Buy the extra insurance if you have expensive, heavy or bulky items. The guys wrapped everything and tried but a lamp, coffee table and leather chair were completely destroyed. $0.60 per lb didn't even begin to cover the $3000 I paid for the items, they took $50 off the bill vs me fight the insurance for $120. My date was scheduled to make sure they had a light job in the AM, as I told them I had big heavy items. The 3-4 hour estimate turned into 6 and they were unloading until 8:30pm after not getting there until 2:30 vs 12:00 quoted. They worked really hard but were exhausted after 2 big jobs. The truck was packed poorly causing the damage. read more

I've used movers more than 5 times in my life and Secure Moving was probably the best I've worked with. They took every precaution to protect my furniture and my home. No walls were scratched or dinged. They also worked quickly and put all of my items in the rooms that I wanted them in in my new home. I would definitely recommend Secure Moving and Storage to friends and family! read more

I have never left a review before, but the experience with Secure moving was so HORRENDOUS I thought other people deserve to know before choosing them. We had used them for long distance moving, so I cannot say how they are for local moving. First, I called to confirm the time of moving a few days prior, they said 8AM...showed up around 11AM casually without saying much. There were 3 movers...we asked if they would wrap our furnitures to protect it, they said no, they would lay down a sheet on the floor of the truck and then place everything on it, even the mattresses...fine. They moved our furnitures from upstair down, one of the guys made a hole in our wall of our new house about 3x3cm and about 2-3cm deep, this was from him slipping and the desk slam onto the wall he said. Second, when our stuff arrived to our new place, which was on time (I'll give them that), about half of our boxes were deformed and/or smashed, like it was thrown around or other heavy items placed on it, some stuff inside got damaged, not a big deal cuz it was just household items. However, almost EVERY SINGLE PIECE of our furnitures were damaged. I took about 20 images of broken items to send to Derek. Our coffee table's legs broke off. Our newly bought study desk in the office had 2 legs broken off. Our wooden dining table we just bought 1 yr ago had dings and scraped on all corners. 2 new leather office chairs had leather and the metal arm rest being scraped off as if it as dragged around on the ground. None of our mattresses (x4) were wrapped, and so it came so filthy like it was thrown around on the ground back and forth with stains I couldn't remove (we bought all of our mattresses new within the last year). Our huge sofa we bought 1 yr ago had stains on every single piece that I tried stain remover and washing but couldn't come off. Our bed frames damaged. The list goes on and on of every single furniture pieces. Pretty much nothing was undamaged! Third, 2 of our boxes with kitchen silverware were missing. We let them know and they said they don't know what happened. Some of the stuff they packed in those boxes they lost were gifted to us from our wedding, so can't replace those... Fourth, we tried to contact Derek and the office many many times to let them know about these issues...never able to reach Derek. No email replies or phone call replies. We have to keep calling to bug the secretary to ask her to reach Derek for us. Finally after a month...We got a generic email back from Derek with a few lines apologizing that didn't sound sincere and it was like an auto message. He attached the claim papers to file for damage, which is like .60$/lb, which is nothing when our furnitures are all new we bought a year ago. I was in tears and so upset with this experience but I kept reminding myself it's all material things we can replace. It's true, but it still sucks to experience it. We had moved cross country a few years ago and used a different moving company and they were so good, all of our stuff came intact bc it was wrapped. Unfortunately they didn't service Kansas. So we read yelp review and found secure moving and thought they would be good, but ended up like this. I hope that if u do chose this company, your experience will not turn out like ours, I do not wish it upon anyone to go through what we did with Secure moving. Thanks for reading and Best of luck! read more

These guys did a fantastic job for me! There were very professional, engaging and friendly. They offered to help move even more stuff than I originally scheduled them for. If I have to move again, I'll definitely give these guys a call. It was easy and enjoyable. read more

Curtis and the guys were so great. They had fun with the move, played some good music to keep movin and took great care of our things. We had A LOT of stuff and they never once complained or even looked frustrated. They were running behind for another job but never made us feel rushed and it was getting late in the day. Thank you for all you guys did to get us scheduled in last minute. I would recommend you all to anyone!! read more

Devin and Kyle moved me on a Saturday had some stairs at the pickup and some heavy furniture they where very professional and did a great job. I would request them again when I move read more

