No frills, no nonsense. Pull on to the scale with large loads of steel and into the rear to unload…read morethen back on to the scale and get paid. Pull your car into the front of the building with small loads of e-waste or copper/aluminum/brass/bronze/etc! Now they have a rewards system, sweet! I love that there is a scrap yard around the area. I have been going there for years. Potomac Metals is great and every employee I have ever dealt with has been straight forward and professional. I wish this location 1000 years of good luck, I don't know what I would do if there wasn't a scrap yard nearby.

so online says 5 o'clock and it's the second or third time I've been there and they've already got…read morethe gate closed at 4:50 if you're gonna close 15 minutes early stated on the Internet or stated on your website so that people don't try to get there before five and then get shut down because you guys wanna leave early Friday night which is cool. We all like to leave early but other people have a job to do.

Horrible customer service. Continually misses pick up of trash on days that we are scheduled for…read morepick up. We call, they promise, trash is not picked up. We call, they promise...repeat. AVOID IF YOU CAN

Very loud constant double beep from truck servicing two large complexes in Crystal City today. Not…read morejust backing up but when sitting still! Twenty minutes or more per site. Unacceptable!! When I showed up to take photos it stopped so clearly the driver knows it's annoying and doesn't care! Trash pickup is noisy but should not be made worse by thoughtless driver and/or company policy.

Excellent customer service! Patriot Shredding provided us a great price, arrived on time, was…read morefriendly and was extremely helpful in helping us to host a neighborhood shredding event. There was no doubt that our information was being securely shredded and our neighbors could not have been happier. The event was scheduled for three hours and everyone was quickly and efficiently accommodated. We will definitely use them again! Highly recommended.

I dropped off my computer's hard drive for shredding! I was pleased to find a company that was able…read moreto handle metal shredding, and the process was super easy. They have a truck on Saturdays in Rockville that you drop off your items (can be paper or, in my case, metal), and the fee for the hard drive was only $10. Very fast and easy process.

They provide a great service with their electronics recycling events. The staff are always very…read morefriendly and helpful!

I attended the recycle event for my county and was in and out of the event in 5 min. Every thing…read morewas well organized and the people were very friendly.

Not a customer but a donor. I am So impressed by this…read more place & think it's wonderful, truly giving back . Most places I see run a public shop & profits help run their program with sounds ambiguous to me. Excellent work!!!

I've only come here to donate. I'm a big fan of their mission to support women and children in…read morecrisis through donating mine and my children's clothing, shoes, and accessories. They also accept unopened baby diapers and wipes, and new/unopened makeup and toiletries as well. They accept seasonally appropriate donations several times throughout the month and the days/times are listed on their website. I've only gone straight to the building, but they also list alternative locations to drop off your donations across Loudoun, Fairfax, Prince William, and Stanford counties. They also offer other ways to donate such as monetary, Amazon wishlists, assembling snack packs, and hosting donation drives. The volunteers who accept and sort donations have always been warm and friendly each time I've dropped items off.

EDIT - Within 10 minutes or so of this post being live, I get a phone call from Phillip... the…read moreowner of Garby. He apologized profusely and says that no one had informed him of this service issue. He said that he himself is going to go by my house this afternoon and pick up the piece. Apparently, this has identified a process failure within his company, and he promised to correct it so it doesn't repeat. Props to Phillip for taking ownership of the issue instead of handing it off to someone else to resolve. If he keeps his word and the piece gets picked up I wll come back and improve my rating . EDIT 2 - Phillip was true to his word and picked up the trunk before I returned home. As promised, I have increased my rating from a 2 to a 4 star. Originally I had planned to raise it to a 3 star if the trunkhad been collected, but in recognition of the fact that Phillip understands that talk is cheap but actions are putting your money where your mouth is, as he left a small token of apology at my door. Yelp wouldn't let me do 3.75 so I rounded up in recognition... nice save Phillip. ORIGINAL POST Trash and recycling go out on Sunday night for early Monday AM pickup. Everything out where it should be on the curb. Nothing blocking the view. Come home from work early on Monday and the trunk I put out is still there. Recycling gone, three bags of trash gone. Someone made a decision to not take this item. Couldn't have been because it was too big... 30"x18" maybe.. made of chipboard and covered in vinyl. I call their "customer service" (I use that term loosely) at about 2:45PM.. CS is open until 7p. They tell me nothing they can do, all of their people are gone for the day. OK, fine, please have someone pick it up tomorrow (Tuesday). Get home about 5PM on Tuesday and it's still there. Call Customer service - surprisingly no one answers (not really), leave a message. Fancy phone system texts me back on my cell "Sorry we missed your call, how can we help? " I reply back with the same message I left on the VM. Fast forward to Wednesday AM... text back from them with a picture from the truck with the piece in question circled, asking if this is it; I confirm it is. "Thanks, let me coordinate with the crew about picking it up." 1:20PM... text back like they are delivering good news... "The crew tells me they can pick it up tomorrow morning..." I should be ecstatic except that they are actually going to pick it up on my next regularly scheduled trash day.... So, no extra effort to correct their mistake. Apparently, it's acceptable to the good people at Garby to leave trash in front of a customer's house for three days, then make it sound like they are doing you a favor by collecting it on a normal trash day. "And we flagged your address to ensure this never happens again"... that and $5.25 will get me a grande latte at Starbucks.

I have been with Garby for more than a year. I never had no issue at all from Garby. Being me as…read morea senior citizen; the owner personally contact me time to time to know if there is any service issue; which I never had. Thank you Garby for giving me great service in general especially this winter!

These guys were amazing from the moment Sam arrived to provide an estimate. I was planning on…read moregetting a dumpster and do this myself, but called Sam at our Realtor's recommendation; I wasn't disappointed. Sam was responsive to my short turnaround needs. On the agreed upon day they showed up with the required amount of trucks and workers and expertly emptied the house without damaging the house AND were mindful to show me items I may want to keep.

Very professional operation. Arrived on time, pleasant interaction with the two men, got the…read moredifficult job done quickly and efficiently. Will definitely use them again.

Good value for those who may need items removed from the home, especially on short notice.read more

I called Kenny for junk removal from my basement. I had stuff from couches to old chandeliers,…read moreclothes and tons of boxes. Kenny provided with a very reasonable quote, showed up on time with a gracious attitude and brought a decent sized truck with him. Everything was removed in a matter of 30 minutes, i would definitely recommend him over any other competitors out there in northern virginia who are rude and charge ridiculous amount of money to remove junk.

Had The Junk Army come out and Demo a shed last weekend. This is the second time I have used them…read moreand just like last time they where on time and the demo and removal went very smooth. I wull use him when I sell my house.

Junk Army was expeditious, efficient, and got the job done for me in a timely fashion. One day turn…read morearound for removing some unwanted items, from some cool guys. I would definitely sign them up for another removal job and refer them to my friends and family