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    Extra Space Storage

    3.8 (18 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    1 year ago

    Left our trailer for a bit and the service was exceptional! They even helped me back in. Top notch professionalism!

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    2 years ago

    Move in was easy. Office staff very nice and helpful. Location and hours are great for me. i would recommend them to friends and family

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    Emily S.

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    2 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

    The customer service was great. The units are easily accessible and it's a very clean establishment. Highly recommend.

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    Emily S.

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    3 years ago

    Great customer service. Facility and storage spaces are clean and good lighting. Feels safe and secure entry.

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    Emily S.

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    5 years ago

    The staff was very helpful and friendly. They were quick to assist in document signing and made the process far and easy.

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    Emily S.

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    3 years ago

    Beware, you get a great rate for the first 3 months, then they raise the price up 50% on month 4. Not cool.

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    2 years ago

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    Emily S.

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    4 years ago

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    4 years ago

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    5 years ago

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    Emily S.

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    5 years ago

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    5 years ago

    I had a lovely experience with Katherine from extra storage she is the best thing about the place

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    Emily S.

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    5 years ago

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    6 years ago

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    Review Highlights - Extra Space Storage

    The managers Katherine and Natalie went above and beyond in helping me select a unit.

    Mentioned in 2 reviews

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    Imagine... if you will: you call this company from another…read morestate to make an appointment to unload a 26 foot Uhaul truck. You inform this company you are disabled and have one arm in a sling from surgery on a torn rotator cuff. The appointment was set for a certain time on a certain date. You arrive the night before at a hotel in the move to town and call(during regular business hours) to confirm the appointment. All is set and confirmed. You remind them that you can not lift a thing and that you had surgery 3 weeks prior on a torn rotator cuff. They reassured that they would be there. The next morning, you arrive 20 minutes early to the new home. Wait...wait...wait more. 5 minutes after the show time, you call. It immediately goes to voicemail. You wait 10 minutes and call again...voicemail. ok this might happen. You wait 10 more minutes and call again...VOICEMAIL AGAIN. This goes on for 2-3 more times....voicemail. Now, you realize they are avoiding you. They let down a handicapped client! REALLY! So, now I call other local moving companies to get a last minute hire, and they want up to 4x standard rates. I really can't afford that. So, I took off my sling and joined in with my helper. We got the job don, but it took us twice as long to get the job done. Now, when I get home, I have to go back to my doctor as I think I re-tore my rotator cuff. IF I COULD, I WOULD GIVE THIS COMPANY A MINUS 5. They should rename their company to "-5 star moving". !!! I DO NOT RECOMMEND THIS COMPANY IN ANY WAY SHAPE OR FORM....not to even deliver pizza!!!!

    Great rates as a getting quotes was easy. Excellent communication, quick responses, very customer…read moreservice friendly and customer service oriented.

    Upscale Mail

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    Excellent company. They treat everyone with respect and always show a friendly deposition, unlike…read moreUPS store in Post Falls.

    I went in to FedEx overnight a 3.6 lb box. It's the same size I've been sending at other locations…read moremultiple times this year. The most I've ever paid was $210 for Saturday delivery. Upscale mail quoted me $340 to arrive by 4:30, $360 to arrive by noon. I was shocked and questioned it, but was told all costs everywhere had gone up. There also isn't a way to put in my FedEx account number anymore, it's all under their own. I paid the ungodly amount and later looked up the cost on the FedEx site using the same info from my receipt and the cost was $206 to arrive by 8 am, $155 to arrive later. I called back to ask them to double check the rate and was told it was correct. I asked why in the world the markup was double and was told that only the owner has access to what the rates are so he couldn't answer. He was not rude in any way, so I do not fault the employee, but the store itself is an absolute rip off. I send these packages multiple times each year and usually drive to the valley. I decided to drive to this place which was slightly closer and it's a small business, so thought I'd support them. I'm fine with a markup and making a profit but this was an absolute rip off and I told them I'd never come back. If you don't mind shelling out a ridiculous amount of money for something you can go elsewhere for less, cool. This is your place. However I will never set foot in there again.

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    These guys moved my parents and I was very impressed with their work. Albert, Dayzon, Daniel, and…read moreDashawn moved quickly and efficiently while being respectful and patient with my older parents. They unloaded two full size trucks in about 4 hours. Would definitely hire them again.

    I picked this company because of their good reviews. What a mistake They were easy to contact when…read moreI needed to schedule a move But as soon as there was a problem, I had to call and call and call to get through I even texted repeatedly and never got a response. It's been over a month and I've been able to have one conversation with them and I've received no assistance with the problems with my move. They did send me forms to fill out, after I asked repeatedly for them to email them to me, but considering how I've been treated so far, it wasn't worth my time. I already know they will just ignore me like they've done up to this point Anyways, regarding the move itself, the two men that they sent seemed to be extremely inexperienced. They dented my freezer They broke the leg off my couch They bent the wheels on a craft cart making it unusable. And they broke a wheel off my barbecue cart. Literally cracking the wooden leg of the cart. They had no idea how to properly strap down my treadmill, which surprisingly did not get damaged and they had to call in a supervisor to tell them how to move a glass curio hutch. They were asked to move my furniture first, and then as many boxes as they could fit into the truck They did not do that When they decided they had done enough, they simply got in their truck and left they didn't even tell me they were leaving and there was nobody to meet them at the new house which was of course locked up. I just happened to look out the window and noticed the truck was gone. In my opinion, they should've let us know that they were leaving and asked if there was anything else we wanted packed because there was a lot of stuff that was left behind. This was only 1,000 square-foot condominium, so there was not a lot of furniture to be transported compared to a full-size house The truck wasn't even full and I had so many boxes left behind which put a terrible burden on myself after paying these guys almost $2000. The movers were slow and it felt like they were just trying to fill up that eight hours that they were going to charge me for. This is my third move in two years and this is the first time I've experienced so much damage and incompetence. Idk how they got so many good reviews because my experience was incredibly disappointing.

    Extra Space Storage - selfstorage - Updated August 2026

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