kona coffee. (Right now I'm mixing the vanilla and coffee.) The flavors cost about $7-$8 bucks per flavor, and they should last about a week. I like the model I have, that lets you adjust the voltage.... I find that I like mine a bit lower (vaping has a different sort of a "hit" compared to a cigarette, which takes a little getting used to.) I had tried the cigarette looking style before that I bought online, but these last much longer in battery life and nicotine. So, it's only been one full day, but I've reduced the amount of cigarettes I smoke by 73%. Woot!!! I am trying to be realistic with my plan, but I am feeling great about that statistic so far! And I haven't wanted to kill anyone or eaten everything in the entire house. :) Fingers crossed I can keep this up. We did find out this particular location is moving to 5 Points and changing from Vapor 9 to New Leaf. There is a huge new store located on Beach Blvd. as well. They will have a bigger space and more variety! I will definitely be back for more supplies soon. And probably buying as gifts for my friends and family too. :) If you are looking to quit smoking or trying to reduce, GO, NOW!! read more

My husband has been using their products to quit smoking and I am proud to say he's been tobacco-less for 8 months now. He tried a few other brands available in drug stores until he found this shop on King Street. The prices are good (compared to similar) and they keep the store stocked well. We've been recommending this shop to friends who are in similar situations - wanting to quit affordably without the hassle of drugs, etc. read more

Great customer service! I'm newer with switching from blackhat vapor and new leaf has been very good about helping me, especially today, my warranty was just past expired yet the guy working hooked me up with new mod which is awesome of him to do that. Hands down a happy customer today! You guys rock! read more

Went to New Leaf looking to purchase a set up as a gift for my boyfriend for Valentine's Day. We had been talking about him trying to quit so I went in fully unaware as to what this process entailed. Lindsey helped me out and was great at explaining everything from the tank to the coils to the liquid and nicotine levels. I went with a more basic set up to start and purchased one flavor and I spent just a little over $60. Not bad! Bonus is their return policy. If you don't like it you can return/exchange within 30 days, and if you don't have a receipt but they have you in their system then no worries! Also--military discount of 7% which is awesome! read more

Excellent service. Lindsay helped us out and is awesome! The other two guys are goofs. Really friendly. Really appreciated their help and quality of the products. I will deff make the trip back here again!! read more

New Leaf Vapor - Vape Shops Near Me - Jacksonville, Florida

Love these people. They are always great. No pressure to buy. Will help you mix flavored. And always knowledgable. read more

New Leaf Vapor - New setup - Vape Shops Near Me - Jacksonville, Florida

What can I say? I went in yesterday to drop some cash on product and the lone guy working there was dull/flat/bored acting. Ample selection, neat, typical smoke shop setup, but the customer experience was lacking. Turned me off to the point I didn't want to support the business. There's enough competition out there that I and money promptly left. read more

The staff here is so friendly! They always offer recommendations with a side of good humor.

BEFORE you purchase anything from new leaf vapor company- Look online- They're prices are extremely high compared to competition online. read more

New Leaf Vapor - New leaf in JAX tank, protanks and my shorts with nicotine all over them because the only thing coming out is raw liquid. - Vape Shops Near Me - Jacksonville, Florida

I haven't been to all the stores in Gainesville yet, but I like this store. Very polite & helpful customer service, & great prices. Need to check out some more stores, but this one made me pretty happy. They give u free samples, & u get $5 off after gaining 100 Pts. Would recommend. read more

Tried other vape stores but I come back for the professional help from staff here. They really make it a comfortable vibe to set and stay awhile and try everything until you pick the best. Will fix and clean your "puffer" as my husband calls it. Super nice and know their stuff. read more

This is the spot to go to if you live in the Riverside/5Points area, the staff here is awesome and the atmosphere is laid back I love it here. I've talked to some people who complained that it's too expensive compared to other places but those couple of dollars are well worth the customer service you receive, everyone here is super cool and super nice and ANY problem is taken care on the spot with no hassles. I had a couple of minor issues and Alex took care of them no questions asked he actually helped me out way more than I expected. Bottom line is you get what you pay for and I promise this place is legit. read more

This is a very fascinating place. Now I am not a smoker and I've never been a smoker other than a occasional cigarette in a bar with friends. I have never had much interest in taking up smoking but in an effort to help my friend quit I checked into the vapor cigarettes. The staff in this place were so helpful in educating me about the products and how to utilize them to quit smoking. Conveniently they have a good selection of flavors that have no nicotine whatsoever. Frankly I'm not sure that inhaling whatever it is they put inside them is 100% healthy but clearly it's better than tobacco. The product contains propylene glycol. They have a good selection of the batteries and a good selection of tips and are very informative on how to use the products. You can sample as many flavors as you want in whatever strength you want. Obviously the staff here use the products themselves frequently. I have referred several friends here because they are so nice and helpful. I have to say that puffing on these flavored vapor things is really quite fun. When you get a sweet tooth craving for a sweet snack you can take a puff off of this instead and it sort of assuages that urge. Products are not expensive at all so it is a good substitute for smoking and for snacking... If you're in the neighborhood at five points you should check it out. read more

I love this place so much! The staff is knowledgeable and super helpful! Wouldn't go anywhere else!

Came here and spoke to new leaf employee Danielle. She was awesome! She was extremely patient with me, explained every product and gadget in the place! She got me hooked up from nothing to a build yourself (with her help) vape kit. To educate someone who knows nothing about vaping and their products, she was incredible! Love this store, nothin but good vibes :) thanks again Danielle! read more

I went in here ready to drop some money on ecigs and liquid but was ignored by bored-looking staff, there were no products for me to browse at all, and the whole awkward vibe caused me to leave. If you want someone to actually help you, let you try different flavors and compete with prices online, go to kingpin ecigs on edgewood. Waaaay better read more

Very helpful and knowledgable employees, great experience... if you're looking to get away from nasty analog cigarettes (or want to help someone else get away from them), this is the place you need to go. No upselling, no pressure, the sales people helped a first-timer pick the right product for their needs and nothing extra. Will return to this store and recommend to every smoker or vaper I know. read more

Riverside spot is about as comfy as an experience will get. Great staff and location. I definitely recommend this company. Staff was very patient and helpful with details and answers for about anything you'll ask. read more

As a first time vapor and my hubby a long term vapor we really liked the atmosphere as well as the friendly staff. It was great that I could try all the different flavors I wanted and the three we picked were big bottles for a good price. So going back here many more times. read more

I quit smoking cigarettes when I got pregnant 7 years ago and I haven't looked back. I attribute some of it to willpower, but mostly to vaping and New Leaf has some of the best products and juices out there. I love being able to sample the juice before you buy it and caramel mocha is awesome. The sales associates are knowledgeable and helpful. I also appreciate that they are local to Jax. I would recommend them to all smokers and vapers. read more

Went in not knowing at all what I really wanted, super big thank you to Campbell for being patient and knowledgeable. We came in a little closer to closing time than we should have, but he guided us through the processes and made it so simple. Thank you again, Campbell and New Leaf! read more

Vapor Nine's line of products and flavors are fantastic. they aren't cheap, at the same time they are well worth the money. they have helped me stop smoking and stay quit. excellent service. Friendly, knowledgeable staff. read more

manager and owner are total assholes. they are over priced. dont know how to build drip rebuildables. and blew up my battery mod and refused to replace it. read more