Woke up on move day and although the forecasting geniuses on the local news predicted only 'light, periodic drizzle', Kansas City woke up to a sheet of ice, accidents all over town and a new forecast informing us that things would keep coming down until noon. We had contracted with Secure Movers a month earlier for 8am move from Overland Park to deep Olathe. Upon waking up at 6:45 and seeing the weather we didn't know what to do. Could we still move in and fulfill our obligations to the new Apartment community? Were we going to have to ask off of work after having done so a month earlier for this specific date? Would we be charged if we couldn't get from where we were staying, in my parents' home (also in Olathe) to Overland Park to let the guys in and would we be able to get to Olathe to let them in the new apartment. These are the moving days that show up in movies! By 6:45 the office were on the phone to us, before we even had time to figure out what was going on. They assured us that we weren't going to be charged for anything and not to leave or put ourselves in danger. They kept up with conditions and called to let us know they were going to the OP location where our things were and would let us know if conditions were safe for us to head that way in our small Civic. Sure enough, they assured us the highway we would be taking was completely safe, but not to proceed if we felt uncomfortable. If so, they would not charge us and would arrange for a day as soon as possible that was comfortable and safe for us. We decided to head that way. The roads were exactly as Chris and the guys said. Despite the 20 degree temperatures and wind, they had the truck loaded in 15 minutes. They met us in Olathe shortly thereafter. From start to finish they were done in under an hour! I cannot stress the kindness and malleability of these guys and the dispatch office. Super cool folks. Genuinely kind. We found them on Yelp and home after reading this you will give them your business. They do very small to big moves. They are priced just a notch under most of the competition and the prices were more than reasonable. We will always use them! read more

I'm very disappointed with Secure Moving & Storage Company. I obtained several quotes from other moving companies, and decided to use Secure Moving & Storage, due to their competitive quote and their 5 star reviews. On January 27, 2018, I was moving from a 3 bedroom apartment to another 3 bedroom apartment, about 10 minutes away from each other. I provided an inventory list of all of my furniture and misc. items/boxes. I was given a quote of 3 hours estimated @ 2 man rate of $85 per hour. It took from 8:15 am till about 7 pm (10 hours). Highly underestimated the time. I complained to the owner, which at that time, he deducted $100, because I never budgeted for that kind of money, and I was very upset. His movers also offered to continue to put my furniture back together, while off the clock. The movers were very respectful and courteous, but the owner, never took ownership or responsibility. Once I finally got moved in and boxes moved away from my furniture, which took about 5 - 7 days, I noticed a lot of my new furniture had been damaged. Several wood chippings, scrapings, etc. (Estimated almost $1,000 in damages). I called the owner Derek, to make a complaint on Feb 2nd, and he made it look like it was my fault, since I didn't call him within the first few days. I've made several calls to have him turn this into his insurance company, as of February 27th, and he still hasn't turned in my claim form. I sent pictures on February 9th, and it still hasn't been resolved, nor has he responded. I'm not sure where they got their 5 star rating from, but it will never come from me. I called and talked to Mike on February 27th and explained to him, if I didn't get a call back from Derek, within the next day, I will make further phone calls. I've already contacted the Better Business Bureau and my next phone call will be to the Attorney Generals Office, and the Media. If anyone ever considers moving, remember, cheaper is not always better and the quotes are not worth the paper it's written on. I would advise you, to never use Secure Moving & Storage Company. read more

The movers were 3 hours late and very careless. They dinged my walls in my new house, broke my sons bed, and because they were 3 hours late, left stuff I wanted in my basement in my garage. I am a single mom and is not easy for my to move the boxes. Also I had a large floor rug that instead of rolling up they just casually folded up and threw in my basement in my storage room since I can't have it on my floor yet. Very displeased. read more

Canaan and Kendall were absolutely amazing. They were fast and efficient and very friendly. They were careful with all our furniture and fragile items. I would definitely recommend Secure Moving and Storage to any one looking to move. read more

Secure Moving and Storage moved us to our temporary house. We plan on using them again when we move to our permanent new house. We had originally planned to move earlier and scheduled with Secure Moving. We had to cancel. Julie with Secure Moving was very accommodating. As soon as we knew our new date we were rescheduled and on our way! Our movers, Jacob, Bear, and Blake were efficient and at the same time very careful with our furniture. They carefully wrapped most of the items and followed our instructions regarding where things were to go. We definitely plan on using Secure Moving for our next permanent move! read more

Canaan and Kendall are the best movers EVER! These guys are friendly, professional and incredibly efficient. Derek was wonderful to work with in booking our move. There's not enough good to say about this company. We have moved many times over the past 35 years and I must say I was blown away by how great this move went. Highly recommend them! read more

DO NOT RECOMMEND HIRING THIS COMPANY. They are not up to the task, especially if this is a big move. The guys were rude, discourteous and very slow and sloppy. After initial couple of hours they seemed like they were going to fall over. The entire experience was one big nightmare. It got so frustrating that I requested them to leave as soon as they got the stuff off leaded and moved inside the house. . For the item they broke, the insurance coverage is $ 0.60/pound. This would cover almost nothing compared to what I paid for the table. If I could give them a negative star, I would. read more

