AMAZING company! They do great work for our community and at an amazing price (best in Spokane)…read more The owner was super nice, empathetic, and the team was an overall great set of people. I highly recommend. They got it done super quick!

This review was originally submitted in April of 2025. It needed to be edited, which is the reason…read morefor the resubmission. Be prepared to be stood up and/or forfeit whatever funds are paid. Other people have had similar experiences with this business. Please see their reviews on Google and Yelp. No shows several times. I am handicapped and they left me stranded without a safe place to sleep for x4 nights. Here's what you can count on from Quality Moving: -repeated no call, no text, and no shows -inability and/or refusal to follow instructions or directions -inability or unwillingness to clean up after themselves -damage to property that you will not be reimbursed for Matt is the owner. Any conversations had with him will be forgotten while the conversation is happening. He will ask the same questions 4-5 times. The next day, it will be as if the conversation never occurred, and he will ask the same questions again, multiple times. Communicating via text won't help. Matt was hired to help with a few simple tasks in my home: assemble a basic office chair, set up an adjustable bed, and help cut up some oversized cardboard boxes so that they would fit into the recycling bin. 2 people were needed to set up the adjustable bed. Got a quote from a different business that was significantly higher than Matt's quote of $100, so Matt was the first choice due to the lower price. Matt said he would call early in the morning to set up an arrival time. He called at roughly 4:15 pm. Claimed he was being considerate, "letting me nap", but this was just a cover for the no call no show. Matt said he would call the next day at noon, and would arrive at whatever time I requested. He called at roughly 3pm and said, "We're coming over right now". Matt previously stated he would arrive with his nephew. Without letting me know, x2 different men were sent to my home who didn't identify themselves. Their identities weren't revealed until about 15 minutes after their arrival. Joshua and his younger helper knocked over a gallon of water next to my bed. The corner of the pitcher broke when it fell. The rug and floor were saturated, in addition to my mattress that they placed on the floor. They claimed they cleaned up the water. About 2 minutes after they left, I noticed that the floors and carpeting were still completely saturated. I called and and asked them to please come back to properly clean up the water. They attempted clean up a 2nd time, and failed. Bed risers were installed incorrectly (see photos), rendering the bed unsafe to sleep on. Padding on top of risers was supposed to be removed pre-installation. This wasn't done because they refused to read the instructions. As a result, I did not have a safe to sleep for 4 days. This is because neither Matt, nor his helpers returned as promised. The excuse Matt gave for the repeated no call, no text, and no shows was a recent breakup with his GF. If you chose to hire these people, they should be supervised at all times, and DO NOT TIP until after you've closely inspected their work. I tipped them $50 without checking their work first, trusting that they had done a good job. In the end, I had to hire a contractor to fix the problems they caused, resulting in a total loss of about $300.