So grateful this location is back to accept donations. When I arrived, I was second in line and…read moreeven with only one attendant, the drop off went quick. Post Covid reopen, please note items not acceptable for donation (quite a few new items listed). Be sure you are aware of the items you pack up and that you pack up items you won't miss. ARC will try to help reclaim "accidental donations" but cannot guarantee. As always, don't forget a receipt for tax deductions!

I had a horrible experience today at this location. To the employee who waited on me, you have some…read moreserious mental issues and need help!! I just sold my house and needed to downsize. I pulled up in a sport utility vehicle full of items I was donating, about 10 boxes including cookware and utensils, silverware, sports gear, electronics, holiday decorations, and about 80-90 articles of clothing, to name just some of what I had. All of it was good quality, no junk. A male employee approached me with a bin on wheels, grabs the first box and slams it into the bin, hard enough that it got my attention. He then grabs the 2nd box and does the same thing, causing 2 boxes of glass Christmas ornaments to pop out and land on the ground. He then starts to wheel the bin inside and is literally dragging one of the boxes of glass ornaments. When I pointed out to him what he had just done, he got visibly angry with me and told me if I had a problem, I could take my s#*t somewhere else. I told him to relax and just be careful with the fragile items I was donating. That's when he told me he was not going to accept my items and if I continued to offload my vehicle, he would call the police, and I would be charged with illegal dumping. I walked up to the entrance of the warehouse and yelled to see if anyone else was working but he was alone. He didn't like that I did that, so he grabbed his phone and called the police. I immediately started putting my stuff back in the car. As I am doing so, I'm listening to him tell the police that they need to hurry because I am threatening him and he fears for his safety. He told them I was acting hostile and confrontational. ALL LIES!! I then pulled around to the front but stayed about 15 parking spaces away from the building. I wanted to see if the police showed up to tell them that everything he said on the phone was a lie and they should check the video. He shouldn't be wasting police resources with lies just because his feelings were hurt. He then walked out front, I assume to wait for the police, and spotted me sitting in my car. He immediately started grabbing his genitals and yelling at me to s#*k his d#*k and that he was going to c*m down my throat. I put my window up so I could no longer hear him, but he kept grabbing himself in a very animated manner and yelling. This is the mentality that Arc decided to put in charge of their donation center! Pathetic!! I understand that this is not a high paying job and Arc is probably limited to who they can hire, but you couldn't possibly do any worse than this guy!! After a few minutes, when the police didn't show, I left and took my donations to GoodWill. They were happy to help me and even made a few comments about how nice some of the items I was donating were. It made me feel really good about helping out. You lost me forever, Arc. In case you are not sure who this individual is, he is missing 2 teeth in the front of his mouth, one upper, one lower.

Absolutely love this place, from day one they've been so helpful and always on top of my…read morepriorities! Sabrina is amazing as well running the front desk making sure I understand what's happening with my car! 10/10 recommend =)

All locations; wonderful program for single working mom's on fixed income. Non-profit. Had my…read moreolder car repaired/serviced by these wonderful people!

When you go to the Mile High Women's Assistance Center - you and your children are provided with…read moredonated and motel vouchers if necessary. They provide limited job assistance. But the staff there are very helpful to all of you.

This food bank is wonderful if you were having a hard time and just need help getting back on your…read morefeet

The Parker task force feeds the hungry in our community and makes a terrific difference in their…read moresafety. Many people don't realize that children are going hungry in America. The Parker task force is one way to make a difference in the community for people who are in need right now but not for those who are lazy or long term unwilling to work.

I needed help with food and clothing while I was out of work and this place was beyond my…read moreexpectations. Kind, fast and efficient. They know how make me feel very comfortable and I think all the staff who work there! I have recommended this place a few times, and I hope that they were able to get as much help as I did. Very impressed, thank you to the center and the people that work there!

What an amazing place! The mission AND the people, that's what makes Help and Hope the unique…read morebeacon of service and hope to Elbert and Douglas counties.

We got two brand new sleds for $5/each!!! I found from Facebook marketplace and then went together…read morethe store picked up.

Went in today in hopes of good finds. This store needs to close its doors. The items look like…read moretrash and are over priced. Couches looked soiled, other pieces were beyond old and nothing usable. Also two front desk workers don't even greet or acknowledge customers

I moved to Urban Peak at the age of 17 in 2008 after moving from my hometown for the first time…read moreever in 2007. While living here volunteers always came to help and donate. The staff would also take us on various outdoor trips. I obtained my G.E.D in less than 2 months. As well, with their help and job leads, I started work at my first job in the state of Colorado. That made me proud of myself. I was offered housing and other resources upon meeting certain requirements when I left. Urban Peak was really a blessing for me. Keep up the good work.

When I lived in CO I volunteered here with my brother and sister-in-law, coming once a month to…read moreprepare dinner for ~35 homeless teens. We were responsible for purchasing the food and creating the menu. After preparing the meal we had a little bit of time to hang out, and this was always my favorite time: sitting around the table hearing about aspirations and news of a new job or a new apartment. Urban Peak has a range of real-life resources, including medical facilities, SAT course training, assistance finding jobs and apartments, etc. Transitioning into adulthood is very hard, and young adults need (and deserve) to have encouragement and a safe place to learn self-reliance. The people who work here and the people they serve deserve your admiration and support.

The thrift store for those who can afford not to "thrift"…read more I have put off writing this review because I appreciate the mission, enjoy the atmosphere, and the staff has been (mostly) friendly. The issue I have is that more than 50% of the time I have been overcharged and/or charged for items I didn't buy. A couple of times one of our party has caught it in time. When we caught it as we were loading stuff in the car this time, I immediately went back in and I was told I could get store credit (which requires a commitment to return to a store I struggle to trust), and, "there is nothing else we can do." One time, I can suck it up and deal with. A second time, okay, there is still room for grace. But to repeatedly have this experience, I need to tell people to- BEWARE! I go to thrift stores because as mom of a large family, I DO need to count my soon to be discontinued pennies!

I like to consider myself a thrift store connoisseur but I had no idea this place existed, what…read morerock have I been living under?? I went to Yelp and it clearly showed me the way so per usual, thanks Yelp! There seems to be some construction going on with the car dealership they share a lot with so the parking situation was a bit of a hot mess, even on a Wednesday morning. But the sales and prices clearly made up for that, I was greeted by volunteers telling me the specials of the day which included a color tag and then women's tops. I found some great brands because it is so well organized and the prices were reasonable. I just loved this place and had such a great time exploring the racks. I even plan on bringing my donations here next time it's for a donation run! Support local thrift stores and visit here.