I will concede that it was 100 degrees out, but I did expected them, when at new location to put back the furniture they took apart to get them here. 3 phone calls and no response and my dresser mirror still sits on the floor and me desk is not securely back together. Walls at new and old apart banged up. Selves to a couple desk and plastic dresser are still MIA at this point, they should of stayed with the original furniture it belonged with, so stuck with missing selves and drawers. One not so happy customer. read more

Very Professional. I would definitely recommend them and would use them again. Fast courteous and careful Everything you want with a moving company. Got my monies worth for sure!!! read more

Wow! I am truly impressed. I have moved a couple times since I've been in the Kansas City area and used a couple of different moving company's. Both of the companies I used prior to this move either broke or damaged at least one piece of my furniture. Secure moving and storage blew me away when ever they were quick and efficient. Not breaking one single thing. The last moving company I used spent at least an hour trying to get my sectional in my home through the door way, it took less than five minutes for them to get my sectional out of my home. Brandon, Caleb, and Cannon were truly life savers during my move this time. Secure moving and storage will definitely get my business for future moves and I will recommend them to everyone! read more

I can't speak highly enough of this company. I needed help just moving some of my furniture out of my apartment and into a storage unit. Since I have a herniated disc in my lower back I figured I'd hire a company to do the heavy lifting for me and save myself the pain. A lot of other companies gave me the run around on pricing or just over priced my move quote since it was so small and I'm assuming they didn't want my business. Secure Moving was extremely helpful with everything I needed and answered all of my questions. I spoke to Mike over the phone before my move and he assured me that even though it sounded like a small move, they could handle it with no problem and would be happy to do it for me. Not to mention, the price was perfect. Branden and Cannon showed up on time and were incredibly friendly and professional. They got my move done quickly and there were zero issues. They were both very knowledgeable and even gave me some tips on how to store some of my furniture in my storage unit so that it would come out in the same condition I put it in. I can't thank you guys enough for helping me out! I will absolutely use you for any of my future moves. Thanks again!! read more

From initial contact to signing off on delivery of all belongings it was a stress free move. Jeff and Will were polite and handled all items with care . . , two experienced movers I highly recommend, read more

Great experience from start to finish. We were quoted for a 4 hour move and the guys ended up finishing in 3 and a half hours. I was impressed with the efficiency of the movers. I've usually done our moves myself, but never again. It's well worth hiring a company that has a good staff. read more

First off, I wish I would have read these other reviews here before I hired them. I had a similar experience with damage that others had: not getting a response from Derek. When I called him to let him know of damage, he sent a claim form to me to use and I sent a description and pictures of a damaged king size mattress to him via registered mail, as required on the form. Ten days later I have my same packet returned because the address provided was not a deliverable address!! So I drove the 20 miles to their office and had the office admin sign for the claim packet. I had hoped to hear from Derek, but did not. Almost 2 months after I hand delivered the packet, I tried calling him again and was able to contact him. Because he had never seen this type of damage to a mattress before, he stated there was no way they could have caused the damage. This mattress was a few years old and in excellent condition when they took it to the truck. When it was placed in our new bedroom, we discovered structural damage to the mattress, but not until that night as we were making the bed. Later we discovered that a door on our wooden credenza/tv stand was sticking - it had never done that before. Apparently if you are going to hire this company, take pictures of EVERYTHING they touch, because now it's our word against his. We now get to replace a mattress that, just a couple of years ago, we paid over $1,000 to get. And now it is ruined. The fact that he never returned my calls, never responded to my submitting a claim, tells me they will take your money and run!! Extremely disappointed with Secure Moving. A realtor had suggested them, so we really did expect better service overall. read more

Secure Moving and Storage did a terrific job. They were on time, came in under the estimate, time-wise, and were meticulous with all of my furniture and boxes. I'd recommend them in a heartbeat. read more

We used Secure Moving and Storage to move from Waldo to Mission. I cannot say enough wonderful things about the experience. As promised, the crew called when they were about half an hour out. Upon arrival, both men introduced themselves. Both Canaan and Caleb were fantastic. They did a walk through the house, asked a couple of questions and immediately got to work. Both men literally ran back and forth from the truck to the house, but were also extremely careful to load our things correctly. They had the entire house loaded in under two hours, and unloaded in about 90 minutes. They explained all of the details, thanked us for our business and went on their way. The final bill was almost exactly the estimate given by Julie, the wonderful person that scheduled the move. I will never use another moving company again; especially considering our last move with Two Men and a Truck was an expensive disaster. Thank you so much for making our move today so easy and effortless. read more